game does not start

[chechere59]

can´t play the game

[76561199111188139]

Hi, can you tell us more about the problem you have? Does the game stop starting the loading screen? And from which country do you try to play the game?

[Marsn马森]

i have the same problem it loads in the first screen with the monopoly guy when it's supposed to ask about your age but it doesn't and its just stuck there

[76561199111188139]

Originally posted by Marsn:

i have the same problem it loads in the first screen with the monopoly guy when it's supposed to ask about your age but it doesn't and its just stuck there

From which country do you try to play the game?

[1974 Magenta Rodger Dodger]

Yea same here don't work just stuck in the loading screen or whatever it is

[M4XIMUMKIL4]

Originally posted by MONOPOLY Poker Team:

Originally posted by Marsn:

i have the same problem it loads in the first screen with the monopoly guy when it's supposed to ask about your age but it doesn't and its just stuck there

From which country do you try to play the game?

im getting the same problem, im playing from UK

[76561199111188139]

Can you please check if your PC's firewall is blocking the game? It would also help if you could send us a screenshot in a dm on social media of the situation you get stuck in. Thanks for your help!

[M4XIMUMKIL4]

Originally posted by MONOPOLY Poker Team:

Can you please check if your PC's firewall is blocking the game? It would also help if you could send us a screenshot in a dm on social media of the situation you get stuck in. Thanks for your help!

just checked and my firewall isnt blocking it, i tried disabling my firewall just to check and game still froze on the first screen. i can send screenshots of the stuck screen but where should i send it?

[76561199111188139]

Originally posted by M4XIMUMKIL4:

Originally posted by MONOPOLY Poker Team:

Can you please check if your PC's firewall is blocking the game? It would also help if you could send us a screenshot in a dm on social media of the situation you get stuck in. Thanks for your help!

just checked and my firewall isnt blocking it, i tried disabling my firewall just to check and game still froze on the first screen. i can send screenshots of the stuck screen but where should i send it?

You can send the screenshot just in a private chat to the MONOPOLY Poker Facebook or Instagram page or share it in the screenshot section of this community.

[M4XIMUMKIL4]

Originally posted by MONOPOLY Poker Team:

Originally posted by M4XIMUMKIL4:

just checked and my firewall isnt blocking it, i tried disabling my firewall just to check and game still froze on the first screen. i can send screenshots of the stuck screen but where should i send it?

You can send the screenshot just in a private chat to the MONOPOLY Poker Facebook or Instagram page or share it in the screenshot section of this community.

i uploaded one jjst now on screenshot section. it shows the screen i get stuck on when launching the game

[lamergamer70]

I have the same problem ....it says there was a problem varifying my age please try again then gets stuck there

[DexterousLion64]

Originally posted by Marsn:

i have the same problem it loads in the first screen with the monopoly guy when it's supposed to ask about your age but it doesn't and its just stuck there

Same problem here! It was running smoothly this morning, now it won't leave the initial screen.
Playing from Portugal.

[gazza]

same issue, UK here

[76561199111188139]

We would like to solve this issue and you can help us by sending the following information in this Thread or to [e-mail]:
- the last date + time you tried to start the game
- your timezone

Optional:
- user id OR friend code (profile) OR nickname + level

Thank you for your help!

[gazza]

well, it's back in the UK again, it seems the launcher is not launching, it quickly flickers on screen and then we get the loading screen but no % loading at the bottom of the screen

[76561199111188139]

Originally posted by gazza:

well, it's back in the UK again, it seems the launcher is not launching, it quickly flickers on screen and then we get the loading screen but no % loading at the bottom of the screen

Can you tell us the exact time when you started the game so we can find it in the logs. You can also try again and tell us the time when you tried it just now?

If possible please also send us your friend code (upper left corner of your profile) OR username + level.