Game is always crashing

[Str3lok]

Hello to you nice people. My game is always crashing after 20-30 mins with a Unreal Engine 4 Error. I already checked the internet, but can't find the problem. My Graphic Drivers are up to date. My Computer have the specs that are needed to play the game. All other games are running smooth.. Maybe someone had the same issue and found a solution? The following error is showing:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
kernel32
ntdll

I want to play this game so badly, but it is no fun to do the same mission 3-4 times. Just because the game is crashing :( Please help.

[zpc]

Try steam file validation and check if some anti virus software is messing around with the game files.

Game is rock solid for me, those crashes shouldn't be software side but coming from the OS / a faulty installation (or a corrupted by anti virus software)

[Str3lok]

Thank you for the suggestion. Both I already tried, including a full new install. But nothing changed sadly :(

[wery]

Hi, please try these basic troubleshooting steps we provided: https://steamcommunity.com/app/1469610/discussions/0/4029095496759248392/

[Blinkx]

Hi, I have the same issue only already after ~5 minutes of gameplay. All PC requirements are met, and steps for basic troubleshooting are met. This is on the Demo, as I like to test the game before I buy it.

1) what can I do to solve the error
2) will this error also be in the main game?

[Str3lok]

Hi @Blinkx, yes I have the error in the main game.
@Wery, I did everything like the troubleshooting said. No change, I still get the crashes.

[Moschnik]

Hello, I have the same problem / error and nothing helped.

[wery]

Sorry about the inconvenience. Could you please report the issues via Redmine by following the provided instructions at this link: https://redmine.thqnordic.com/news/26 ? If possible, please attach a screenshot or a recording, the logs, and the save files to the ticket (instructions on where to find logs and save files are on the link provided).

[.-=G@nesh=-.]

Same crashes , i'm floodings people with the automatic UE4 crash reports =p .

[Rbjoin]

Crashes fully disappeared for me after going from borderless to windowed mode

[.-=G@nesh=-.]

Ah ! Gonna try this , thx for letting us know.

Edit : none of the 3 mode runs fine for me ='(

[ciqui bói]

Same for me

[Str3lok]

@Rbjoin - neither it worked at my game. Nice to hear that it worked for you, but we need a different solution.

@wery I will do a ticket in the next days via Redmine and tell you the ticketnr. Thanks.

[ciqui bói]

Originally posted by Str3lok:

@Rbjoin - neither it worked at my game. Nice to hear that it worked for you, but we need a different solution.

@wery I will do a ticket in the next days via Redmine and tell you the ticketnr. Thanks.

The fix for me was stop openning in dx12

[.-=G@nesh=-.]

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000000cc

Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
Train_Win64_Shipping
kernel32
ntdll

here's the last crash =p

some of the things i tryed ( including all that have been told before on this topic )

-stop the microsoft antivirus
-launch game as administrator
-set december 2019 GPU drivers

I read that some people think it's AMD radeon having issues with UE4 ( ? )
I'm using Radeon RX 580 series

[Antivenom]

Same problem here. RX590