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Age of Empires IV: Anniversary Edition

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Hunter2k6 Sep 20, 2021 @ 12:17pm
Freeze computer when playing 4vs4
When playing with 3 other players (vs 4 AI) , i got freezing whole computer. Can't using end task bar or alt + tab. Have to do make a hard restart.

Anyone got this problem ?
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Originally posted by Ferruccio Guicciardi:
No, no SSD disk is full. This issue stop happening after I updated my AMD Radeon RX 6800 XT video adapter card drivers. Resolved :) You can close this ticket.
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Showing 1-9 of 9 comments
Ferruccio Guicciardi Oct 29, 2021 @ 4:30am 
Yes, same happened to me yesterday. Did you fix it?
#1
Hunter2k6 Oct 29, 2021 @ 5:57am 
I also got this problem when playing some other game like BF 2042 beta and COH3 pre-alpha. I read this on internet that SSD sometime cause this
So I tried to switch to HDD drive

Look like the problem gone now
but I will test some more times. If anything happened, i will go back and reply to this topic
#2
Ferruccio Guicciardi Oct 29, 2021 @ 3:18pm 
Yes, i'm using SSD. I never have problems with other games sitting on SSD folders.
#3
Hunter2k6 Nov 5, 2021 @ 9:35am 
The problem still occur, how's your side ?

Until today, I get 5 times now......
Not only 4vs4,
2vs2 sometimes make my computer freeze
Last edited by Hunter2k6; Nov 5, 2021 @ 9:35am
#4
Falaris Nov 5, 2021 @ 9:43am 
This often happens with games which have trouble reading a texture. Can happen in almost any game that uses textures. The problem is most likely a corrupted file in the install directory.

Fix it by using steam's verify files utility. (Right click game, properties, local files, verify.).
Last edited by Falaris; Nov 5, 2021 @ 9:44am
#5
Hunter2k6 Nov 5, 2021 @ 10:03am 
been verify 2 times already..... :steamfacepalm:

This time I will try open the CPU case to reduce the heat inside when playing
#6
Falaris Nov 5, 2021 @ 10:48am 
Originally posted by Hunter2k6:
been verify 2 times already..... :steamfacepalm:

This time I will try open the CPU case to reduce the heat inside when playing

The disk isn't full, right? That'd often cause things like that too, but it's ... pretty easy to notice. A good dusting might do the trick. Or, you know, the secondary 'usual suispects' - update drivers and such.

Anyway, good luck, and here's hoping it's not a hardware thing.
#7
The author of this thread has indicated that this post answers the original topic.
Ferruccio Guicciardi Nov 10, 2021 @ 12:29pm 
No, no SSD disk is full. This issue stop happening after I updated my AMD Radeon RX 6800 XT video adapter card drivers. Resolved :) You can close this ticket.
Last edited by Ferruccio Guicciardi; Nov 11, 2021 @ 1:25pm
#8
Hunter2k6 Nov 11, 2021 @ 4:34am 
Yeah, look like I also find out what happened,
After looking into Event viewer, I saw some Critical Error from Headset. So I playing game with Speaker now, and the problem gone
#9
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Date Posted: Sep 20, 2021 @ 12:17pm
Posts: 9

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