Game no longer loads, stuck on screen with tree and castle in background

[Mielius]

The game opens, starts loading, then just shows the main menu *background* forever. No menu itself. No way to start or continue a game.

I verified the game files (all good), and deleted both saved and unsynched PlayerPrefs files (this caused the game to ask me if I want to use local or cloud data on the next launch, then resume being stuck on the tree screen)

I can't tell if it crashed, or if it's doing the data verification in the back and just not showing it in the UI anymore, or what. The screen is still showing animation (moving tree shadows, etc) so the game isn't hanging entirely.

Windows 10 Home 64-bit, worked just fine several weeks ago when I played it last.

[Mielius]

latest log:

[07/04/2024 12:37:45][Warning] - Internal: JobTempAlloc has allocations that are more than the maximum lifespan of 4 frames old - this is not allowed and likely a leak


[07/04/2024 12:37:45][Warning] - To Debug, run app with -diag-job-temp-memory-leak-validation cmd line argument. This will output the callstacks of the leaked allocations.


[07/04/2024 12:38:10][Warning] - <----- Started scene initialization step: ApplicationScene init "ApplicationScene" ----->


[07/04/2024 12:41:15][Exception] - NullReferenceException: Object reference not set to an instance of an object.
Awaken.TG.Main.Utility.UI.Keys.UIKeyMapping.GetIconOfJoystick (Rewired.ActionElementMap element, Rewired.Controller controller) (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Utility.UI.Keys.UIKeyMapping.RefreshCache () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Utility.UI.Keys.UIKeyMapping.RefreshMapping () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Scenes.SceneConstructors.CommonReferences.RegisterServices () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Scenes.SceneConstructors.ApplicationScene.InitializeServices () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Scenes.SceneConstructors.ApplicationScene.InitAll () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Scenes.SceneConstructors.ApplicationScene.InitCloud () (at <00000000000000000000000000000000>:0)
Awaken.TG.Main.Scenes.SceneConstructors.ApplicationScene.ResolveCloudConflict () (at <00000000000000000000000000000000>:0)
Cysharp.Threading.Tasks.UniTaskCompletionSourceCore`1[TResult].TrySetResult (TResult result) (at <00000000000000000000000000000000>:0)
Cysharp.Threading.Tasks.UniTask+WaitUntilPromise.MoveNext () (at <00000000000000000000000000000000>:0)
Cysharp.Threading.Tasks.Internal.PlayerLoopRunner.RunCore () (at <00000000000000000000000000000000>:0)
UnityEngine.Debug:LogException(Exception)
Cysharp.Threading.Tasks.UniTaskScheduler:PublishUnobservedTaskException(Exception)
Awaken.TG.Main.Scenes.SceneConstructors.<InitAll>d__25:MoveNext()
Awaken.TG.Main.Scenes.SceneConstructors.<InitCloud>d__28:MoveNext()
Awaken.TG.Main.Scenes.SceneConstructors.<ResolveCloudConflict>d__29:MoveNext()
Cysharp.Threading.Tasks.UniTaskCompletionSourceCore`1:TrySetResult(TResult)
Cysharp.Threading.Tasks.WaitUntilPromise:MoveNext()
Cysharp.Threading.Tasks.Internal.PlayerLoopRunner:RunCore()


[07/04/2024 12:41:17][Exception] - ArgumentException: No service registered with type UnityUpdateProvider.
Awaken.TG.MVC.Services.Get (System.Type type) (at <00000000000000000000000000000000>:0)
Awaken.TG.MVC.Services.Get[T] () (at <00000000000000000000000000000000>:0)
Awaken.TG.Assets.AssetLoadingGate.OnDisable () (at <00000000000000000000000000000000>:0)


---- Entered loop with log ----
ArgumentException: No service registered with type UnityUpdateProvider.

[Mielius]

the screen, shrunk to 25%: https://ibb.co/djgtS3Z

[Mielius]

left it running for an hour and a half, no change. (no appreciable disk activity or anything else, either)

[Meadow]

Im having the same problem. Havent found a fix yet

[Wiphand]

try disconnecting any controllers you have. seems like it's failing to get icons for your controllers