Save Wipe 0.9 Mess about and a mislead purchase of your game. Not cool

[SlyCoop]

I had my eye on this a while. I didn't want to play it in its earlier stages.

When I saw a announcement for the 0.9 and the save wipe not happening, the game was on sale 20% off and devs made it clear the games price will go up at 1.0 so buy now at 20% off to get it cheap.

This lead me to buy the game with the hopes of at least going through the first act sometime in march, which is when 0.9 would be in effect knowingly knowing a wipe wasn't going to happen.

Now I read theres going to be save wipe through to 1.0 and I have to wait till the middle of the year before I can touch the product I was mislead with purchasing for the intent to play March.

Give me one good reason why I should not just refund this game right now. An apology doesn't really cut it when you hoodwinked me into buying your game.

Now I probably cant get a refund even though I do not have 2 hours played because the steam policy doesn't cover anything beyond I think 2 weeks after purchase.

Real scummy move....

[Sgt.JESUS]

Welcome to EA, devs can wipe for stability sake, better than to complain later that your game is filled with bugs, its single player man, not a race like MMOs are, just go slow and have fun, thats imo though, nothing wrong with speedracing an RPG i guess to each their own.

[spectre199]

this is EA = Early Access. I could be wrong but all Early Access games are like this, that when it gets closer to 1.0 (full release) the saves will be wiped.

[SlyCoop]

Ursprünglich geschrieben von spectre199:

this is EA = Early Access. I could be wrong but all Early Access games are like this, that when it gets closer to 1.0 (full release) the saves will be wiped.

Devs on this game made a clear promise it would not happen which is when I parted with my money. Then lied about. Yes this happens on EA's but being mislead from set false expectations is different.

How many more lies or rampant fibbing do I need to sit here and just accept from this dev before launch?

[Sgt.JESUS]

Well there are things that they promised that they shouldnt, okay, but dont make this in to a big thing, i mean, announcing they will put Denuvo on before launch is a big thing, saying they are gonna do MTX on the game is a big thing, dont finishing the EA its a big thing, or even delaying it by another year, as far as the hipothetical needle goes, the wipe "lie", is not that big of a deal imo, if this was an MMO, but its single player, so you might loose some grind or itens, if they change a lot, even the loot table, do you wanna keep those old saves?

[Raykael]

I agree, this was an extremely misleading and borderline fraudolent way to handle the whole situation. They lured new players in with the announcement of no more save wipes twice, then announced new wipes every time. Developers should allow unconditional refunds when they do this, but I guess you cannot expect a scammer to have integrity

[Raykael]

Ursprünglich geschrieben von SlyCoop:

Give me one good reason why I should not just refund this game right now. An apology doesn't really cut it when you hoodwinked me into buying your game.

There is no good reasons to keep the game. You are 100% right, I had your same experience, except for the fact that I cannot refund the game as I'm past the 2 hours mark.

If you are still somehow able to claim the refund, you should absolutely refund, and leave a negative review. What they're doing here is not normal.

The standard disclaimer for EA products does not really apply when the developers post and inform everyone that there won't be anymore save wipes past a certain date. They have played this game not once but twice, to inflate their sales a bit.

My advice is to still try and claim a refund with steam, explaining to them what the developer did in the refund request. They may ignore a few occasional refund request, but if they receive enough of them mentioning the false advertisement, they might end up looking into it and take action to protect the playerbase.

[SlyCoop]

Ursprünglich geschrieben von Raykael:

Ursprünglich geschrieben von SlyCoop:

Give me one good reason why I should not just refund this game right now. An apology doesn't really cut it when you hoodwinked me into buying your game.

There is no good reasons to keep the game. You are 100% right, I had your same experience, except for the fact that I cannot refund the game as I'm past the 2 hours mark.

If you are still somehow able to claim the refund, you should absolutely refund, and leave a negative review. What they're doing here is not normal.

The standard disclaimer for EA products does not really apply when the developers post and inform everyone that there won't be anymore save wipes past a certain date. They have played this game not once but twice, to inflate their sales a bit.

My advice is to still try and claim a refund with steam, explaining to them what the developer did in the refund request. They may ignore a few occasional refund request, but if they receive enough of them mentioning the false advertisement, they might end up looking into it and take action to protect the player base.

I appreciate the sentiment

My game is beyond the 14 days of purchase.
Any request I process will be auto denied on this basis.

They follow the 2 hour thing pretty strictly too.
Its not the only game on steam that pulled a stunt on me.

Its why I called this out in this post. Its not on, and I'll leave it a negative review, even if I enjoyed the game (Eventually) for employing such a tactic.

Customer service is half the ticket.

[Raykael]

sorry to hear it man, I've been scammed by them the same way and already left my negative review.

[Sgt.JESUS]

Ursprünglich geschrieben von Raykael:

sorry to hear it man, I've been scammed by them the same way and already left my negative review.

Its not a scam, stop being an entitled children, they are giving feedback all the time, they informed you of the wipes, the game is in EA, something we shouldnt even have to point out for you. Scamming is a crime, and so is accusing someone of a crime.

[Raykael]

Ursprünglich geschrieben von Sgt.JESUS:

Ursprünglich geschrieben von Raykael:

sorry to hear it man, I've been scammed by them the same way and already left my negative review.

Its not a scam, stop being an entitled children, they are giving feedback all the time, they informed you of the wipes, the game is in EA, something we shouldnt even have to point out for you. Scamming is a crime, and so is accusing someone of a crime.

They have promised in their update on December 17 that 0.9 would have stable saves and no more wipes, meaning that saves from 0.9 onwards were guaranteed to carry over in 1.0.

They even invited people to buy the game at that time with a small discount and the story of the price increase from 0.9.

Sales went up as expected, since people who had the game on wishlist and were keeping an eye on it waiting for save stability to buy were enticed to buy. Then they waited for sales to went down again, and what a coincidence: a couple of weeks once sales are down again (and nobody who bought it in December/January can now refund) they announce that the save stability in 0.9 was a lie and there will be other save wipes.

This is misleading behaviour and false advertisement. This, my dear, is fraud.

[80hd]

If you're this worried about not being able to play a budget title immediately, maybe you should guard your scarce gaming dollars appropriately.

[Raykael]

Ursprünglich geschrieben von 80hd:

If you're this worried about not being able to play a budget title immediately, maybe you should guard your scarce gaming dollars appropriately.

If you are so cocky about telling others what to do with their money and make assumptions on their finances based on a very reasonable and understandable frustration when they are misled and scammed, maybe you should be on the Ramsey Show instead of flaming people on videogame forums

[Bandy]

Ursprünglich geschrieben von Raykael:

If you are so cocky about telling others what to do with their money ...

WTF, what do you think you are doing on this forum? You are lying and telling people not to purchase an early access game in development. You obvious don't know much, if anything, about game development or why sometimes it is necessary to break player saves with major features and changes to game code. Most players are happy the game is getting more features, but you have a child mentality, or just smooth brained perhaps.

Slandering this small company of devs, saying they are stealing from people when the truth is, YOU simply did not READ and\or understand what buying an Early Access game means. www.rif.org

[Somamint]

Ursprünglich geschrieben von Sgt.JESUS:

Welcome to EA, devs can wipe for stability sake, better than to complain later that your game is filled with bugs, its single player man, not a race like MMOs are, just go slow and have fun, thats imo though, nothing wrong with speedracing an RPG i guess to each their own.

No more words needed. Even the dev said that there will be no more wipe. I prefer the wibe as to deal with bugs.

[Sauriel]

a save wipe can be painful depending on how invested people are in the game, especially going all in on something they enjoy. Its still a small price to pay for playing the full content later, on top of realizing a great potential at retail launch. I prefer to see early access games as a gamble with a lower buying price than its full later, and put it under the surveillance tab and just follow the news. I usually got a nose for it and dont invest in just about any random early access game. Although im still used to games releasing as full versions rather than early beta's and stuff, among some other old habits for games.