How to submit bugs

[IRAKLE]

Submitting bug reports are a big help to the development of The Crust and we want to make sure that we see all of the in game problems that you are having. Always a cool addition would be an attached save file or screenshot or a gameplay video.

Bug Report board in Discord

You can report bugs on our Discord server in the #bug-report-forum room:

https://discord.gg/SbEGwwkAUW
This is the most convenient way for us to handle incoming requests

Via Form

https://forms.gle/a78Xkb1aabkMcTTX9

Email

[e-mail]

Steam Community

You may also submit a bug report here on steam:
https://steamcommunity.com/app/1465470/discussions/

However, steam makes it difficult to post screenshots, save files, error logs, etc. So support, in the steam bugs/issues forum, is limited. Without screenshots, save files, and/or error logs, it can be difficult for the developers to reproduce and fix your bug. This is why discord is the preferred way to send bug reports.

---

Remember to try and be as specific as possible when submitting bug reports. The more specific you can be, the easier the devs can replicate the problem.

[Bobzilla]

I've been to the discord and the #bug-report-forum is not listed.

[CVex2150J]

It's #the-bug-board now. This is a old pinned post. But everything is around on discord.

[Fargus DVrus]

Привет разработчикам! Есть бесящий баг, застревание одного шахтербота после очистки всего нижнего уровня! Как он застревает после этого нельзя удалить модуль кофигурации дронов, так как дрон в работе)

[Пёс Патрон]

Как пофиксить загрузки? Загружаю игру и крашится

[МАЙКЛ]

Robot drones just get stuck while building on the surface and nothing happens, start over! I have no desire to continue playing this game!

[天地无极朴人猛]

When there`s too many constructions and production lines,the game stall begin and much less than 20 fps.Update may alleviate the situation,but just for several hours.Please solve this.

[Campione]

There's one really annoying bug that's just messing everything up. The multi-regolith refinery doesn't allow aluminium oxide production if the conveyer belt connects to an underground conveyer, storage or anything else. It just keeps accumulating in the refinery.

[Spider1978]

underground conveyor doesn't work it does not rotate, fix this asap!!

[Satera]

[Stuthetaxi]

My game won't allow me to place more convayor belts for some reason.

[Barnaby Barnabus]

Last update turned my repeater half-invisible! Neat, but probably not intentional :)

https://steamuserimages-a.akamaihd.net/ugc/23180409662429011/021A872B54EA8B7A04879D58D859F3B3DAED4F4A/?imw=5000&imh=5000&ima=fit&impolicy=Letterbox&imcolor=%23000000&letterbox=false

[BaZinGa]

Баг с застреванием персонала и смерть их, когда поправят?

[IRAKLE]

Originally posted by BaZinGa:

Баг с застреванием персонала и смерть их, когда поправят?

Сегодня опубликовали патч, исправляющий эту проблему в открытую Beta ветку. В понедельник он пойдет в основную ветку.

[The Nameless]

I don't speak Russian, and even though the game is set to English, some messages from Crust--judging by the icons, they may be about research points--are appearing in Russian. Or at least some language that uses the same letters as Russian. I don't know, I can't read it.

[Имбирный карасик]

Originally posted by The Nameless:

I don't speak Russian, and even though the game is set to English, some messages from Crust--judging by the icons, they may be about research points--are appearing in Russian. Or at least some language that uses the same letters as Russian. I don't know, I can't read it.

Hello! Yes, this must be Russian as we got those reports with screenshots on Discord. It says that X research points have been added for X days. We know about this localisation issue and will fix it as soon as possible.