Snowrunner will not open

[Kris Johnston]

When I launch the game initially it starts to open but then it just crashes. The only way it will open is if I close everything first, restart my computer and then make sure I open Snowrunner first before any other program. And sometimes that doesn't even work and I have to restart my computer twice and then it works. SOMEBODY PLEASE HELP... THIS IS EXTREMELY FRUSTRATING!!! I love this game and I make YouTube videos playing it. Thanks in advance for any help! Happy holidays, everyone! :-)

[Top]

I assume the game worked fine in the past...
If so, have you tried Verifying Integrity of Game Files?

Have you made any software or hardware changes?
Some Keyboards and/or Controllers will crash the game as well.
Try disconnecting any before starting the game.

[Dragon4486]

I am having the same issue on a laptop. Files are verified, hit play it flashes and goes right back to play, that's all it does. I have other games that play fine, its just this one game. Its definitely not a system issue because i have one other game that i don't meet minimum specs on and i can play that just fine with n issues. Def need a fix for this game.

[Top]

Originally posted by Dragon4486:

I am having the same issue on a laptop. Files are verified, hit play it flashes and goes right back to play, that's all it does. I have other games that play fine, its just this one game. Its definitely not a system issue because i have one other game that i don't meet minimum specs on and i can play that just fine with n issues. Def need a fix for this game.

If your system does not meet the Minimum Requirements for SnowRunner, then that is more than likely the problem. Just because other Games will run on less than minimal requirements, does not mean SnowRunner should or will.

I would venture to say that the Minimum Requirements are actually not good enough to run SnowRunner effectively.

[MarkJohnson]

Maybe check your driver are up to date at Intel (Motherboard chipset)/Nvidia (GPU)/AMD (Chipset and GPU both).

Make sure to run:

DXWEBSETUP.exe (Direct X)
https://www.microsoft.com/en-us/download/details.aspx?id=35

VCRedistrib (Visual C)
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

dor.net (framework)?
https://dotnet.microsoft.com/en-us/download/dotnet-framework

Then restart PC one last time to make sure everything is updated!

[Jay_Rd]

Same problem here... played 100+ hrs and played yesterday but when I try to open it today it crashes automatically. I have more than the prefered specs, new W11 version and Nvidia driver up to date...

[MarkJohnson]

I have reverted back to win10 several times. lately, the 23H2 win11 update was lagging my system hard. Task manager said it took 67.7 seconds to process the BIOS. I reinstalled 23H2 from scratch and had the same issue.

I reinstalled the current win10 (22H2) on Dec 12th, and it is running smoothly so far. as of today, the BIOS processed in 6.1 seconds.

Snowrunner runs smoothly without incident. The worst thing that happens is it hitches (or whatever it's called) once in a great while, for only a few seconds. and this is on my laptop (7745HX, 32GB RAM, with GTX 4070)

But I've given up on win11 once again. It seems to be perpetually in turmoil since its release. I want to use it, but it fights with me tooth and nail. It's a good thing I have two gaming rigs. I can switch back and forth at will. but I seem to be stuck on my laptop the most as it's the most stable (win10).

[Jay_Rd]

@MarkJohnson Yep that worked !! Thank you so much !

[MarkJohnson]

I'm glad it worked out for you.

Good luck and have fun!

[Siepen]

Same problem here, after 71 hours playing I can't open it anymore. No matter what I try, It won't open.

[MarkJohnson]

Originally posted by Siepen:

Same problem here, after 71 hours playing I can't open it anymore. No matter what I try, It won't open.

We can't help you if you don't post what you have tried. There are many suggestions above to try.

Reinstalling Windows is a last resort, and only done if you don't have anything important on your machine. Ask a lot of questions before even trying to reinstall windows.

[Siepen]

I reinstalled the game, update drivers and windows 10 to the last update. Also I tried to launch it with administrator rights... And I tried to launch the game from geforce experience. I get no error, just nothing.

[MarkJohnson]

Are you the only one using that computer, and no one set it up for you?

Not sure why it isn't opening for you.

[Kris Johnston]

Originally posted by MarkJohnson:

Maybe check your driver are up to date at Intel (Motherboard chipset)/Nvidia (GPU)/AMD (Chipset and GPU both).

Make sure to run:

DXWEBSETUP.exe (Direct X)
https://www.microsoft.com/en-us/download/details.aspx?id=35

VCRedistrib (Visual C)
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

dor.net (framework)?
https://dotnet.microsoft.com/en-us/download/dotnet-framework

Then restart PC one last time to make sure everything is updated!

Thank you all for your input, I really appreciate it! I'm the only one that uses the computer, the specs on my laptop are superior to the "recommended system requirements" and I've already played the game for almost 1200 hours. So I don't understand why it won't open all of a sudden.

Mark Johnson, I ran the first link of these three that you posted and the third one looks simple enough. However, when I clicked on the second link you posted I don't see how or where to download anything. I'm not all that computer savvy so I'm probably looking right at it and not realizing it. How do I run the second link? Sorry for my technical illiteracy. LOL!

And again, thank you all for your input! I hope everyone had a merry Christmas and I want to wish everyone a happy, healthy and prosperous new year!

[Siepen]

Good news!

After instaling this: DXWEBSETUP.exe (Direct X)
https://www.microsoft.com/en-us/download/details.aspx?id=35

The game launches again. I hope this does not give me any problem in games or programs I use for work.

Thanks a lot and happy holydays.

[MarkJohnson]

Originally posted by Kris Johnston:

Originally posted by MarkJohnson:

Maybe check your driver are up to date at Intel (Motherboard chipset)/Nvidia (GPU)/AMD (Chipset and GPU both).

Make sure to run:

DXWEBSETUP.exe (Direct X)
https://www.microsoft.com/en-us/download/details.aspx?id=35

VCRedistrib (Visual C)
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

dor.net (framework)?
https://dotnet.microsoft.com/en-us/download/dotnet-framework

Then restart PC one last time to make sure everything is updated!

Thank you all for your input, I really appreciate it! I'm the only one that uses the computer, the specs on my laptop are superior to the "recommended system requirements" and I've already played the game for almost 1200 hours. So I don't understand why it won't open all of a sudden.

Mark Johnson, I ran the first link of these three that you posted and the third one looks simple enough. However, when I clicked on the second link you posted I don't see how or where to download anything. I'm not all that computer savvy so I'm probably looking right at it and not realizing it. How do I run the second link? Sorry for my technical illiteracy. LOL!

And again, thank you all for your input! I hope everyone had a merry Christmas and I want to wish everyone a happy, healthy and prosperous new year!

Yes, The Visual C++ has an odd layout.

but if you scroll down the oage a little, under:

"Visual Studio 2015, 2017, 2019, and 2022"

There will be 3 links to download it. You want the x64 version:

https://aka.ms/vs/17/release/vc_redist.x64.exe

But this game usually only needs DirectX to be installed.