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In general and not related to snowrunner there used to be issues with wireless controller vibration, not sure if thats still a thing or not, and as elevenfourteen said if playing wireless and low on battery it wont vibrate. I would try disabling steam from taking over controllers as snowrunner has controller detection built in already. You can turn steam input off by rightclick>properties on snowrunner in your library and going to controller.
I always connect hardwired with a USB cable.
Maybe if you disabled rumble for the controller on a console, the controller remembers the settings even when used on pc, but the only controllers I know that might do that are some 3rd party and the xbox elite controller.
The only other issue I can think of right now that hasn't been said is maybe if there isn't enough power on the USB port to support the rumble, but I'm not even sure if thats a thing controllers look for and it would probably be a rare circumstance already.
Edit: I just noticed theres also an "enable rumble" setting for controllers in steam's controller settings. Make sure is isn't disabled if your controller isn't rumbling.
I get weak vibration on auto gear shifts and I think when truck gets damage. Haven't noticed and other vibro feedback.