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Maybe I need to find two or more similar "Tutorial Reset" buttons and merge them, to create a functional reset button?
Regarding resseting progress, please contact with us on Discord. After confirming some details we can reset the progress for you. I hope that helps in a way. :]
Awesome, much appreciated! So... what about those of us who don't have or want to use a Discord account to submit the request? Thank you!
Two servers with one email? Brilliant!
I played Merge Nymphs on the publisher's platform two years ago, but ran into the same issue of wanting a hard reset in order to start from scratch. The publisher said to submit a ticket, but I never got a response back at the time.
To be fair, MN wasn't the only game where the devs never responded through the publisher's site, but it's good to see everyone shifting over to Steam and actually taking their projects a bit more seriously.
Your games aren't just games, they're something you put a lot of effort into and deserve every bit of love and appreciation from players. So, since my account on the publisher's site is still active, that means I get to do two resets. Double the pleasure, double the fun!
I'm sorry to hear that you've never got any response after submitting the ticket :( Hard to say for sure what has happened. Maybe a system glitch, or sth. As devs, if we get the request, we do response. Focusing on present times - the only direct control over the process we have on Discord, as there you communicate directly with us. If you submitt tickets again and won't get any response, please let me know on Discord. And I'll be happy to help.
Unfortunatelly it's impossible, but it's not a problem, for us, to do this on our side. The number of people asking for it isn't that big.
No worries, that was then and this is now and I appreciate your labor of love to a fellow cult classic of culture.
Still not getting Discord, though. Just feels kinda weird to get an account on a kid-friendly platform just to get customer support for a not-kid-friendly game.
Some servers there are 18+ tho, so it's "all ages friendly" platform, I guess.
Anyhow, please let me know when u create tickets to publisher's support and I'll approach them, to make sure we get it :)
Sent the ticket this afternoon with the same username. Much appreciated, have a great weekend!
UPDATE 03-28: Publisher replied that they're unable to assist, and recommended asking the dev to handle the reset.
Guess I'm on standby for now until a non-Discord, non-Nutaku option becomes available. C'est la vie.