Submit a Bug Report or Report Issues Here!

[iwblake]

Hey Breachers -as we've gotten into the swing of things we've been tracking issues here in the Steam discussions as well as elsewhere online, and gotten to work improving the game!

Thanks so much for being so vocal and descriptive, because of the details you share we've been able to investigate problems or bugs with the game, and implement fixes.

I try to address every issue I see here, or point you to the correct answers via our patch notes - but there's also a way to submit a bug report directly to us at Ironwood by going to the games website via this link:

• https://www.pacificdrivegame.com/support.

All the reports submitted above go directly to the team so keep giving us that feedback and reporting your issues - we'll keep working on the game! 🤘

[MageKing17]

I recently upgraded my system (got a new mobo, CPU, RAM, and boot drive for Christmas) and wanted to see how it handled Pacific Drive, and also I haven't played the last couple updates so I had those changes to look forward to.

The problem is that the game barely gets through the intro logos before instantly popping up the Unreal Engine 4 Crash Reporter (regardless of choosing DX12 or DX11). The crash reporter just lists the error as "Fatal error: [File:Unknown] [Line: 4075] Retry was NOT successful."

Now, it's hard to narrow down which change specifically caused the problem, as I can't exactly (easily) do A/B testing when I've swapped out so much hardware and installed a brand new operating system. But for what it's worth, other Unreal Engine 4 (and 5) games have worked fine since the upgrade; it's seemingly just Pacific Drive giving me issues.

[Ribsie, Pixel Curatrix]

I think the paint shelf quest is broken for me or something. it says I have 2 paints left to put on the shelf, but i can't find it anywhere. i've tried using the vac to collect any lose thingies into the trunk, but it's not there, not in my backpack or the pneumatube or my boxes, i'm kind of at a loss here, i've looked all around the shop and found nothing.

[NotJD]

Wanted to report this bug I encountered today: if a Peculiar panel or door is equipped on the car, the Repair Station tries repairing the part infinitely until you drive the car off of the repair platform.

[Sora Hjort]

This is more of an annoyance, unless this kind of behavior isn't supposed to occur: Pufferfish that decide to jump out past the stabilization wall.

For a while I thought to prevent that was to approach from them from the direction of the wall, causing them to launch away. And since they usually seem like they'll do that I figure that'd work. But I just had one decide to jump right over the car and right outside the stabilization zone anyway. And too far in to actually risk approaching without being teleported back into bounds.

Suffice to say, quite annoyed. It may be better to have pufferfish bounce off the stabilization wall to prevent this kind of thing.

[Sora Hjort]

Bug:

While holding a side storage and accessing another side storage, you can't select any items in the first side storage because the cursor thinks you're over the second side storage.

It doesn't occur with any other storage

Video Demonstration: https://youtu.be/TZzbCxFvSlU

[MeowCats]

Has the dlss implementation been fixed yet? Causing lower framerate at lower resolutions with it enabled. The water shader is seemingly still broken too, its all muddy white/green. In an earlier gameplay video on youtube it rendered fine. Doesnt matter which settings or nvidia driver are used..

[GrandGunman]

I'm having a problem putting stuff on the roof rack, I installed a roof rack but I can put side flood lights or my LIMPulse Emitter on the roof. I see user interface show me I can put something on my roof but it wont let me install the equipment.

[iwblake]

Opprinnelig skrevet av GrandGunman:

I'm having a problem putting stuff on the roof rack, I installed a roof rack but I can put side flood lights or my LIMPulse Emitter on the roof. I see user interface show me I can put something on my roof but it wont let me install the equipment.

That's really odd - if you're seeing the highlight and holding the install button then it should pop into place. Can you submit a ticket to pacificdrivegame.com/support? We might need video to determine exactly what's happening.

[UDAMAN]

I recently purchased Pacific Drive and have yet to be able to play it as the game is unable to start up. In Steam the following message comes up:
Couldn't start:
"C:\Program Files (x86)\Steam\steamapps\common\Pacific Drive\PenDriverPro\Binaries\Win64\PenDriverPro-Win64-Shipping.exe"
PenDriverPro -d3d11
CreateProcess() returned 2.

I validated the files in Steam and it tried to install the file at which point my Norton Antivirus popped up saying:
Threat Blocked
We've blocked PenDriverPro-Win64-Shipping.exe because it was infected with IDP.Generic

I quarantined the file which has rendered me unable to open the game to play it. I sent the file to Norton for analysis, but have not heard back from them yet. I reported it to Steam and they said they will look into it and I should contact you the developer. I was wanting to know if this is a false positive and is it safe to proceed with making an exception for the file in my Norton Antivirus? I appreciate your help with this matter and look forward to hearing back from you!

[iwblake]

Opprinnelig skrevet av UDAMAN:

I recently purchased Pacific Drive and have yet to be able to play it as the game is unable to start up. In Steam the following message comes up:
Couldn't start:
"C:\Program Files (x86)\Steam\steamapps\common\Pacific Drive\PenDriverPro\Binaries\Win64\PenDriverPro-Win64-Shipping.exe"
PenDriverPro -d3d11
CreateProcess() returned 2.

I validated the files in Steam and it tried to install the file at which point my Norton Antivirus popped up saying:
Threat Blocked
We've blocked PenDriverPro-Win64-Shipping.exe because it was infected with IDP.Generic

I quarantined the file which has rendered me unable to open the game to play it. I sent the file to Norton for analysis, but have not heard back from them yet. I reported it to Steam and they said they will look into it and I should contact you the developer. I was wanting to know if this is a false positive and is it safe to proceed with making an exception for the file in my Norton Antivirus? I appreciate your help with this matter and look forward to hearing back from you!

Yes, this is a false positive - disable Norton when launching Pacific Drive. There were a few antivirus programs updated at the end of last year that false flagged games as malicious.

You're good to go 👍

[UDAMAN]

Thanks for the quick response!

[Cosmo]

Hello, in the route planner (in base and while driving), both G6 and G4 (which are connected) are marked as Dead Ends for me after i unlocked the mid-area via the main quest.

https://www.reddit.com/media?url=https%3A%2F%2Fi.redd.it%2F8ys3a7b76lce1.png

I cannot select G4 or G6 to scan or set as a destination. I can go through G7 if i select a destination beyond it. I can fully confirm with an old save that G6 was availible as an option before the quest completion.

https://imgur.com/gYuTy84

Did 5-6 runs after mid completion just to try and 'refresh it' but no, i cannot access that branch of the map anymore via the regular destination system.

Edit: Did a destination beyond to show me G7, got to G6 as a 'dead end', inside there was a "exit blocked" (red light) "entrance blocked" (red light) and a specific marker for "Dead end" but which WAS drive-able through (blue light), to get to G4. https://imgur.com/caRTMPY

Basically a 'dead end' sector G6 was not actually 'dead end'. Entered G4, was a proper dead end with no exits. Abandoned the run, and sadly the bug is still present, even showing me the 'tombstone' on it. (unrelated shouldn't all nodes after i at least went through them no longer show up with ??? especially if i can't scan them anymore)

Also sent an official support query via the website where i uploaded a save game file.

[Silversmith20]

so in a second save file on easy difficulty it won't track the lumberjack achievement or along for the ride where you need to take Tobias' favourite cryptid bobblehead to the well
it tracked garage barrage and scientific pursuit just fine in the save file

[D. Snuts]

Hey just recently started the game, and on a trip I died and extracted at the same exact time, didn't lose any inventory, and now the car inventory soft locks the game when I try to move certain items. I tried dying again but a few items in the car inventory dont get deleted and also soft lock the game if I try to move them.

[Kamino Neko]

The game randomly stopped letting me exit the inventory/journal - new game (I only just purchased it). Initially didn't have trouble, but on my first trip outside Oppy's garage, just after transitioning zones, I opened my inventory/journal and then once I finished doing what I was doing (reading item descriptions and logbook entries, mostly, but some inventory management)...I couldn't exit. Tried both controller and keyboard, no dice. (Though I did fire up another game to make sure my B button hadn't failed.) Everything else worked fine, but...could not exit.