PC shuts off after 10-15 minutes

[Zenful]

Quite the odd issue but I have tried playing this game multiple times with a friend and after 10-15 minutes my PC just shuts off. Checked temps of CPU/MOBO/GPU while playing and everything looks ok. Ran a heaven benchmark for an hour and everything was fine. Played a bunch of other games for hours without issue. Specs listed below and any help is appreciated.


MOBO: Gigabyte B550 Aorus Pro
CPU: 5800X3D
GPU: 3080 (Zotac)
PSU: Seasonic 850W 80+ Gold

Update: Posting here for visibility but scaling down to low settings and vsync off seems to have stopped my issue. Will try some other settings and post back here.

[4eburashka]

I have exact the same issue but believe to find the root cause. I am in 2560x1440 120Hz, but fps locked to 75. GPU utilisation about 40% and temp about 50. However, GPU junction temperature around 85 Celsius. And sometimes jump to 110 which shutdown PC immediately. I had that issue in derail valley before, but after last patch it is gone.

[4eburashka]

I believe it's just poor optimisation for now, probably the ram usage too. Be ause in AAA titles my temps never go so far.

[Magitek]

Originally posted by foxxycool85:

I believe it's just poor optimisation for now, probably the ram usage too. Be ause in AAA titles my temps never go so far.

if your GPU can reach 110c, it has nothing to do with the game. That sounds more like airflow is obstructed or the heatsink is not actually attached to the GPU anymore.

Many seem to be confused about what constitutes optimization, but basically higher temperatures mean the software is using your hardware effectively and cold temperatures mean it is not utilizing 100% of the power available to the GPU. Neither should result in a system shutting down regardless. It's true that maybe they don't need to render something like a menu at 1000 FPS, but otherwise it's fair game.

If the system is shutting down, it's time to look at the windows event log for errors and think about updating drivers, checking temperatures & cleaning heatsinks. Replacing your power supply unit may be required at some point if it cannot no longer provide sufficient power. They don't last forever.

[wade1]

My Laptop dont shut down but game staggers a lot after some time so its definitly ammasing data that couses the problems

[Handbanana]

Originally posted by foxxycool85:

I have exact the same issue but believe to find the root cause. I am in 2560x1440 120Hz, but fps locked to 75. GPU utilisation about 40% and temp about 50. However, GPU junction temperature around 85 Celsius. And sometimes jump to 110 which shutdown PC immediately. I had that issue in derail valley before, but after last patch it is gone.

110c is a massive hardware failure. You need to address that. it has nothing to do with the game. Clean out your PC and make sure you have proper air flow.

[LSD]

Originally posted by foxxycool85:

I have exact the same issue but believe to find the root cause. I am in 2560x1440 120Hz, but fps locked to 75. GPU utilisation about 40% and temp about 50. However, GPU junction temperature around 85 Celsius. And sometimes jump to 110 which shutdown PC immediately. I had that issue in derail valley before, but after last patch it is gone.

You have a hardware issue, run some stress test software like FuMark for GPU and Heavyload for the CPU , if you PC shutdown then you have a air(flow) problem in your PC case. Some early acces games has poor optimalization but that will not shutdown your PC if you have your cooling (airflow) correct.

[Eagle0110]

Why are you posting in a game support forum when your own PC is broken? This forum is talking about the game, not about your PC.

And no, it's impossible for a game to shut down a PC, when your PC is broken you should try to fix your PC, not asking questions about a game.

[Remnar]

A lot of stupid posts here. A game can over heat, shutdown or reboot your PC. Overheating happens when a lot of shaders are running; or when things that run on the GPU are not properly optimized. I tried playing an older game, called Fear; it'd just reboot my PC. Shut downs usually happen when overheating occurs. Sure there's the small posibility your card needs new cooling gel, or you need a better PCU; but most of the time, it's the software.

[TSP]

Originally posted by Remnar:

A lot of stupid posts here. A game can over heat, shutdown or reboot your PC. Overheating happens when a lot of shaders are running; or when things that run on the GPU are not properly optimized. I tried playing an older game, called Fear; it'd just reboot my PC. Shut downs usually happen when overheating occurs. Sure there's the small posibility your card needs new cooling gel, or you need a better PCU; but most of the time, it's the software.

If your PC gets overheated it's not a game issue unless said game somehow has the ability to overclock your computer. No one says a game can't overheat a computer. But we are all saying that it's not the game's fault. There's the difference.

If your PC can't handle the temperatures at 100% load, whether it's a game or a program, it's not the game or program's fault.

[4eburashka]

Ok, a lot of comments say it's my PC, not the game. I can accept it is my PC and my stupidity, but clarify to me please why in games like resident evil, tomb raider, doom, and Jedi Survivors, on the highest settings, the GPU temp about 60 and junction around 80, with 120fps and no issues whatsoever. I never had any shutdown before. Is my PC have something personal to Techtonica? Derail Valley, I had the same issue after their latest patch was all sorted. I love this game. I post it here, is because if you drop the quality setting and keep an eye on temp, it never shuts down.

[Magitek]

Originally posted by foxxycool85:

Ok, a lot of comments say it's my PC, not the game. I can accept it is my PC and my stupidity, but clarify to me please why in games like resident evil, tomb raider, doom, and Jedi Survivors, on the highest settings, the GPU temp about 60 and junction around 80, with 120fps and no issues whatsoever. I never had any shutdown before. Is my PC have something personal to Techtonica? Derail Valley, I had the same issue after their latest patch was all sorted. I love this game. I post it here, is because if you drop the quality setting and keep an eye on temp, it never shuts down.

Well, it's not your 'stupidity' for starters, it's just a standard fare computer problem.
Generally indiscriminate shutdowns happen when a failsafe is triggered in the computer, i.e extreme temperature, hardware corruption or voltage violation.
There's about a thousand different factors involved in computer stability and it only takes a single transistor out of trillions in your computer to be faulty for everything to go south at a particular point in time, or for a driver to accidentally overwrite an invalid memory location due to a specific pattern in software.

Normally these are pretty obvious problems but sadly they can be quite hard to trace.
In this case it's probably your PSU is unable to provide enough power during a very specific code path (unique to a specific game), or one your drivers has a problem with your OS/hardware while performing a very specific set of instructions.

If this specific game was causing a problem with such common hardware, I think it would become immediately obvious as this forum would be filled with similar reports on the same hardware.

[Handbanana]

Originally posted by Remnar:

A lot of stupid posts here. A game can over heat, shutdown or reboot your PC. Overheating happens when a lot of shaders are running; or when things that run on the GPU are not properly optimized. I tried playing an older game, called Fear; it'd just reboot my PC. Shut downs usually happen when overheating occurs. Sure there's the small posibility your card needs new cooling gel, or you need a better PCU; but most of the time, it's the software.

Its not the game doing anything other than engaging the system. You don't even know what a shader is lol. Unoptimized games will NEVER cause your system to fail unless your system is already at a failure point.

When you are driving your car and you crash into a wall. Its not the walls fault you crashed. Sure you can say technically the wall is the reason you came to a sudden and violent stop but its not the root cause of the issue.

[rob_fhg]

Hi, Zenful, just wanted to circle back. It sounds like things were running OK for you by the end of the day yesterday. Still doing OK today?

[Handbanana]

Originally posted by foxxycool85:

Ok, a lot of comments say it's my PC, not the game. I can accept it is my PC and my stupidity, but clarify to me please why in games like resident evil, tomb raider, doom, and Jedi Survivors, on the highest settings, the GPU temp about 60 and junction around 80, with 120fps and no issues whatsoever. I never had any shutdown before. Is my PC have something personal to Techtonica? Derail Valley, I had the same issue after their latest patch was all sorted. I love this game. I post it here, is because if you drop the quality setting and keep an eye on temp, it never shuts down.

Its about heat build up over time. Whatever is happening your system is not capable of removing all the heat from the system. You mention another game doing this as well so its not the first time it has happened. Repeated heat issues like this could likely caused permanent damage. You claim its never happened before and that other games have caused the same issue before. Which is it?

I would also ask how you are tracking your temps. What program are you running? You should try running HWinfo and turn on logging then run a benchmark to track its performance over an hour.

[jhughes]

Originally posted by Remnar:

A lot of stupid posts here. A game can over heat, shutdown or reboot your PC. Overheating happens when a lot of shaders are running; or when things that run on the GPU are not properly optimized. I tried playing an older game, called Fear; it'd just reboot my PC. Shut downs usually happen when overheating occurs. Sure there's the small posibility your card needs new cooling gel, or you need a better PCU; but most of the time, it's the software.

Your computer's GPU and CPU should both be able to run at 100% load forever and not shutdown. If your computer shuts down on temperature then you have a hardware problem on your computer. You need to troubleshoot your machine's cooling system or your GPU / CPU power and or clock settings.

You CAN turn down graphics settings to use less load and potentially not get the shutdown, but the fact that your computer could even possibly shutdown on temperature is not the fault of any game.