BSOD Hypervison Error

[Panik_Knopf]

Hi,

I have played the game for about 80 minutes and have had 5 Bluescreens with the Hypervisor-Error. It's the only game I played where this happened. It's not related to a specific action. It's happens while running arround, opening the build menue, open the tech-tree, harvesting, ect.
Other games like RDR2, Satisfactory, Minecraft, SkyrimVR work fine. I've also run a Windows Memory Diagnoses, without finding any problems and run a "DISM/online/cleanup-image/restore health" and got a BSOD after this again.

Any suggestinons how to fix it? For me, a 28,99€ Bluescreen-Simulator is way to expansive!

[dragonsphotoworks]

Hmm that is odd. All i find is this..
There are some possible reasons why you encounter the hypervisor_error Windows 10. For instance, outdated or faulty system drivers, corrupted image files, or hardware issues may lead to this issue. Besides, if your PC has a malfunctioning RAM or hard drive, or bad disk sectors, this error may happen.

EDIT- just realised its win 10... but maybe applies i dont know.

[Panik_Knopf]

Originally posted by dragonsphotoworks:

Hmm that is odd. All i find is this..
There are some possible reasons why you encounter the hypervisor_error Windows 10. For instance, outdated or faulty system drivers, corrupted image files, or hardware issues may lead to this issue. Besides, if your PC has a malfunctioning RAM or hard drive, or bad disk sectors, this error may happen.

EDIT- just realised its win 10... but maybe applies i dont know.

My System is Win11, but I think this counts.
My UEFI, drivers and system are up to date and I checked everything with DISM, Memory Diagnose and I run Chkdsk (a few minutes ago), all finished without any error.

The only "old" hardware I've is my grafic card. It's an ASUS ROG Strix Radeon RX Vega 64 OC Gaming 8GB (2017)
The rest of my Hardware is:
- ASRock B550M Steel Legend
- AMD AM4 Ryzen 5 5600
- (4x8GB) G.Skill RipJaws V schwarz DDR4-3200

[dragonsphotoworks]

Your Ram a bit old and slow but shouldn't BSOD on you. This bit out of my expertise. Only thing I can think of is reinstall game after full uninstall. "BACKUP SAVES FIRST"

I was hoping some one with more ideas would of replied by now :-( I have no idea why only this game would cause it for you.
I run a 4080 OC 16G
13900ks
Z790 "forget which model"
64G DDR6
I dont think its hardware that issue though. I would think its a corrupted driver but after your tests showing no errors... How long have you had game? You said played 80 minutes but is that just today or total? If today then likely a updated driver corrupted some thing. And tests not finding it. I have had that before with win 11. If total hours then... I would guess some thing corrupted on game end. Bad installation be my guess.

But why would cause a BSOD instead of simple crash I dont know.

EDIT - Are you over heating by chance?

[Panik_Knopf]

Originally posted by dragonsphotoworks:

Your Ram a bit old and slow but shouldn't BSOD on you. This bit out of my expertise. Only thing I can think of is reinstall game after full uninstall. "BACKUP SAVES FIRST"

I was hoping some one with more ideas would of replied by now :-( I have no idea why only this game would cause it for you.
I run a 4080 OC 16G
13900ks
Z790 "forget which model"
64G DDR6
I dont think its hardware that issue though. I would think its a corrupted driver but after your tests showing no errors... How long have you had game? You said played 80 minutes but is that just today or total? If today then likely a updated driver corrupted some thing. And tests not finding it. I have had that before with win 11. If total hours then... I would guess some thing corrupted on game end. Bad installation be my guess.

But why would cause a BSOD instead of simple crash I dont know.

80 minutes is my total playing time.
I bought the game last night and played it a bit, but the game freezes every few minutes and then the BSOD occurs.
Maybe it has to do with system utilization or overheating (as I already read here in another post),
I would have to check that this afternoon by running the resource monitor and the task manager in the background.

The RAM is a little bit slow, for sure, but the fact that this is the only game where this happens, makes me doubt that this or any other parts has a hardware issue.
And since I play hardware-hungry games like Red Dead Redemption 2 and Cyberpunk 2077 without any problems, I don't think my system is "not sufficient" for Techtonica.

[dragonsphotoworks]

Ya why I said i doubt hardware issue. I use MSI afterburner to monitor heat and other stats. Maybe check it out? Not all games run the same, some better at multi threads then others. Also some offload a lot to GPU while others dont. So that is not always a good indicator.

With a quick glance your specs are fine for game. Would need google parts to be 100% sure. But looks fine to me.. And since its specs so low and old. I doubt would have issue on your system. "The games specs so low I mean> I am not knocking your system at all".

But yes your system should be fine. Try a complete un-installation of game. Save you game saves first of course. But go into the folders as well to make sure whole game deleted otherwise. And then try reinstalling. Game runs great for me. So since your pc fine to run it. I wonder if game itself is corrupted some how? Did you try to validate game files? Do a couple times as it misses stuff a lot :-/

EDIT - I also use riva tuner as well. I can monitor everything while still in game. Only annoyence is if mouse over its window it pulls mouse to it and out of game. Doesnt close game just transfer interaction to it. So i tend to slid it almost of screen to limit that.

[76561199490255512]

Hi! I'm gonna drop this to our tech team and see what they think :)

[dragonsphotoworks]

Awesome the best ones to reply! That is awesome that you all are looking into this for him/her.

[Panik_Knopf]

I think I figured out what the actual problem was/is, but I also think it isn't a hardware problem in itself. For me (but I'm not a programmer), it looks like an issue with the engine.

I've disabled AMD SVM Mode (CPU virtualization) in the BIOS/UEFI and could play for hours without an BSOD.

I never used any virtualization on my system, but it was enabled by default, and I never had any issues with it, so I saw no problem with it till now. After a few hours of thinking, I remembered this setting, and because the error was "hypervisor_error", I thought I'd give it a try.
I don't understand why the game should interact with SVM (letting a single processor act as it were multiple individual CPUs), but it's the first time I've experienced such behavior.

[76561199490255512]

Originally posted by Panik_Knopf:

I think I figured out what the actual problem was/is, but I also think it isn't a hardware problem in itself. For me (but I'm not a programmer), it looks like an issue with the engine.

I've disabled AMD SVM Mode (CPU virtualization) in the BIOS/UEFI and could play for hours without an BSOD.

I never used any virtualization on my system, but it was enabled by default, and I never had any issues with it, so I saw no problem with it till now. After a few hours of thinking, I remembered this setting, and because the error was "hypervisor_error", I thought I'd give it a try.
I don't understand why the game should interact with SVM (letting a single processor act as it were multiple individual CPUs), but it's the first time I've experienced such behavior.

Virtualization is exactly what our team flagged haha, so I am glad you sorted it! We aren't 100% sure why it does effect it, either.