Substance 3D Painter 2021

Substance 3D Painter 2021

PoppinSoul May 7, 2021 @ 2:49pm
Way too long starting up and freezing
So, Substance Painter on steam taking long loading time when it starts. What the worst is, my computer just freeze while starting SP. I can't click start button, and I can't even turn off my computer. It feels like computer just stops doing work. It will be fine when SP finally finished loading but it's taking too long. And it's pretty weird that I can't interact with anything on my computer while starting. Is this common issue on Steam SP or it's just my problem?
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Showing 1-5 of 5 comments
Jerc  [developer] May 8, 2021 @ 9:21pm 
Could you attach a log file please?
PoppinSoul May 8, 2021 @ 9:42pm 
Originally posted by Jerc:
Could you attach a log file please?
Can you specify where I can fine the log file?
PoppinSoul May 8, 2021 @ 10:01pm 
Originally posted by Jerc:
Could you attach a log file please?
I found it.
https://pastebin.com/fpSLh11D
Jerc  [developer] May 10, 2021 @ 10:35am 
Thank you, I don't see anything suspicious, you may want to update your Nvidia driver. Do you have enough free space on your system hard drive?
PoppinSoul May 10, 2021 @ 4:18pm 
Originally posted by Jerc:
Thank you, I don't see anything suspicious, you may want to update your Nvidia driver. Do you have enough free space on your system hard drive?
I have enough space and just updated to new driver but nothing changed ..
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Showing 1-5 of 5 comments
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