Just bought the game... doesn't work?

[Azrael]

I just bought and installed the game. After first start a white screen pops up. Plain white. I can hear the music of the menu and control the menu bars but there is no graphics... Does anybody have an idea?

[Yujah]

Does it work to use Alt+Enter while in that state to switch fullscreen/windowed and getting to see the normal menu? If yes, this would need to be something generically wrong with your system as to its graphics setup. Driver update/reinstall?

If not; do you have "special" characters in your Windows username and/or the game's install path? I.e., some creative Unicode, or perhaps just Cyrillic, or even just characters such as "?" or ":" or....

[Sharkster_00]

I had something like that before you have to launch steam as administrator and it should fix it.

If it doesn’t then try what the other guy said.

[Kiro]

I got an all father fix, Turn off Anti-virus (because windows defender is crap)
Verify the game's integrity file since Windows Defender deleted some (usually 8 files)

Enjoy the game.

[Azrael]

First, thank you guys a lot!!!
That's what i am seeing: {LINK REMOVED}https://snipboard.io/ty8uU4.jpg

Originally posted by Yujah:

Does it work to use Alt+Enter while in that state to switch fullscreen/windowed and getting to see the normal menu? If yes, this would need to be something generically wrong with your system as to its graphics setup. Driver update/reinstall?

If not; do you have "special" characters in your Windows username and/or the game's install path? I.e., some creative Unicode, or perhaps just Cyrillic, or even just characters such as "?" or ":" or....

1. No the first one doesn't work, still a white screen
2. This one is not like that either

Originally posted by Sharkster_00:

I had something like that before you have to launch steam as administrator and it should fix it.

If it doesn’t then try what the other guy said.

1. I already ran it as an administrator and in different compability modes

Originally posted by Kiro:

I got an all father fix, Turn off Anti-virus (because windows defender is crap)
Verify the game's integrity file since Windows Defender deleted some (usually 8 files)

Enjoy the game.

1. I tried this one too

[Yujah]

That's unfortunate...

Both my special characters thingy and Kiro's AV-paranoia thingy would have some local resource files not being found as the eventual issue; Sharkster's admin thingy as them (or "something" at least) not being accessible due to a rights issue.

Not so much then I'd take it -- but this being a thing both fullscreen and windowed would seem to make it also unlikely that this would be a generic GPU(-driver) issue so I'm myself immediately sort of out of suggestions then.

(Especially) If you're on a laptop with dual graphics I'd make very doubly sure that you / the game are set to use your dedicated graphics.

I'm not in fact a Windows user and not even sure that anything would work (enough) in that state but I'd also try booting Windows in "Safe Mode with Networking" to see what happens (google for instructions for your Windows version) but I believe that's only an option if you're on ethernet rather than Wi-FI in any case. If you can get far enough in that state in the first place first repeat the Steam-sides verify to possibly repair.

No idea -- but still definitely sounds like an issue with the game being unable to access some of its resources.

[Kiro]

Worst Case scenario is maybe

1. Your Windows is Corrupted (it tends to happen sometimes for some reason, they usually block file Access which is annoying, happened to me while playing Dota 2 it crashes every 15 mins and I looked up the Crash Logs it turns out some files are getting blocked by Windows Itself)

2. Try to check your Graphics Settings via Windows, Add TWD Game to it and use your GPU instead of the Integrated Graphics (Intel) use your (AMD or NVIDIA) GPU on the Settings.

3. Reinstall your Windows, Download Everything Again and it might work. (usually it does)