Game crashes on startup

[Ray Bromano]

Usually when something like this happens it's fixed by a quick google search but it seems the playerbase isn't large enough for anyone else to have the same issue yet

Verified game cache
Restarted PC
Uninstalled and in the process of reinstalling to a different drive

Win 7
GTX 970
i5 4690

After it re-installs I'll post logs, but if I don't figure it out today I'll probably end up refunding

[76561198997299785]

Hello,

In order to investigate the loading issue, the dev teams needs some specific files that are generate by the game.

To find these files, please locate the following folder:

C:\Users\[USERNAME]\AppData\LocalLow\PenduloStudios\Vertigo

And find the following files:

Player.log
Player-prev.log

Please send them to our support center, including your:

- PC configuration
- your windows version
- your system default language
- and if you are running the game from an HDD or SSD

Here is the address to the support form:

{LINK REMOVED}https://support.microids.com/en/support/tickets/new

Thank you in advance for your help.

Best regards,

[raider_jones]

Despite the last update, game still crashes on startup. I can see the loading screen with the loading circle, but after a while, the screen goes black and windows give an error related with unityplater.dll

Win 7 SP1
i7 3770 16GB
GTC 1070 (driver 472.12)


Nombre de la aplicación con errores: Vertigo.exe, versión: 2020.3.13.26904, marca de tiempo: 0x60c4d706
Nombre del módulo con errores: UnityPlayer.dll, versión: 2020.3.13.26904, marca de tiempo: 0x60c4d857
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x0000000000ce2245
Id. del proceso con errores: 0x3354

[76561198997299785]

Hello,

Thank you for the details.

I can confirm that the team is working on a fix and is very thankful for every details they get.

As soon as a fix is ready to be released, I will try to inform the community.

Best regards,