バグ報告はこちら/Official Bug Reporting Thread / BUG問題回報請在此留言 / BUG报错请在此留言 / 【공식】 버그에 대한 보고는 이쪽으로

[KTG_Marketing_Messenger]

不具合が有った場合、こちらのスレッドに記載をお願いいたします。
お使いのPCの環境を添えていただくと、より対応がしやすくなります。
基本的に開発者が直接皆さんの書き込みに返答することはありませんが、目を通し今後の改善に役立てさせていただきます。

サポートが必要な場合は、各リージョンのユーザーサポートにお問い合わせください。

最新の情報は、公式サイトをご確認ください。

日本: https://teamninja-studio.com/wolong/jp/
繁體中文: https://teamninja-studio.com/wolong/tch/
ENGLISH (US): https://teamninja-studio.com/wolong/us/
ENGLISH (UK): https://teamninja-studio.com/wolong/uk/

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If any errors are encountered, please report them in this thread. Including your PC specs will assist in handling any issues.

While the dev team will not reply directly to the thread, they will view all comments and use it towards any improvements.

If you require customer support, please send inquiries to the customer support for your region.

For the latest game information, please refer to the official website.

JAPANESE: https://teamninja-studio.com/wolong/jp/
TRADITIONAL CHINESE: https://teamninja-studio.com/wolong/tch/
ENGLISH (US): https://teamninja-studio.com/wolong/us/
ENGLISH (UK): https://teamninja-studio.com/wolong/uk/


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非常感謝您的購買與支持。
如有發現遊戲存在BUG等無法正常運作的情況，請在本討論串內留言並同時附上您的電腦配置。
恕開發團隊無法直接回覆各位玩家的留言，但我們會極力汲取大家的意見回饋並儘快提出解決方案。

如需具體協助，請洽您所在地的客服窗口。

最新情報請前往官方網站。

日文: https://teamninja-studio.com/wolong/jp/
中文: https://teamninja-studio.com/wolong/tch/
ENGLISH (US): https://teamninja-studio.com/wolong/us/
ENGLISH (UK): https://teamninja-studio.com/wolong/uk/

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非常感谢您的购买与支持。
如有发现游戏存在BUG等无法正常运作的情况，请在本讨论串内留言并同时附上您的电脑配置。
恕开发团队无法直接回复各位玩家的留言，但我们会尽力汲取大家的意见回馈并尽快提出解决方案。

如需具体支持，请联系当地的客服。

最新情报请访问官方网站。

日文: https://teamninja-studio.com/wolong/jp/
中文: https://teamninja-studio.com/wolong/tch/
ENGLISH (US): https://teamninja-studio.com/wolong/us/
ENGLISH (UK): https://teamninja-studio.com/wolong/uk/

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본 게임을 구입해주셔서 감사합니다.
버그나 문제가 발생했을 경우, 이 스레드에 기재해 주시기 바랍니다. 현재 사용하고 계시는 PC 사양을 함께 알려주시면 대응하는 데에 더욱 도움이 됩니다. 기본적으로 개발자가 문의에 직접 답변을 하지는 않습니다만, 전부 체크하여 향후 개선에 힘쓰도록 하겠습니다.

도움이 필요하신 경우는 각 지역의 고객 센터에 문의해주시기 바랍니다.

최신 정보는 공식 사이트를 확인해주십시오.

일본어: https://teamninja-studio.com/wolong/jp/
번체자: https://teamninja-studio.com/wolong/tch/
영어 (US): https://teamninja-studio.com/wolong/us/
영어 (UK): https://teamninja-studio.com/wolong/uk/

[Valhalla]

This game is broken as hell, i cant even play it, at points choosing a new game gives me "Insufficient memory", other times if i reset my pc it'll finally let me start after reboot and i can make a character and start playing. Then other times it'll be loading the game, it'll go black but still play the main screen music in the background and either freeze, or after a few minutes, or when i click the mouse the game just flat out crashes. I swear its like game developers no longer test their games at all before releasing them anymore, to see if they even function.

Side note: if you click off the game like shrink the window it'll freeze and crash the entire game when you try to go back to the game again. Just found this out a moment ago.

[CMO79]

Menu lag is terrible when choosing to invest in talents and set wizardry spells. Upwards of 3 seconds when the video lags or hovering over the selections in the UI.

[Barim]

1. display problems with flickering. 3080 rtx. latest driver versions - wtf?
2. Artbook (WoLongArtBookAndMiniSoundtrack.exe) does not start. requires for work "steam_api64.dll"
3. have you also saved on testers?

[SinglePoorIan]

After using "Unseeable form" I am permanently transparent. I don't know if the ability is still active or not or if this is just a visual bug.

[rosnar]

GTX 1060 6 gb
i7-7600k
16 gb ram
game goes unresponsive in the village and the the following mission zone

[Gdeathu]

'Locked-on Target Focus' Bug

The 'Locked-on Target Focus' function should be different according to the pad and keyboard&mouse environment.

When the 'Locked-on Target Focus' function is used with a keyboard&mouse, the target bounces whenever the mouse is operated. The pad controls the point of view separately with a stick, but the mouse itself acts as a kind of stick. When dealing with multiple enemies, especially 'ZHANG RANG' Like, the target and cammera are bouncing, so it's about to vomit. This is very embarrassing.

Please improve 'Locked-on Target Focus'. Right now, only mouse stuttering is an issue, but targeting bounce is a more serious problem in actual play.
CPU: 5900X
GPU: RTX 3070

[Cpt_fatlove]

Antonio a écrit :

Help... Luoyang Dungeon mission - just finished killing the 'white snake' (half of the mission) then it took a while to load and it sent me back to the previous flag point before fighting the 'white snake'. The main gate is still close and unable to enter.
Can I restart the mission or feel like I need to restart the whole game..

Yup, me and a few other also have the same issue, so far all i could find as a solution is searching for a different save file from a close enough mission

[Nubi, Toa of Gaming]

Does anybody else have the issue with the game not launching? I verified the integrity of game files, twice, but it doesn't help. Any ideas?

[lucas82]

Razer Raiju controller is not working, turning Off or On steam controller input does nor chenge anithing. controller work with other game, and steam detect it.

[DevMaster2101]

My game crashes after I try to continue after character creation.

I also have the VP9 video codec and still get my cutsceens in black and cant see anything, but I can hear the dialog.

the game wont let me choose to go with 120 fps

cpu ryzen 5000
geforce rtx 3060
ram 64gb
windows 11

[VuxNoob]

Antonio a écrit :

Help... Luoyang Dungeon mission - just finished killing the 'white snake' (half of the mission) then it took a while to load and it sent me back to the previous flag point before fighting the 'white snake'. The main gate is still close and unable to enter.
Can I restart the mission or feel like I need to restart the whole game..

Same :(

[royalpriest]

CookieCat a écrit :

Does anybody else have the issue with the game not launching? I verified the integrity of game files, twice, but it doesn't help. Any ideas? :arcadequestion:

Yes. I think it may happen if you have a RTX 2070 but haven't see anything official.

[Nubi, Toa of Gaming]

royalpriest a écrit :

CookieCat a écrit :

Does anybody else have the issue with the game not launching? I verified the integrity of game files, twice, but it doesn't help. Any ideas?

Yes. I think it may happen if you have a RTX 2070 but haven't see anything official.

I do. Hmm, well, maybe updating Nvidia will help?

[DJKon007 =*GER*=]

Can't play it when i go to new game i see black with subtitles char creations and then if i want to continue playing it crashes.

Already tried everything

and I meet the requirements with an AMD 7 5800 64GB Ram and a GTX 3060 12GB what can I do

Your troubleshooting didn't help either

[Whitey]

DJKon007 =*GER*= a écrit :

Can't play it when i go to new game i see black with subtitles char creations and then if i want to continue playing it crashes.

Already tried everything

and I meet the requirements with an AMD 7 5800 64GB Ram and a GTX 3060 12GB what can I do

Your troubleshooting didn't help either

Tried installing VP9 video codec from microsoft store?