Game wont start

[猫猫·斯大林]

Tried every solution I can find in the forum, all the pinged ones, resetting game files etc, the game gives me a pop up saying that there is an error, and let me to report it on codefusion website. The game pass version would stuck and crash on loading screen after the re engine screen.

[猫猫·斯大林]

The report a problem page on codefusion website wont allow me to submit the report as well.

[Rysan]

came from game pass enjoyed game bought game on steam game dont work WHY

[猫猫·斯大林]

The game does not seem to like my pc tbh, but I played steam version on same PC before, really confusing.

[アンジェル]

Originally posted by 猫猫·斯大林:

猫猫·斯大林Tried every solution I can find in the forum, all the pinged ones, resetting game files etc, the game gives me a pop up saying that there is an error, and let me to report it on codefusion website. The game pass version would stuck and crash on loading screen after the re engine screen.

If you did every solution in the forums and it still does not work, you need to wait 24/48 hours for the DRM to cooldown. Otherwise the Game Update Routine is pretty reliable.

Originally posted by Rysan:

came from game pass enjoyed game bought game on steam game dont work WHY :bleach:

If you do not specify what problem you have, that is an issue itself.

[猫猫·斯大林]

Originally posted by アンジェル:

Originally posted by 猫猫·斯大林:

猫猫·斯大林Tried every solution I can find in the forum, all the pinged ones, resetting game files etc, the game gives me a pop up saying that there is an error, and let me to report it on codefusion website. The game pass version would stuck and crash on loading screen after the re engine screen.

If you did every solution in the forums and it still does not work, you need to wait 24/48 hours for the DRM to cooldown. Otherwise the Game Update Routine is pretty reliable.

Originally posted by Rysan:

came from game pass enjoyed game bought game on steam game dont work WHY :bleach:

If you do not specify what problem you have, that is an issue itself.

I have waited more than a month the problem is still here.

[アンジェル]

Originally posted by 猫猫·斯大林:

Originally posted by アンジェル:

If you did every solution in the forums and it still does not work, you need to wait 24/48 hours for the DRM to cooldown. Otherwise the Game Update Routine is pretty reliable.



If you do not specify what problem you have, that is an issue itself.

I have waited more than a month the problem is still here.

I lost track how many claim such. It lost all meaning.

[猫猫·斯大林]

Originally posted by アンジェル:

Originally posted by 猫猫·斯大林:

I have waited more than a month the problem is still here.

I lost track how many claim such. It lost all meaning.

Why I would lie to you... It could be a bug that no one knows the solution yet. I redownloaded the game in December 2022, and the problem has been there since then, I deleted the whole folder and steam user data, and reinstalled the game, disabled cloud savings, deleted everything I can find in my system that related to Rise, this problem still exist. If you still do not believe in me I do not know what else I can say or do. The game pass version also won't start, which does not have denove, so I am quite sure the problem is not Denove, or at least it is not the only problem.

[RatAttack]

Originally posted by 猫猫·斯大林:

Originally posted by アンジェル:

I lost track how many claim such. It lost all meaning.

Why I would lie to you... It could be a bug that no one knows the solution yet. I redownloaded the game in December 2022, and the problem has been there since then, I deleted the whole folder and steam user data, and reinstalled the game, disabled cloud savings, deleted everything I can find in my system that related to Rise, this problem still exist. If you still do not believe in me I do not know what else I can say or do. The game pass version also won't start, which does not have denove, so I am quite sure the problem is not Denove, or at least it is not the only problem.

Disable your Sunbreak DLC and start the game up. It worked for me.

[猫猫·斯大林]

Originally posted by RatAttack:

Originally posted by 猫猫·斯大林:

Why I would lie to you... It could be a bug that no one knows the solution yet. I redownloaded the game in December 2022, and the problem has been there since then, I deleted the whole folder and steam user data, and reinstalled the game, disabled cloud savings, deleted everything I can find in my system that related to Rise, this problem still exist. If you still do not believe in me I do not know what else I can say or do. The game pass version also won't start, which does not have denove, so I am quite sure the problem is not Denove, or at least it is not the only problem.

Disable your Sunbreak DLC and start the game up. It worked for me.

I tried that as well, still the same.

[アンジェル]

Originally posted by 猫猫·斯大林:

Originally posted by RatAttack:

Disable your Sunbreak DLC and start the game up. It worked for me.

I tried that as well, still the same.

Share screenshots if you want more advice ~

[猫猫·斯大林]

Originally posted by アンジェル:

Originally posted by 猫猫·斯大林:

I tried that as well, still the same.

Share screenshots if you want more advice ~

https://imgur.com/a/JYZo01J
Can provide more info if needed.

[アンジェル]

Originally posted by 猫猫·斯大林:

Originally posted by アンジェル:

Share screenshots if you want more advice ~

https://imgur.com/a/JYZo01J
Can provide more info if needed.

The best way to share DxDiag is described there
https://steamcommunity.com/sharedfiles/filedetails/?id=2831340548

1. Please provide the DxDiag

2. Can you move your game to the same drive as where your Steam is installed?

3. Hm. Win 11 Pro.

Check on no. 1 and no. 2. No 2 is more important at the moment.

Afterwards, apply compatibility mode on the game for Win8 + admin as described here.

I also like to know what internet security you are using, and who your internet service provider is.

Flush the Steam Download Cache and reactivate all DLCs except Sunbreak and the Velkhana palamute.

Restart your PC and try launching the game once more. Keep me updated with the information.

Oh, I almost forgot: when you launch the game make sure not having discord or Overwolf on.

[アンジェル]

Compatibility mode guide in case you need it
https://steamcommunity.com/sharedfiles/filedetails/?id=2831410978

[猫猫·斯大林]

Originally posted by アンジェル:

Originally posted by 猫猫·斯大林:

https://imgur.com/a/JYZo01J
Can provide more info if needed.

The best way to share DxDiag is described there
https://steamcommunity.com/sharedfiles/filedetails/?id=2831340548

1. Please provide the DxDiag

2. Can you move your game to the same drive as where your Steam is installed?

3. Hm. Win 11 Pro.

Check on no. 1 and no. 2. No 2 is more important at the moment.

Afterwards, apply compatibility mode on the game for Win8 + admin as described here.

I also like to know what internet security you are using, and who your internet service provider is.

Flush the Steam Download Cache and reactivate all DLCs except Sunbreak and the Velkhana palamute.

Restart your PC and try launching the game once more. Keep me updated with the information.

Oh, I almost forgot: when you launch the game make sure not having discord or Overwolf on.

Here is the dxdiag log
https://drive.google.com/file/d/1Au5T8Va9h-FjzIfx2g4YYMzVhGlfRBGu/view?usp=sharing
I am using windows security, and ISP is comcast.
I just did all the steps you mentioned, still not working.

[猫猫·斯大林]

Originally posted by アンジェル:

Originally posted by 猫猫·斯大林:

https://imgur.com/a/JYZo01J
Can provide more info if needed.

The best way to share DxDiag is described there
https://steamcommunity.com/sharedfiles/filedetails/?id=2831340548

1. Please provide the DxDiag

2. Can you move your game to the same drive as where your Steam is installed?

3. Hm. Win 11 Pro.

Check on no. 1 and no. 2. No 2 is more important at the moment.

Afterwards, apply compatibility mode on the game for Win8 + admin as described here.

I also like to know what internet security you are using, and who your internet service provider is.

Flush the Steam Download Cache and reactivate all DLCs except Sunbreak and the Velkhana palamute.

Restart your PC and try launching the game once more. Keep me updated with the information.

Oh, I almost forgot: when you launch the game make sure not having discord or Overwolf on.

Another report here is the crash report for game pass version, not sure if it helps but I just provide it here just in case.
https://drive.google.com/file/d/1tMy8ytjG_gisXB8JkBaNMsEVKQjUF9Cf/view?usp=sharing