MONSTER HUNTER RISE Troubleshooting & Issue Reporting Thread

[Capcom Customer Service]

We hope you’re all enjoying or will be enjoying MONSTER HUNTER RISE While we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations.

We’ve set up this troubleshooting and feedback thread for you all to share any technical issues you may be having with the game.

Before providing any reports, please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files:

Troubleshooting Guide

1. Check the game’s system requirements

Please make sure you meet the minimum requirements for the game, outlined on the bottom of the game’s Steam Store page; if you do not meet the minimum requirements for the game, this may result in poor framerate, or the game not running.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already.

Some high end integrated graphics chips and modern laptop integrated GPUs may work, but have not been tested, nor are they officially supported by Capcom. If you’re using a laptop with a dual GPU dedicated graphics card and integrated graphics processor, we recommend disabling your integrated graphics via the BIOS settings prior to launching the game. For more information on accessing your BIOS, please see your laptop/motherboard manufacturer manual.

If you’re using a multi-GPU setup such as NVIDIA’s SLI or ATI’s Crossfire technologies, we recommend experimenting with disabling these settings, as they may cause compatibility issues with the game.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements.

2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list

Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users add all of the following files and folders to the Anti-virus and Firewall exclusion list to prevent this issue. If these files and folders were already added previously, try removing them from the exclusion list and re-adding them.

Note: To quickly access the following folders, press Windows Key + R then copy and paste the folder URL below.

MonsterHunterRise.exe Default Location:
C:\Program Files (x86)\Steam\steamapps\common\MonsterHunterRise

Steam.exe Default Location: C:\Program Files (x86)\Steam

Steam AppData Default Location: C:\Users\%USERNAME%\AppData\Local\Steam

For a guide on adding exceptions to your anti-virus software, please visit one of the following links:

1. Windows Defender[support.microsoft.com]
   
2. Malwarebytes[www.malwarebytes.com]
   
3. Avast Antivirus[www.avast.com]
   
4. AVG Antivirus[support.avg.com]
   
5. Kaspersky Anti-Virus[support.kaspersky.com]
   
6. Webroot SecureAnywhere[www5.nohold.net]
   
7. McAfee Antivirus (Steam Support guide)
   
8. Bitdefender*[www.bitdefender.com]
   
9. ESET[support.eset.com]
   
10. Norton[support.norton.com]
    
11. Trend Micro[docs.trendmicro.com]

*For Bitdefender, you will need to also add the game’s .exe file to the program’s Whitelist. To do this, follow these steps:

1. Open Bitdefender
   
2. Go to the Protection tab
   
3. Click “View Feature”
   
4. Click the gear icon inside the “Advanced Thread Defense” box
   
5. Select “Add applications to the whitelist”
   
6. Browse and navigate to the .exe file
   
7. Once the .exe file is added, close Bitdefender and relaunch the game

3. Give administrator privileges to Steam and the game

Some users can get the game running properly by running Steam.exe in administrator mode. This can be done by right-clicking on the .exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

4. Update your Video/Graphics Drivers and Windows Operating System

Try updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.

For the latest Nvidia drivers, click here[www.nvidia.com].
For the latest AMD drivers, click here[support.amd.com].

Additionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system.

If you still experience issues, you may want to try performing a clean installation of the video driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller[www.guru3d.com] (DDU), which completely removes components that were part of the original driver installation package.

Run DDU and uninstall old video driver.
Install the latest OEM video card driver and reboot your PC.
Run the latest DirectX installer package[www.microsoft.com] and reboot your PC.

IMPORTANT! Please don't forget to reboot Windows upon completing a video driver installation. This will help reinitialize the driver and the graphics card using the new driver.

5. Check your graphics driver settings & computer power settings

To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Laptops with dual GPUs, such as an Intel Integrated Graphics Processor + Nvidia Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

If using a dual Nvidia / Intel GPU, follow these steps:

1. Install the latest Intel integrated drivers[downloadcenter.intel.com]
   
2. Reboot your PC
   
3. Open Nvidia Control Panel
   
4. Click 'Manage 3D Settings'
   
5. Go to 'Program Settings' and then select the game (if it is not in the list you can add it manually by clicking 'Add')
   
6. Scroll down to 'Power Management Mode'
   
7. Set it to 'Prefer Maximum Performance' / ‘High Performance Processor’ instead of 'Adaptive'
   
8. Close Nvidia Control Panel and launch the game

If using a dual AMD “Switchable Graphics” GPU, follow these steps:

1. Open AMD Catalyst Control Center
   
2. Under “Switchable Graphics”, select the High Performance section and select the game (if it is not in the list you can add it manually by clicking 'Browse')
   
3. Click ‘Apply’
   
4. Close AMD Catalyst Control Center and launch the game

Additionally, double-check your desktop / laptop’s power settings by performing the following:

1. If using a laptop, ensure the charger is connected
   
2. Open Control Panel
   
3. Select Power Options
   
4. Select “Change Plan Settings”
   
5. Select “Change advanced power settings”
   
6. From within the dropdown menu, select “High performance” and click ‘Apply’ then ‘OK’
   
7. Launch the game

6. Update DirectX

We recommend downloading and running the DirectX End-User Runtime Web Installer[www.microsoft.com] to ensure DirectX is fully up to date.

7. Update your Windows Media Player codecs

Certain cutscene segments use video playback which relies on Windows' default Media Player codec.

If you're experiencing video playback issues during cutscenes or unable to launch the game, please try installing Microsoft's Media Feature Pack[support.microsoft.com]. Certain Windows editions, particularly in EU territories and Korea, may not have Windows Media Player and its codec preinstalled.

If you have separately installed another codec, there may be compatibility issues with certain video codec which may cause video corruption issues during gameplay. If you're using a different codec besides Media Feature Pack, please ensure the codec is configured so it does not run under Media Foundation.

8. Verify the game’s cache in Steam

Try verifying the game's cache in Steam. You can do so by following the steps outlined in this Steam support article (reposted below). This may find missing or damaged files that need to be repaired, even if you've just installed the game. You may also try temporarily disabling your anti-virus while verifying the cache or launching the game, as on occasion anti-virus programs may flag games or the files necessary to play them as a virus.

To verify the game’s cache, follow these steps:

1. Restart your computer and launch Steam
   
2. From the “Library” section, right-click on the game and select “Properties” from the menu.
   
3. Select the “Local files” tab and click the “Verify integrity of game files...” button.
   
4. Steam will verify the game's files - this process may take several minutes.
   
5. Important: One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problematic files.

If you still experience visual / audio-related issues or crashes, please provide the detailed information below.

A) Your System Specs

1. CPU name & model
   
2. Name / model of the desktop or laptop (if available)
   
3. Graphics card / chip model and the amount of VRAM
   
4. Video driver version number
   
5. System memory size
   
6. OS version (Windows 7, 8, 10, 64-bit/32-bit, etc. Please make special note in your specs if you are running Windows "N" and "K" editions that do not come with Windows Media Player.)
   
7. Anti-virus software name and version
   
8. Your monitor and/or HDTV model number (if using multiple displays, please provide all make and model numbers)
   
9. HDMI cable brand and model number (if available). Please confirm whether your HDMI cable is certified or compatible with 4K and HDR.
   
10. Your region (continent and/or country)

A good deal of this information, such as the graphics card model and VRAM, are available by running a DxDiag report.

To create a DxDiag report:

1. Open a "Run" dialog in Windows. This can either be done by typing "run" into Start Search, or by holding the Windows key and pressing "R." (Either method works in Windows 7, 8, 8.1, and 10.)
   
2. Type "dxdiag" (with or without quotes) into the box that comes up.
   
3. From the DirectX Diagnostic Tool window, wait for the tool to gather the information it needs, then click "Save All Information..." which will ask you to save a text file, named "DxDiag.txt" by default. Save this file somewhere where it will be easy to find, then attach it in your response.

B) Your Graphics Settings

Your graphics settings for the game can be found in the config.ini file, located in the game’s installation folder. Open the file using a word processor such as Notepad or Wordpad and copy and paste the text found inside.

C) If a crash report is generated, please attach it.

Crash reports may be generated when the game crashes.
If crash reports are generated, please send them to us. The folder where the crash report is saved will be displayed when the save is complete.

D) Give as many details about your issue as possible

Please share your specific issue and the location(s) where you’re experiencing the issues – for example, if you’re having problems with the framerate, is it happening constantly, or is it during certain modes, during gameplay, etc.? The following information can greatly help as well:

Have you confirmed you’ve met at least the minimum system requirements for the game (See Step 1 in the Troubleshooting Guide)?
Where and when did the issue occur?
What were the character(s) doing when this issue occurred?
Did the issue resolve itself when you rebooted the game?
Please also attach any screenshots or video of your issue, preferably via a Dropbox[www.dropbox.com], Google Drive[www.google.com], or OneDrive[www.onedrive.live.com] link.

F) Detailed reproduction steps, if consistently reproducible

The more detailed info you can provide, the quicker the error can be attempted to be reproduced and investigated.

Thank you for your patience and support!

Best Regards,

Capcom Customer Support

Please note that this thread is only for posting issues with the game and specifications for MONSTER HUNTER RISE; in the interest of staying on-topic, any extraneous discussion or derailment may be removed.

[Darell]

Help the game crash in loading screen

[Steam Install Folder]
C:\Program Files (x86)\Steam
2022/07/02 00:53 <DIR> 0 .
2022/07/02 00:53 <DIR> 0 ..
2022/07/02 00:04 0 .crash
2022/07/02 00:51 <DIR> 0 appcache
2020/11/03 00:34 <DIR> 0 Backups
2022/06/25 17:58 <DIR> 0 bin
2022/05/28 00:52 <DIR> 0 clientui
2022/07/02 00:04 <DIR> 0 config
2022/05/28 00:52 <DIR> 0 controller_base
2022/06/07 04:27 375768 crashhandler.dll (v7.30.20.28)
2022/05/21 03:30 375768 crashhandler.dll.old (v7.26.91.55)
2022/06/07 04:27 480216 crashhandler64.dll (v7.30.20.28)
2017/06/20 06:38 124440 CSERHelper.dll (v4.50.0.0)
2012/08/21 09:26 3231696 d3dcompiler_46.dll (v9.30.960.9200)
2012/10/26 04:34 3873264 d3dcompiler_46_64.dll (v9.30.9200.20546)
2022/07/01 10:19 <DIR> 0 depotcache
2020/08/29 23:21 <DIR> 0 drivers
2022/07/02 00:19 <DIR> 0 dumps
2021/09/06 20:49 603 fossilize_engine_filters.json
2022/05/28 00:52 <DIR> 0 friends
2022/06/07 04:27 1457112 GameOverlayRenderer.dll (v7.30.20.28)
2022/07/02 00:54 0 GameOverlayRenderer.log
2022/06/07 04:27 1762776 GameOverlayRenderer64.dll (v7.30.20.28)
2022/06/07 04:27 387544 GameOverlayUI.exe (v7.30.20.28)
2022/07/02 00:53 0 GameOverlayUI.exe.log
2022/07/02 00:53 978 GameOverlayUI.exe.log.last
2021/09/09 05:53 2579656 GfnRuntimeSdk.dll (v1.7.3039.5783)
2021/04/20 00:33 <DIR> 0 graphics
2016/09/01 01:02 1563936 icui18n.dll
2016/09/01 01:02 1195296 icuuc.dll
2021/12/15 21:10 4370344 libavcodec-58.dll
2021/12/15 21:10 1201576 libavformat-58.dll
2021/12/15 21:10 589736 libavresample-4.dll
2021/12/15 21:10 1291176 libavutil-56.dll
2021/04/09 02:54 577024 libfreetype-6.dll (v2.10.4.0)
2021/04/09 02:54 1105920 libharfbuzz-0.dll
2021/12/15 21:10 1042344 libswscale-5.dll
2015/03/26 21:56 875552 libx264-142.dll.crypt
2015/03/26 21:56 32 libx264-142.dll.md5
2022/07/02 00:04 <DIR> 0 logs
2019/07/18 03:36 <DIR> 0 music
2016/07/04 22:17 266560 openvr_api.dll
2022/07/02 00:41 <DIR> 0 package
2022/05/28 00:52 <DIR> 0 public
2022/06/25 17:58 <DIR> 0 resource
2022/04/25 19:19 1107416 SDL2.dll (v2.0.22.0)
2021/04/21 18:40 467968 SDL2_ttf.dll (v2.0.15.0)
2022/05/28 00:52 <DIR> 0 servers
2019/07/18 11:22 2048 ssfn19185666270430092
2019/07/18 03:36 2048 ssfn2342153286100636560
2022/05/28 00:52 <DIR> 0 steam
2022/06/07 04:27 499160 Steam.dll
2022/06/07 04:27 4282328 steam.exe (v7.30.20.28)
2022/05/21 03:30 4282328 steam.exe.old (v7.26.91.55)
2022/06/07 04:55 4054 steam.signatures
2014/02/14 02:04 2882984 Steam2.dll (v2.0.2117.156)
2022/07/02 00:48 <DIR> 0 steamapps
2022/06/07 04:27 18552792 steamclient.dll (v7.30.20.28)
2022/06/07 04:27 21899184 steamclient64.dll (v7.30.20.28)
2022/06/07 04:27 572376 steamerrorreporter.exe (v7.30.20.28)
2022/06/07 04:27 655320 steamerrorreporter64.exe (v7.30.20.28)
2020/07/15 19:52 694 SteamFossilizeVulkanLayer.json
2020/07/15 19:52 696 SteamFossilizeVulkanLayer64.json
2020/11/02 23:49 <DIR> 0 SteamLibrary
2022/06/07 04:27 159704 SteamOverlayVulkanLayer.dll
2020/05/29 22:31 482 SteamOverlayVulkanLayer.json
2022/06/07 04:27 197080 SteamOverlayVulkanLayer64.dll
2020/05/29 22:31 484 SteamOverlayVulkanLayer64.json
2022/05/28 00:52 <DIR> 0 steamui
2022/06/07 04:27 13451736 SteamUI.dll (v7.30.20.28)
2021/07/01 00:44 4765416 steamwebrtc.dll
2021/07/01 00:44 13031144 steamwebrtc64.dll
2022/06/07 04:27 9474008 streaming_client.exe (v7.30.20.28)
2019/07/18 03:18 <DIR> 0 tenfoot
2013/12/24 18:41 405 ThirdPartyLegalNotices.css
2013/12/17 00:27 25088 ThirdPartyLegalNotices.doc
2019/05/06 19:37 202978 ThirdPartyLegalNotices.html
2022/06/07 04:27 343512 tier0_s.dll (v7.30.20.28)
2022/06/07 04:27 394712 tier0_s64.dll (v7.30.20.28)
2021/05/30 02:34 <DIR> 0 ubuntu12_64
2018/05/22 00:25 140864 uninstall.exe (v2.10.91.91)
2022/07/01 01:24 891 update_hosts_cached.vdf
2020/10/14 16:20 <DIR> 0 userdata
2016/09/01 01:02 4969248 v8.dll
2022/06/07 04:27 3809752 video.dll
2022/06/07 04:27 509400 VkLayer_steam_fossilize.dll
2022/06/07 04:27 612824 VkLayer_steam_fossilize64.dll
2022/06/07 04:27 390616 vstdlib_s.dll (v7.30.20.28)
2022/06/07 04:27 505816 vstdlib_s64.dll (v7.30.20.28)
2012/01/13 18:20 284456 WriteMiniDump.exe (v1.0.1255.558)
2020/12/04 21:09 103424 zlib1.dll (v1.2.11.0)

[Process Directory]
D:\SteamLibrary\steamapps\common\MonsterHunterRise
2022/07/02 00:49 <DIR> 0 .
2022/07/02 00:49 <DIR> 0 ..
2022/07/01 01:25 42496 amd_ags_x64.dll (v6.0.1.0)
2022/01/21 03:04 <DIR> 0 autorun
2022/07/02 00:53 18187 config.ini
2022/07/02 00:52 <DIR> 0 CrashReport
2022/07/01 01:25 150041152 CrashReport.exe (v1.0.0.0)
2022/07/01 01:25 148480 CrashReportDll.dll
2022/01/13 00:09 <DIR> 0 D3D12
2022/01/17 03:09 3584000 dinput8.dll
2022/01/21 03:25 3449310 Enums_Internal.hpp
2022/07/01 01:26 540 InstallerMessage_RunlScript.vdf
2022/07/01 01:25 614602416 MonsterHunterRise.exe (v10.0.2.0)
2022/07/01 01:25 14816512 nvngx_dlss.dll (v2.4.3.0)
2022/07/02 00:53 0 re2_framework_log.txt
2022/01/21 03:25 943 re2_fw_config.txt
2022/02/10 00:09 129 ref_ui.ini
2022/07/01 01:25 31081714868 re_chunk_000.pak
2022/01/13 00:37 <DIR> 0 ScreenShots
2022/02/10 00:09 86471100 shader.cache2
2022/01/12 22:05 265504 steam_api64.dll (v6.28.18.86)
2022/07/01 10:19 <DIR> 0 Tool

[Process Information]
D:\SteamLibrary\steamapps\common\MonsterHunterRise\MonsterHunterRise.exe
ExceptionPointer: 000000014EF6E890
ExceptionRecord:
ExceptionCode : C0000005
ExceptionFlags : 00000000
ExceptionAddress: 000000015DE63756

Exception Data SHA3:
SfFUAI6+SEkLDUZd1Mh+NQOO8zRfOaOqvfKQwQMnYZFyFIrnoAxG/pxiwJp/MEMlz3eCjCqJyztUX+CJ2APh6or9Tta1qOq9oxgnenlvZ0b5dEB7f1G/mVi7S8TpEMlKLJsk4s4yztUX+CJ2Axh6oPrHdTpaOq9c3DweINYZ0bF

[ThorAxiun]

ImDieThankYou4Ever původně napsal:

Every time I enter the game or while playing the game it will freeze sometimes, not only the game my whole computer freezes and have to restart it. And I noticed I only happened when the game is playing a cut scene. I tried out almost all the solution on the internet but still I can’t get it work. And also this is my PC’s spec

------------------
System Information
------------------
Time of this report: 6/17/2022, 20:22:58
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 1004 (type: UEFI)
Processor: AMD Ryzen 5 3500X 6-Core Processor (6 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16270MB RAM
Page File: 10592MB used, 13357MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1650 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1650 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2187&SUBSYS_87691043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12090 MB
Dedicated Memory: 3955 MB

[Render]
Capability=DirectX12
[Application]
WindowModeOption=2
ResolutionOption=147
AspectRatioOption=0

Hong Kong

I really hope someone can help me out so that I can play this game, Thx

Your issue sounds similar to mine. It happens when hitting "complete quest"after doing an expedition for me, and I assume it's about to play the victory cutscene. Entire computer freezes up. Drivers up to date, file integrity checked and good. Game worked perfectly fine before Sunbreak.

[ciel]

do they even respond to these??

[GrimslyBlack]

PitterPatter původně napsal:

Game doesnt even start, stuck on the loading screen with Magnamalo and the new monster, no error codes or anything, just sits there and does nothing

Same problem as pitter patter. downloaded the update and now i just sit at that picture screen

[TheGoldenPixel]

This is an issue I had after the latest update, when I play the game the music and only the music cuts out at random intervals every 10-15 seconds, it didn’t do this before the patch, I verified my cache and I made sure the audio settings were correct for my display, but I just can’t figure out what is causing this, I think it’s a bug but I can’t find anyone else who is reporting a similar issue.

[KonoTsunfish]

Today I beat the final boss of Sunbreak with 2 friends in an online lobby for the first time for the urgent quest... and it did not give me the clear on the first win.
I saw the rewards screen, and instead of seeing the end cutscene and credits, I was immediately moved back to the lobby. My friends completed the game just fine. It didn't seem like I got disconnected at any point, but I wouldn't know. If I did, it would have been after getting to the rewards screen...

Notes:
-all the rewards stayed in my box
-I was not the host for the lobby OR the quest
-I was the only one using a Palico
-while playing, I was being sucked in towards the monster and about to be hit, but then the cutscene advancing the fight to phase 2 was triggered, and I was not hit. I do not know if this is what caused me to lose the clear
-I was playing with the Malzeno light bowgun, dunno if that factors into things or not.

Well, we tried looking on the internet for a solution, but this hasn't seemed to happen to anyone else, and we just beat the monster again with me as the host for everything, and it resolved the issue. Also cheers, the fight was pretty good... Very pleased with the expac overall

[Rezdon]

KonoTsunfish původně napsal:

Today I beat the final boss of Sunbreak with 2 friends in an online lobby for the first time for the urgent quest... and it did not give me the clear on the first win.
I saw the rewards screen, and instead of seeing the end cutscene and credits, I was immediately moved back to the lobby. My friends completed the game just fine. It didn't seem like I got disconnected at any point, but I wouldn't know. If I did, it would have been after getting to the rewards screen...

Notes:
-all the rewards stayed in my box
-I was not the host for the lobby OR the quest
-I was the only one using a Palico
-while playing, I was being sucked in towards the monster and about to be hit, but then the cutscene advancing the fight to phase 2 was triggered, and I was not hit. I do not know if this is what caused me to lose the clear
-I was playing with the Malzeno light bowgun, dunno if that factors into things or not.

Well, we tried looking on the internet for a solution, but this hasn't seemed to happen to anyone else, and we just beat the monster again with me as the host for everything, and it resolved the issue. Also cheers, the fight was pretty good... Very pleased with the expac overall

I have a friend who did a urgent quest with his friend and only the host got the clear for the quest. I then joined them afterwards for the same urgent quest, which I also needed, and we both got the clear for the quest.

I'm not sure if anyone else is having this issue, but after the most recent update, V10.0.3.0, the crosshair/reticle is now missing for throwing items and wirebug launching.

[Ytse]

After the first patch, the game crashes more frequently while playing on the Citadel map and only on this map.

[HereNameYe]

Lord help me, game keeps bloody crashing. Can't even finish a single hunt without it crashing mid way or just as I finish. Unless the quest complete screen shows, gotta redo the whole thing. Hell I don't even think that counts, might even have to be after collecting the extra loot.

[Pumpum]

DEAR 'MONSTER HUNTER RISE' PLAYER,
If you’ve reached this page by launching 'MONSTER HUNTER RISE', it is possible that you have a firewall active that has prevented us from authenticating your game. Don’t worry though, all we need to do is get you a Response Code that you can paste into the in-game message box that brought you here.


This is the error I got and whenever I try to copy the response code, it says something went wrong.

[アンジェル]

ciel původně napsal:

do they even respond to these??

Anyone official? Never have seen them responding to any of these. Very rare if they do with other threads. I was surprised when they did with the Palico bug threads.

[*D4rKsKy*]

ThorAxiun původně napsal:

ImDieThankYou4Ever původně napsal:

Every time I enter the game or while playing the game it will freeze sometimes, not only the game my whole computer freezes and have to restart it. And I noticed I only happened when the game is playing a cut scene. I tried out almost all the solution on the internet but still I can’t get it work. And also this is my PC’s spec

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System Information
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Time of this report: 6/17/2022, 20:22:58
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 1004 (type: UEFI)
Processor: AMD Ryzen 5 3500X 6-Core Processor (6 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16270MB RAM
Page File: 10592MB used, 13357MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode

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DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: NVIDIA GeForce GTX 1650 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1650 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2187&SUBSYS_87691043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12090 MB
Dedicated Memory: 3955 MB

[Render]
Capability=DirectX12
[Application]
WindowModeOption=2
ResolutionOption=147
AspectRatioOption=0

Hong Kong

I really hope someone can help me out so that I can play this game, Thx

Your issue sounds similar to mine. It happens when hitting "complete quest"after doing an expedition for me, and I assume it's about to play the victory cutscene. Entire computer freezes up. Drivers up to date, file integrity checked and good. Game worked perfectly fine before Sunbreak.

Exact same crash report for me i just had one now u have to wait a long time for data collecting but i have the same crash report. Was also on the end of a monster when it was dying. U can get out of the freeze while alt+f4 that works for me.

[Kurama]

and you still don't fix the save failure that the game is having for the 2nd time, I've warned you and I repeat, it's not a file NOR MY PC, PLEASE FIX IT SOON.!

[Yuge]

Please help, my friends can't join my lobby and it said "Failed to join lobby, MR-135-91" i don't know what to do

[ELMatadario]

Please fix the dlss implementation, it removes fur (because it's linked with taa), it makes geometry "wobble" at any setting and it also messes the lod or the mipmap bias (so i read somewhere) of some textures, rocks in particular