Can't play because "287 fatal d3d error (25)"

[e v a n]

Hello guys
I can't play this game. Every 5 minutes I have a "287 fatal d3d error (25)" that freeze my game.

My config is :
Rtx 3080
i7-12700KF
32 Ram 3200 mhz DDR4

So I guess it's enough for this game. MHW works perfectly.

I already try :

- Disable Steam Overlay
- Verify the integrity of the game files in steam
- Change the Steam launch options to: -dx11
- Change the DirectX12 to DirectX11 in the config file
- Cap the FPS
- Put compatibility mode for Win 7 for the game


My drivers are already update.

Do you have any suggestions guys? I really want to play this game but I can't. (+ all of my others games work perfectly)

Thanks in advance :)

[AllergicToBrainRot]

Do you have any mods installed? Checked to see if maybe firewall is blocking the game?

maybe try these? https://www.thewindowsclub.com/fix-the-fatal-d3d-error-in-monster-hunter-rise

[whoami]

Verify game files and watch out for firewall pop-up.
Steam installed few kB of vcredist or Framework stuff.
Restart System.
That fixed mine... yesterday.

[アンジェル]

Originally posted by e v a n:

Can't play because "287 fatal d3d error (25)"
Hello guys
I can't play this game. Every 5 minutes I have a "287 fatal d3d error (25)" that freeze my game.

My config is :
Rtx 3080
i7-12700KF
32 Ram 3200 mhz DDR4

So I guess it's enough for this game. MHW works perfectly.

I already try :

- Disable Steam Overlay
- Verify the integrity of the game files in steam
- Change the Steam launch options to: -dx11
- Change the DirectX12 to DirectX11 in the config file
- Cap the FPS
- Put compatibility mode for Win 7 for the game


My drivers are already update.

Do you have any suggestions guys? I really want to play this game but I can't. (+ all of my others games work perfectly)

Thanks in advance :)

Increase virtual memory to at least fixed 24 GB and shader cache to 10 GB then try again.

[e v a n]

So it's not working at all

Resume of what I did :

- Disable Steam Overlay
- Verify the integrity of the game files in steam
- Change the Steam launch options to: -dx11
- Change the DirectX12 to DirectX11 in the config file
- Cap the FPS
- Put compatibility mode for Win 7 for the game
- Administrator mode
- Check the Graphics settings and change it to high performance in windows
- Desactive XMP in the Bios
- Increase Virtual Memory
- Uninstall my driver completely and reinstall it
- Check the firewall
- Delete the shadercache

( And I have zero mod install)

What should I do ? 287 fatal d3d error (25) happen every 20 minutes :/
thanks in advance, i'm getting crazy haha

[アンジェル]

Originally posted by e v a n:

So it's not working at all

Resume of what I did :

- Disable Steam Overlay
- Verify the integrity of the game files in steam
- Change the Steam launch options to: -dx11
- Change the DirectX12 to DirectX11 in the config file
- Cap the FPS
- Put compatibility mode for Win 7 for the game
- Administrator mode
- Check the Graphics settings and change it to high performance in windows
- Desactive XMP in the Bios
- Increase Virtual Memory
- Uninstall my driver completely and reinstall it
- Check the firewall
- Delete the shadercache

( And I have zero mod install)

What should I do ? 287 fatal d3d error (25) happen every 20 minutes :/
thanks in advance, i'm getting crazy haha

If nothing helps, then it is most likely because of your graphics cards' hardware. Since you have not shared a DxDiag yet, it is the time now.

[e v a n]

https://drive.google.com/file/d/1agPpd48M5jMMqvDo5HDqQXl_X6-eYCmK/view

That's a Dxdiag I just upload on my google drive. But it say "No problems found"
So I don't know what's wrong

Thanks for your answer btw buddy !

[swat]

did u already try going to the config.ini and setting window mode option to 1? i have really outdated gpu for this game and thats what fixed the problem for me.

[アンジェル]

Originally posted by e v a n:

https://drive.google.com/file/d/1agPpd48M5jMMqvDo5HDqQXl_X6-eYCmK/view

That's a Dxdiag I just upload on my google drive. But it say "No problems found"
So I don't know what's wrong

Thanks for your answer btw buddy !

The DxDiag is not only for checking errors, but also hard- and software combinations which might be the cause, a lot of people do not think about.

In your case it is a very common error, which mainly appears with laptops and notebooks - the error is basically appearing every now and then when the software runs out of RAM and that is causing issues.

It is problematic because it is not clear whether it is actually MHR at fault.

On first glance, everything is good and great with your PC. Only worrisome is that D: has rather low space, which can affect certain hidden files of Windows. If you have a pagefile there, it would be troublesome. Considering the partition size I recommend to keep at least circa 25-30GB free space for certain apps to work correctly.

Going back to your initial issue I recommend giving the tip by dwani a try

Originally posted by dwani:

did u already try going to the config.ini and setting window mode option to 1? i have really outdated gpu for this game and thats what fixed the problem for me.

It is part of my troubleshooting recommendations for rare issues as well, where it helped putting the game into windowed mode and then using e.g. Borderless Gaming (freeware) instead of using the game's fullscreen mode.

Please make also sure that no unnecessary devices are connected, like the Oculus set. Thing is: even when those stuff is unused, they often have large chunks of RAM and VRAM reserved - similar to Windows' standby mode. Hence apps like ISLC aka Intelligent standby list cleaner are quite popular for troubleshooting related issues.

For good measures I recommend to use DDU, just to be on the safe side in regards of leftover files.

To sum things up for you

- use Display Driver Uninstaller (DDU) for a complete fresh install of your display driver; currently it is looking good but over time leftover files can cause similar issues
- D: is low on space, while it might be unrelated it can cause issues over long term for other apps and your hardware
- make sure that no other unneeded devices are connected while playing
- put the game in windowed mode / set the game's resolution for testing to lower e.g. 1920x1080 and see if the issue persists; if it helps with windowed mode you can use the freeware Borderless Gaming
https://github.com/Codeusa/Borderless-Gaming/releases
for clarification
https://store.steampowered.com/app/388080/Borderless_Gaming/
as you can see there is also a Steam version of Borderless Gaming - both are more or less the same, so you may consider the Steam version a "supporters' edition"
- see if reinstalling DirectX helps

You did already a lot, and it should be very close to either solve your problem or... have to give up on it. But seeing your computer's specifications I am convinced it might be just a bad setting which is needed to be identified and found. Only critique from my side is all the Dx11 hogwash. The game does not support Dx11, so it does absolutely nothing. And most OS these days have not Dx11 preinstalled anymore to begin with.

Good luck!

Oh, one more thing - after you used DDU , I recommend you apply this
https://steamcommunity.com/sharedfiles/filedetails/?id=2828650446
https://steamcommunity.com/sharedfiles/filedetails/?id=2833491284

[Rin]

You never mentioned OS, but have you tried reinstalling DirectX? And if not, since you're using an Nvidia card, have you made sure it's getting enough power? Even a bad UV can force the memory to clock itself down forcing the card into "2D mode" which happens for a lot of inexperienced users.

Also what is the health of the drive you're running the game on? It seems 102% out of all users never mentions this.

[burntheworld27]

yo big dog i had the same issue in this and another game with unreal engine giving a bunch of ridiculous codes numbers and letters that no ones ever going to read. its 2023, big devs shouldnt be getting a pass for releasing these half-assed titles and never fixing the problems from day one (yes this has been happening since base rise came out)

this being said, heres a link from an indian man who actually helped me stop the crashes for good. hope it works out for you and good hunting
https://youtu.be/b62QYjR8wgg

[e v a n]

Hello Guys, thanks for all your answer ! I tried everything you said, and it's the same, error
So I'm giving up, like all of my others game works wells, so I'll play something else
That's a shame because i'm a big MH fan !

Thanks again for all your answers !

[AxXerzLORD]

Hey, not sure if this would fix your problem, but if you want to try again, are you using Windows 10? I see you tried to put it in compatibility mode for Win 7, so if you're using Win 7, the game won't run at all. This actually happened to me (idk if it was the same error) when I tried running in Win 8.1, I wasn't able to get the game running. After updating to Win 10, I got the game to run. If you look at the requirements for Rise, Win 10 is required to play it, so that may be the problem.