CRASHES / FATAL ERROR

[AlexBBG]

Hi!

We’re looking for players who are experiencing frequent or recurring crashes and fatal errors.

If this sounds like you, please ⁠open ticket on Discord or contact us via LiveChat so we can investigate further.

Discord - https://discord.com/invite/beardedbrothers
Live Chat - https://chat.socialintents.com/c/shs-chat-support

Thank you for your help!

[Mystified]

I'm having this issue now but I'd rather not do the whole discord thing. I have a separate post with specifics.

[MooreErthdg]

The shader has crashed and only yellow and orange colors are displayed.

[AlexBBG]

Originally posted by MooreErthdg:

The shader has crashed and only yellow and orange colors are displayed.

Launch the game via Play Direc X11

[-.Barbie.Killah.-]

Originally posted by AlexBBG:

Originally posted by MooreErthdg:

The shader has crashed and only yellow and orange colors are displayed.

Launch the game via Play Direc X11

That helped for about 45 minutes, then the game crashed again and won't start now. :/

[Bubba & Friends]

I made a support ticket on discord yesterday morning.. is it monitored?

[Bubba & Friends]

I think I fixed the problem - Changed my pagefile to 64gb, installed the new driver 572.42 forced the game into 1440p through launch options, set all graphics to low, Nvidia on quality, turned off vsync, defaulted my nvidia control panel, removed 4k upscaling and I save the game every storage locker..

[Xaggee]

I found that if I remove any GPU memory overclock in MSI Afterburner I have less or no fatal errors. Using a 1080Ti with 536.40 driver.

Edit: It also helps to have no web browser open and minimize Steam.
Edit 2: Seems more stable after I set the shader cache size to 5 or 10GB in Nvidia control panel.

[n00b k!ll3r]

I'm having a lot of crashes, and I also have a 1080 Ti.

My PC completely froze recently, so I had to restart it using the reset button.

Please provide a quick hotfix :)

[bubbarey06]

as soon as i try to play the game i get a solid black screen and about 10-15 minutes later it says fatal crash. I havent been able to play the game the first time even though I paid for it

[Elesic Echo]

Originally posted by AlexBBG:

Hi!

We’re looking for players who are experiencing frequent or recurring crashes and fatal errors.

If this sounds like you, please ⁠open ticket on Discord or contact us via LiveChat so we can investigate further.

Discord - https://discord.com/invite/beardedbrothers
Live Chat - https://chat.socialintents.com/c/shs-chat-support

Thank you for your help!

My game keeps crashing when it is loading up. the game files are verified to be intact but it still is crashing my computer.

[Neigh Vrinsk]

The game stopped working for me after update. A very few times I could get it to run. It crashes 100% times in normal mode and crashes 95% times in dx11. I either get shader compolation error, or just fatal error, or this. I love this game but it seems completely unplayable to me now.

LowLevelFatalError [File:D:\UE5_Source\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 413]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 584 Group IoStoreHash:02c7cb7f78e3e51596757709 Group NumShaders: 6 Shader Index: 6061 Shader In-group Index: 584 Shader Hash: 92194E35697A0FC526C13EF6DFF96CD673229D1B. The CPU (Intel(R) Core(TM) i7-14700K) may be unstable; for details see http://www.radgametools.com/oodleintel.htm

[Volodymyr]

When I try to start the game, it doesn't start, game write: fatal error

[Ennael]

Playing the game on lowest possible settings with graphics card set either normally or to something else entirely, fatal error as I'm ending the day, sometimes not even getting past 2 pm. Frames drop like crazy, and Alt+Tab to do ANYTHING makes it worse.

[Hunter93]

If there is dedicated app for your laptop try this solution:
https://forums.unrealengine.com/t/ue-5-5-3-crash-on-start-up-gpu-crashed-or-d3d-device-removed/2378726/3

[Ennael]

Originally posted by Hunter93:

If there is dedicated app for your laptop try this solution:
https://forums.unrealengine.com/t/ue-5-5-3-crash-on-start-up-gpu-crashed-or-d3d-device-removed/2378726/3

neither a laptop or dedicated app.