Escape Simulator

Escape Simulator

Näytä tilastot:
how to pass the elevator escape floor 1????
1、What is the random square object with the number 2 mentioned on the phone
2、Where is the clue to the password for the safe door?
3、How to use the number prompt for wine bottles in a tavern?
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Näytetään 1-10 / 10 kommentista
ivzoric88  [kehittäjä] 2.10.2023 klo 23.48 
Hi, we are glad you are playing Escape Simulator, but you should probably better reaching out to the room creator directly or adding a comment on that specific map Steam workshop as this is community room made by one of our community players, it is not our official game level. Stay safe! :)
There's no discussion portion on their workshop item, they do not allow comments, there's no walkthrough available.
ivzoric88  [kehittäjä] 21.1.2024 klo 23.25 
Bucketsmith lähetti viestin:
There's no discussion portion on their workshop item, they do not allow comments, there's no walkthrough available.
if you haven't already, you can join our Discord [discord.com] server and try to find a solution in the hint-button [discord.com] channel. This is community room made by one of our community players, it is not our official game level so it is best to reach out there for hints. Cheers :)
I'd rather you talk to that creator and figure out why they upload a buggy puzzle room and reference, but also remove their own hints and walkthrough.
The room ends up being incredibly frustrating and it doesn't make the game enjoyable.
I don't expect user creations to be bug-free, but if you reference to a hint and walkthrough section being available and then delete all of that, you are giving us no options... That's not okay!
ivzoric88  [kehittäjä] 22.1.2024 klo 2.14 
Bucketsmith lähetti viestin:
I'd rather you talk to that creator and figure out why they upload a buggy puzzle room and reference, but also remove their own hints and walkthrough.
The room ends up being incredibly frustrating and it doesn't make the game enjoyable.
I don't expect user creations to be bug-free, but if you reference to a hint and walkthrough section being available and then delete all of that, you are giving us no options... That's not okay!
i am sure that there is a reasonable explanation our community builder decided to do that. In the meantime maybe you can help yourself with the walkthrough videos posted on other platforms. Thank you for reaching out and playing our game, we are always glad to help.
I don't get the feeling you realise how (c)rude your official response is.
"We see you have a problem with our platform that we have responsibility over, but just go join a discord without any guarantee it will be solved there!"
I'd rather see you say, as my prior post indicated, that you will take your responsibility and gently figure out what happened to this puzzle creator and make sure there is either a solution or the puzzle gets removed to stop people having a frustrating time.
It doesn't have to be so harsh.
"I am sure that there is a reasonable explanation" is corpo-talk for "we make assumptions and side with puzzle creators and you should solve your own problems", just reaffirming the idea that you make a problem bigger than it is, take no responsibility on that which you do and leave customers frustrated.

Please just take the feedback to heart because I don't think you meant any of what you said in the way you said it. I think you just didn't oversee how it will be read.
Iggy_Pine  [kehittäjä] 22.1.2024 klo 5.58 
Hey Bucketsmith! The Elevator Escape community room is made by MelonVerse who is an active member of our community on Discord. Ivan simply wanted to say that it's much easier and quicker to get in contact with the author of the room on Discord :-)

If you don't use Discord, we can ask MelonVerse to check this thread, so you can get a reply here :-)
It's okay, thanks. I gave up on the room, it got too frustrating.
Just please, consider the feedback given.
Iggy_Pine  [kehittäjä] 22.1.2024 klo 6.47 
Absolutely, I understand your frustration,, and I appreciate you taking the time to share your thoughts. Escape Simulator creators have complete creative freedom to design their rooms, of course, within certain guidelines, ensuring a positive and respectful environment for everyone. While walkthroughs are encouraged, they aren't mandatory, and we acknowledge that some rooms may have bugs and/or design issues.

That's precisely the reason we always suggest contacting the author on our Discord, primarily because it's faster :-)

Our community is supportive, and even if you're unable to connect with the author directly on Discord, there's a good chance that someone else from our community can step in to help you out :-)
Iggy_Pine  [kehittäjä] 22.1.2024 klo 7.07 
Update: we talked with MelonVerse and the room is now unlisted :-)
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Lähetetty: 1.10.2023 klo 21.18
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