Problem with saves

[Dziewiontka (y)]

If you have problems with saves (saves deleted, the game restarts from start instead of loading etc.), please write to our e-mail: [e-mail]
We will help you get your saves back, so that you can continue the game ;)

[JustJoanneC]

I am having this issue. Tried sending the email but it bounced. Says no such account. Double checked it as well.

[Dziewiontka (y)]

Originally posted by JustJoanneC:

I am having this issue. Tried sending the email but it bounced. Says no such account. Double checked it as well.

It's strange because it works normally for others. Then try to contact me via this email: [e-mail]
Or you can find our channel on discord and write there:
https://discord.gg/R6CmWydkuF

[emilyjs1314]

just sent you huys an email as im having trouble loading my save game or even trying to start a new game!

[( WOLF) briggsy55]

yea its still not saving it starts back at the beginning again

[Dziewiontka (y)]

Originally posted by ( WOLF) briggsy55:

yea its still not saving it starts back at the beginning again

Hi,
At first, when you go through the tutorial, the game saves automatically at certain times. Once the player reaches full gameplay where they get their first shop then they can save at any time

[( WOLF) briggsy55]

Ok brill

[angel_of_the_devil]

how do you charge ph water level in the game?

[Dziewiontka (y)]

Originally posted by Angel of the Devil:

how do you charge ph water level in the game?

Hi,
In the store you have to enter the category of aquarium equipment. There are two containers related to the PH of the water that you can buy. Holding one in your hand, click on the surface of the water and that how you can change the ph level of the water.

[egg]

I've lost my save file as well :(

[Dziewiontka (y)]

Originally posted by egg:

I've lost my save file as well :(

Hi, please write email to: [e-mail]
We will help you with that.
Thanks!

[<§> Dragon]

I recommend to devs to add the Steam Cloud saves feature, this could be good for all players (i was just checking the game and i've noticed that this game doesn't have the most wanted feature, well, for players that don't like to lose all their progress at least).

[Tucklis]

Originally posted by Dziewiontka (y):

Originally posted by ( WOLF) briggsy55:

yea its still not saving it starts back at the beginning again

Hi,
At first, when you go through the tutorial, the game saves automatically at certain times. Once the player reaches full gameplay where they get their first shop then they can save at any time

I completed the piranha task and then spent 2 in game days playing. I can see no option to save at all, thought it might auto save and quit. Went back in and I am back at the end of the piranha task and just lost 5,000 !! Where is this so called save option?

[Lacy]

Originally posted by Tucklis:

Originally posted by Dziewiontka (y):

Hi,
At first, when you go through the tutorial, the game saves automatically at certain times. Once the player reaches full gameplay where they get their first shop then they can save at any time

I completed the piranha task and then spent 2 in game days playing. I can see no option to save at all, thought it might auto save and quit. Went back in and I am back at the end of the piranha task and just lost 5,000 !! Where is this so called save option?

I also was a bit confused where to save at first. The save is the answering machine. It's usually by where the items get delivered.

[Lacy]

I had a save that had finished the game and was pretty far along. I played again after seeing the new update. I was able to first play just fine and got 93/96 (which I had to redo already because I forgot to save the first time). I left the area and was going to check on my other locations. The day rolled over before I could change locations. It ended up kicking me out of the room where the underwater location's pc is and completely cleared out my aquariums (it acted like I didn't unlock or buy anything but all 3 locations themselves were still unlocked and available). My cash went to 0 and my level went down to 5. I can't even go back to the underwater level since everything got relocked and I can't reach it without redoing the level.

[Dziewiontka (y)]

Originally posted by Lacy:

I had a save that had finished the game and was pretty far along. I played again after seeing the new update. I was able to first play just fine and got 93/96 (which I had to redo already because I forgot to save the first time). I left the area and was going to check on my other locations. The day rolled over before I could change locations. It ended up kicking me out of the room where the underwater location's pc is and completely cleared out my aquariums (it acted like I didn't unlock or buy anything but all 3 locations themselves were still unlocked and available). My cash went to 0 and my level went down to 5. I can't even go back to the underwater level since everything got relocked and I can't reach it without redoing the level.

Hi,
Some new error must have crept in. Please send me an e-mail to: [e-mail]
I will help you get your saves back, and we will fix this error!
Thank you so much for your support.