Bug reports

[Artificer Hitch | Producer]

This thread can be used to provide the Team with information about any bugs you manage to spot while playing Sumerian Six.

We invite you to join our Artificer Discord [discord.gg] as well, if you prefer to communicate with us directly!

In case there is a need to provide additional information to debug the issues on our end:

Save files and logs default location
C:\Users\%username%\AppData\Local\SumerianSix

Please note that there is also an integrated Bug Reporter tool embedded into our game available under [F10].

We sincerely hope you’ll have a blast playing Sumerian Six!

PS: This thread used to be the demo bug reports thread. In any case, if you wish to report something here, please make sure to let us know if it concerns the demo or the full game.

Thank you. <3

[Tonic Existence]

i have a massive issue when playing coop with my friend in void crusades. his passive skill tree ends up transferring to me. at one point i had points in both radical and purity tree. right now, ive lot passive points i can refund due to this. He was playing the sister of battle.

[⎛⎝RabeDennis⎠⎞]

The store page have a bug, its not available in germany

[Artificer Hitch | Producer]

A hotfix for some performance issues in the second part of Lilleby level has been rolled out just now.
We hope it improves the experience for those who encountered it!
https://store.steampowered.com/news/app/1429850/view/4172101902806677042?l=english

[Brandling]

Gameplay bugs:

• (Multiple occurrences) Enemies can retain their viewcones after dying (disappears after switching to a different enemy's viewcone) - https://clips.twitch.tv/DignifiedTransparentLyrebirdRalpherZ-r17Ct20fSquOcA97
  
• (Was able to reproduce) Tutorial level, the ladder near the watermill lifts the player into the air, which renders the player character immovable - https://clips.twitch.tv/SuperEnergeticLettuceJebaited-IKeI5i13UkFNel0K (the only way to bypass the ladder is to travel via using the melee attack on an enemy)
  
• Tutorial level, the soldier near the watermill can become unscripted (loses the animation, cannot be killed, the player cannot leave the possession) - https://clips.twitch.tv/PrettyYummyPastaStinkyCheese-lJWvZntYN6R5_v0s

Stability bugs:

• During the loading of the second level (village), the game has crashed multiple times with the error message "Out of memory" without VSync and FPS limit / with VSync and 120 FPS limit (error log: https://www.dropbox.com/scl/fi/l9lqpuwt444s8pglx8lnz/ArtificerTwo-backup-2024.06.12-11.59.13.log?rlkey=03oi6k4jchkdfjl2moxhjmsx2 ) or simply rebooted the PC after setting the FPS limit to 90 (error log: https://www.dropbox.com/scl/fi/45b2fqi0hjegm0mis2wxu/ArtificerTwo-backup-2024.06.12-12.00.12.log?rlkey=6rtk7129k3b3gfh810odm0wzr ).

[Jorgito182]

My game also crashed when loading second level with Vsync off and FPS limiter off. Also crashed once on initial loadup.

[Whisky]

I have a bug where the combat/spotted music keeps playing even after reloading a previous save where I haven't been spotted. Returning to main menu and reloading doesn't fix it either, only closing the game completely and reloading fixes it.

This didn't happen at all during my first session where I played though the first level and about 1/4 of the second level, however now during my second session it happens repeatedly every single time I'm spotted and reload.

[El Soul Fighter]

I had a soldier having a pathfinding issue : in the last part of the first level, in the courtyard, i used Isa's switch skill on one of the three soldiers walking around. i teleported him right up the ladder. And it happened there was a corpse on the other side of the wooden fence. he saw it, but since there was a corner of wooden fence, he froze right there
Sorry i just don't know how to post a screen

[eduardocecconi]

I had some minor issues already commented above, such as viewcones stucked with dead bodies and a kind of a enemie's 'levitation' when under alert (instead of walk, sometimes one enemie levitate to another spot).

The main issue was with the quicksave. Most of the times it says that quicksaves aren't available. Maybe is related to the amount of saves alowed in the demo (I tried erasing last saves and it started to work, but soon after the quicksaves were restricted again).

[Artificer Jan | Lead Designer]

Originally posted by eduardocecconi:

The main issue was with the quicksave. Most of the times it says that quicksaves aren't available. Maybe is related to the amount of saves alowed in the demo (I tried erasing last saves and it started to work, but soon after the quicksaves were restricted again).

Did you play on hard difficulty? The number of saves you are allowed to use per level is currently limited to 10 on hard difficulty.

The feature is a work in progress and we kinda included it in the demo by accident. Thus the missing feedback / explanations.

[dReadbearDapirAte]

can't boot the game. The application begins, shows the credit monikers, then goes to black screen. task manager says process is not responding. Workarounds?

[||]

After quicksaving and exiting game, then starting up the game on followind day and loading it up from quicksave the mission objectives got reset.
To be more specific, I was in the 2nd half of first mission - in the castle - when I quicksaved and exited the game. Upon starting up the game again and loading the savefile the camera was panned to near where bottom cable car station is. The objective changed to "kill cable car guards". This also means that since the objective reset, I can't continue with the savegame as interacting with table in the library does nothing.

[Artificer Jan | Lead Designer]

Originally posted by dReadbearDapirAte:

can't boot the game. The application begins, shows the credit monikers, then goes to black screen. task manager says process is not responding. Workarounds?

The game currently just has a very slow launch and especially on older HDDs you may see the black screen for a very long time, in some cases even ~5 minutes. Don't get misled by the "not responding" label in the task manager - the application is just busy, not frozen.

Past that point the game should behave perfectly normally. Level launches may still take up to two minutes but quick loads are very quick and you should get an enjoyable experience once you're on a level.

We are of course very unhappy with this extremely long launch and looking into ways to speed it up drastically.

Originally posted by ||:

After quicksaving and exiting game, then starting up the game on followind day and loading it up from quicksave the mission objectives got reset.

Damn, that's bad. Thanks for reporting, we'll look into this.

[fuegerstef]

Originally posted by Brandling:

Gameplay bugs:
[...]

• (Was able to reproduce) Tutorial level, the ladder near the watermill lifts the player into the air, which renders the player character immovable - https://clips.twitch.tv/SuperEnergeticLettuceJebaited-IKeI5i13UkFNel0K (the only way to bypass the ladder is to travel via using the melee attack on an enemy)

The ladder on the back of a house in Mission two had one of my characters climb into the air and stay there once. I couln't reproduce and it onlyhappened once (of about 12 to 15 times climbing the ladder).

But better check all ladders again before release.


Sometime the Soldiers in groups of three that wander around glitched out for me and didn't move at all and later had a strange behaviour after I tried to lure one of the members of group away. They all were suddenly alerted and searched around.

Happened with several groups in both Mission 1 and 2.

[Jolimaku]

Saving the game with highlights enabled, and then reloading the game turns them off visually, but the game still thinks they are enabled, so you have to hit the button once to "turn them off again", and then a second time to get them working properly.

I also got the game to think I permanently had control held down after loading a save, until I pressed and released the control button again. Not sure what triggered it, maybe I held it down while saving.

[Jtn7]

The game is starting in D3D12 and Most PC's cannot run this yet. Or OS cant depending.

Change it starts in d3d11 and or lets the player choose at start up !


""The UE-ArtificerTwo Game has crashed and will close

Fatal error: [File:E:\UE_5.3\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 903]
D3D12RHI::FCopyCommandList->Close() failed
at E:\UE_5.3\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:284
with error E_INVALIDARG""


----------------
My PC runs D3D11 and below. It normally does NOT Run DX12.
----------------

FIX Solution:
Past this into Launcher argument to play:
Home> Game ( Right click it ) > Properties > General: Launcher Option ( paste ):

-force-d3d11, -d3d11