Vaccuum/Roomba Bag Glitch

[br0dy]

Anyone else unable to progress past the puzzle where you fill the vacuum bag/roomba with those red balls? Multiple controllers after calibration, and keyboard + mouse and unable to aim high enough to get the red balls into the bag.

[OhioYJ]

Yes I'm having the same issue. I also tried multiple controllers / input methods.

Here is a screenshot showing as high as I can aim.[www.cdmfabrication.com]

IGN's website clearly shows an image with their aim in the middle of the bag. So what are we doing wrong?

[OhioYJ]

TLDR, switch the characters around. May and Cody are not the same.

I wanted to make sure I came back to this, as I even opened up a bug report with EA about this, as I was ready to refund this game over this, as it's game breaking. As it turns out, Cody just can't aim to this part. You must be May to aim the vacuum high enough. The bad part is there is no checkpoint really, that you can just reload, so you pretty much have to replay most of this level, and make sure you end up with May on that side of the level to aim the beads.

[br0dy]

Thanks for following up. EA support was useless.

[OhioYJ]

Originally posted by br0dy:

Thanks for following up. EA support was useless.

Holy cow, they were beyond useless. I also tried contacting them.

• If you go to EA to open a bug report and go through the form and answer that you purchased it on Steam, you can't open a bug report OR contact them at all, it directs you to their user forums. So you must just say you bought it for PC.
  
• The first email I got was a canned response, telling me to uninstall origin, reinstall it, stop background processes, run ccleaner, and even flush my DNS cache. I might add I use Linux for everything except gaming, I only boot Windows 11 for gaming, this is a new build, and a clean install. The OS is not a the problem.
  
• I email again after I find the solution, and explain (nicely / politely) its really a bug, the solution, and it's reproducible. I get another canned response telling me they are sorry I am missing content and asking me to verify my email that I purchased the game with? (I am emailing and logged into my EA account)
  
• EA being typical EA. They don't care, and it's sad this game won't be fixed. We'll be forced to work around these issues. I'm guessing it's just by sheer luck many players end up in the right places. Otherwise I'm guessing there would be more outcry about these things.

[br0dy]

I included screenshots and the whole gamut. They told me they "can't help me with puzzles" and to check guides online. As if I was some Luddite that couldn't figure out how to finish the puzzle and wanted help with a game.

Between this bug, and the bug where I completely lost my savegame for no reason, this game kind of pisses me off. Which is sad because the game itself is just a masterpiece. Glad you figured it out and hopefully this thread brings more awareness to this bug.

[QR]

After switching characters, players, and controllers in every possible combination with no success, I *finally* figured out what was going on. Looks like someone at the studio forgot to make sure their units canceled out, because the problem is actually the *frame rate*. I was playing at 144Hz and couldn't aim high enough, but it worked just fine after temporarily setting the cap to 30 FPS.

[SuperDean]

Originally posted by OhioYJ:

TLDR, switch the characters around. May and Cody are not the same.

I wanted to make sure I came back to this, as I even opened up a bug report with EA about this, as I was ready to refund this game over this, as it's game breaking. As it turns out, Cody just can't aim to this part. You must be May to aim the vacuum high enough. The bad part is there is no checkpoint really, that you can just reload, so you pretty much have to replay most of this level, and make sure you end up with May on that side of the level to aim the beads.

thats not right i watch ALOT of different lets plays of this game and cody can aim that high as shown in many videos

[OhioYJ]

Originally posted by SuperDean:

Originally posted by OhioYJ:

TLDR, switch the characters around. May and Cody are not the same.

I wanted to make sure I came back to this, as I even opened up a bug report with EA about this, as I was ready to refund this game over this, as it's game breaking. As it turns out, Cody just can't aim to this part. You must be May to aim the vacuum high enough. The bad part is there is no checkpoint really, that you can just reload, so you pretty much have to replay most of this level, and make sure you end up with May on that side of the level to aim the beads.

thats not right i watch ALOT of different lets plays of this game and cody can aim that high as shown in many videos

I agree with you it's shown in many videos. However in my play through, and many others, something happens and it seems game breaking. Cody will not aim high enough. Both my wife and I tried. We tried various controllers, we tried restarting the level, we tried keyboard / mouse instead, nothing fixed it. Swapping the characters around however, worked first try. Googling this same issue, I came across many others stuck on the same problem (you'll notice I didn't start this thread). I posted the same solution in an EA thread, and another user confirmed it worked for them. No idea why.

[星河]

Originally posted by OhioYJ:

Originally posted by SuperDean:

thats not right i watch ALOT of different lets plays of this game and cody can aim that high as shown in many videos

I agree with you it's shown in many videos. However in my play through, and many others, something happens and it seems game breaking. Cody will not aim high enough. Both my wife and I tried. We tried various controllers, we tried restarting the level, we tried keyboard / mouse instead, nothing fixed it. Swapping the characters around however, worked first try. Googling this same issue, I came across many others stuck on the same problem (you'll notice I didn't start this thread). I posted the same solution in an EA thread, and another user confirmed it worked for them. No idea why.

Thank you so much! We’ve been stuck on this for awhile, and this is the solution we need! You are our hero!!!

[Caal]

I switched FPS from 120 to 60 and could aim higher but I have to admit I struggled with it for a while.

[Comrade Doggo]

Originally posted by Q:

After switching characters, players, and controllers in every possible combination with no success, I *finally* figured out what was going on. Looks like someone at the studio forgot to make sure their units canceled out, because the problem is actually the *frame rate*. I was playing at 144Hz and couldn't aim high enough, but it worked just fine after temporarily setting the cap to 30 FPS.

THANK YOU !!!
Temporarily going from 144Hz to 30Hz fixed it.

[wiwu]

you can also just slide jump over there if u want

[br0dy]

♥♥♥♥♥♥♥♥ game still has the bug over a year later... gg

[cq精神小伙]

Originally posted by Q:

After switching characters, players, and controllers in every possible combination with no success, I *finally* figured out what was going on. Looks like someone at the studio forgot to make sure their units canceled out, because the problem is actually the *frame rate*. I was playing at 144Hz and couldn't aim high enough, but it worked just fine after temporarily setting the cap to 30 FPS.

Thanks!

[Simdao]

I have the same issue with 4K 144Hz …. and it is unbelievable could fix it use lower frame rate … I temporary set to 30 FPS and problem solve. Thanks for info share.