Bug Report

[marcelbigodon]

Hello guys,

I would like to ask you all to report in this forum about potential issues/bugs you may experience with our game.

Our team will be actively monitoring this forum to help you solve them all, and may include fixes in future patches.

I also would like to ask you all to write exclusively in English here.

[Nakahito]

Hi, i experienced a bug where at the start of the game, after entering the first door, you can't use any doors anymore, not even the first one (to go back). I had to restart the game 2 or 3 times to go through. After the second door (the one that goes to the ice zone) this doesn't happen anymore. I think i can replicate the bug intentionally, but gotta test it a few times to be sure.

[Kamm]

Helllo, sadly I get a white screen. I see the initial loading screen, then the menu, but when I click on "continue" all I see is a whithe screen, regardless what resolution or setting I choose. Specs are:
CPU: Intel i7-8700k with overclocking up to 5 GhZ/Core
GPU: GeForce RTX™ 4090 GAMING OC 24G
16 GB RAM
Windows 10 Pro 64-bit

Please help!

[marcelbigodon]

Hi Nakahito and Kamm.

Thank you very much for your report about this matter.

May I ask how much game time do you guys had before this kind of bug?

Was on the first playthrough?

We're looking into it and try to make an update as fasta as possible.

Thank you very much.

Cheers.

[Kamm]

For me it was on the first playthrough - I havn't seen a bit of the gameplay yet.

[Kamm]

I've found a solution: It's Nvidia FastSync causing the white screen!
When I turn it off, the game starts without problems.

I've recently had the same issue with CONVERGENGE: A League of Legend Story (which curiously runs on a different engine). In that case, it was only the videos which doesn't work with FastSync - don't know if it's the case here either.

However, turning FastSync off solves it. Of course I would be more happy, when the game would run with FastSync on, as it's a very nice and useful feature! :)

[marcelbigodon]

Hi Kamm, good to know that you've found the issue.

And thank you very much for letting us knowing about this. I'm sure it will help other players as well.

Cheers.

[Mr. Plop]

I just bought this game and so far the atmosphere and game play are great!

However, the experience on the Steam Deck is poor. There is a lot of slow down in various areas. Looks like it's due to the game loading something, because it doesn't always happen when there are enemies on the screen. Some hallways or shafts are completely unplayable.

I've used the proton experimental and proton ge for the profile, both with similar results. I've played around with the graphics display at lower and higher settings as well as the Vsync. All have the same problem although the lower graphics seem to work slightly better. Also tried on a monitor and it was even worse than the native Steam Deck screen.

Would love to see this get fixed as the game gets closer to release because so far I am really liking the game! Thanks!