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The actual game balancing of course needs more work and it seems like they are still tweaking the map to see what they like. Overall fun game with potential, but needs more time to develop it's identity and hopefully when launch comes it'll be a solid game and hopefully retains a healthy player-base. I'll most likely continue playing it casually throughout the "beta" lifespan even if it can be frustrating in it's current state.
Yes, for sure, most models, especially the Hero Labs ones, are just rough sketches of the final models. I also agree about the style; it is a bit all over the place. However, I don't have an issue with that. It is crap matchmaking that creates so much frustration. I am certain that the game loses playerbase not because they don't like the style but because they get frustrated with matchmaking.
I actually like the game a lot: that's why I sat through ~4 hours straight of unfair matchmaking and kept trying. But if this isn't fixed when the game releases then its as good as dead. Nobody wants to sit for 40 minute games where matchmaking determines whether they win or lose before the game starts.
Yes, I like the game too! I also went throught the same ♥♥♥♥ like you did just because I like it so much.
The ♥♥♥♥♥♥ matchmaking issue could be resolved though. I think one solution could be to give the "respawn cooldown" to feeders. That is, if a player dies too often without getting anything in return, this player must get a longer and longer respawn time. Also, the team must have an ability to vote kick a player with very high negative impact (like 10 death, no kills, no assists, no objectives).
I noticed that when the teammates who drug the team down abandon or DC the chances of winning actually go up. Sometimes, we are able to comeback as 5 or even 4.
DL is a team game. Therefore, a team should have a say or a choice how and who gets top play in the match. Right now, we are powerless, we get matched with randoms and we never know if we get matched with a human or mindless feeding bot.
Also, in the game, when a player gets kills, there is a voice that usually praises the hero. I think the opposite should also be implemented. A voice should call out people who feed or have really sloppy careless play.
Player retention I feel is a mixture of a lot of issues with the game in it's current state. Hero and item balance still needs work (obviously nothing will be perfectly balanced), matchmaking is indeed horrible, overall polish of the game (bugs, inconsistent skills, animations getting stuck, etc.) and I think lack of progression of any kind doesn't help either; personally I don't care, but I know for a lot of people if there's nothing to work towards then they won't stick around.