Support & Bug Fixes

[omnisyncd]

Hey everyone,

Welcome to the launch of No More Heroes 2: Desperate Struggle on PC!

I wanted to make a central bug thread so you guys know what we're working on and what information we need when you email us about any bugs you encounter. I'll be trying to scour the threads for new issues, but if something's not up here already please post it in this thread so it'll be easy for me to find.

Useful debug information:

• DxDiag output
  
• Steps to reproduce the issue
  
• Screenshot of in-game settings
  
• Crash dump files
  Often located here %LOCALAPPDATA%\CrashDumps
  It would be from nmh2.exe

Please email [e-mail] with these details if you are experiencing issues with the game.

Here are some tips to make sure you're getting the best performance out of your PC!

• Make sure your graphics card is being fully utilized:
  
  • Stay updated with relevant drivers from your card manufacturer's website
    
  • Make sure you are using your main graphics card. Different graphics card manufacturers will have guides on how to always use your dedicated card.
• Add No More Heroes 2: Desperate Struggle to the exceptions of any antivirus program:
  
  • nmh2.exe is the executable file you need to add.
• Turn off any power saving mode your computer might be using:
  
  • Go to Control Panel\Hardware and Sound\Power Options
    
  • Balanced or High Performance profiles should be chosen. Any Power Saving mode will lower game performance.
• Make sure your PC has the latest Windows Update installed.

Check out the latest update here:
https://store.steampowered.com/news/app/1420300/view/2967293244992070508

If you want to talk shop about how to reach the top spot in the UAA, feel free to check out the XSEED Games Discord channel. We hang around there too, sometimes: http://discord.gg/xseedgames

[Csélan]

Testing both games I was unable to start playing despite my controller(s) being hooked up and registered. I wasnt sure if it was just something on my end but I thought it was maybe something to note.

[maxwallach1]

how do you choose resolution?

[RetroDice]

I've tried playing this and my controller isn't being picked up at all, would this happen to be due to the fact that the game doesn't support Steams Controller inputs?

[GiladN]

Please add Gyro support for Dualshock 4 and all supported controllers.

[Bang1912]

My controller is plugged in, but the game doesn't read any inputs, so I can't even start playing. I use a PS4-controller, and it works fine with my other games. Please fix this.

[RetroDice]

Please add support for steam input if possible

[The Great & Mighty Mr. Perez]

The retro side jobs seem to have some sort of scaling issue. I'm playing at 1440p and there is a noticeable line on the top and side of the screen when I play them.

Here's an example: https://cdn.discordapp.com/attachments/644316918551150634/852251358068342865/nmh2scanline.png

[omnisyncd]

Please check the Steam controller options:
Steam -> Settings -> Controller -> General Controller Settings

If folks were able to check Steam controller options and are still unable to use their controller of choice, please email [e-mail] with your DxDiag and controller model. Anything else you can provide would be great as well!

[Magnus Opium]

I get an error when trying to launch the game? It tells me that the "Procedure entry point SetThreadDescription could not be located in the dynamic link library" followed by the drive and download location.

[Digao]

WTF, my PS4 Dualshock isn't working. I can't even start the game. Any solution for this?

[LoboRundas]

Prices for the gym trainings don't show up, they work and the money gets discounted correctly, but they don't appear at all, it shows up the training name and no money value

[GiladN]

Some of the actions have audio crackling, especially all sorts of attacks. I tried changing my windows audio from 192000hz 24 bit to 44100/48000hz in both 16 and 24 bit, but it didn't help. Also happens in NMH1. Controller actually works fine for me, but please consider adding Gyro support for supported controllers.

[JollyRose]

My PS4-controller is plugged in, but the game doesn't read any inputs, so I can't even start playing. I use a PS4-controller, and it works fine with all my other games. Please fix this.

[joskebinho]

Originally posted by GiladN:

Some of the actions have audio crackling, especially all sorts of attacks. I tried changing my windows audio from 192000hz 24 bit to 44100/48000hz in both 16 and 24 bit, but it didn't help. Also happens in NMH1. Controller actually works fine for me, but please consider adding Gyro support for supported controllers.

Same issue, for now is unplayable I dont wanna risk damage my speakers.

[ZurceZx]

If it hasn't been said, this games gets uneven frames with G-Sync/Freesync enable,

If disable i get constant 60fps, if i enable it, i hover between 48 to 55 all the time with some occasional 60 and some 45 drops. I'm new to pc gaming so i'm not sure if there's a way to disable gsync for an specific game on NVIDIA settings but yeah , disable it for the whole OS if you're seeing this issues