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Thank you for your message and we are sorry that the problem happened
Regarding this, we have to ask you several questions:
1. Can we have your saves?
2. Where were you and what were you doing when the problem occurred.
We need the maximum of details so that our team can help you as soon as possible.
Thank you so much! :)
https://www.mediafire. com /folder/jez0vzybcpaes/Souldiers
When this occurred i was in the beginning the mission where i go to the sewers, after Melian disappear, after that i saved the game and the i close the game, steam start to do the save cloud i wait and then close the steam that what happened the in the 7 of january when i tried to enter the game again my file was corrupted showing all my saves in 100% level 0 and i could do nothing.
Got it. We will transfer the problem to studio and get back to you as soon as possible. Thanks a lot.
I restarted again but don't want to continue. Since It could happen again. And I have to way to recover it.
Hello Phinx.
I am sorry that the problem happened to you. Can you share the same information with us so that we can help you to fix it as soon as possible?
1. Your saves
2. Where were you and what were you doing when the problem occurred?
Thank you so much! :)
Hey Yoruo. How are you? We are trying our best to fix the problem. However, we find that you lack an important file "Profile_1_save" . We try to reproduce the issue but no profile is loaded because there is no profile to load, so the save slots are empty.
Would you please try to find that file? Please tell us if you couldn't find anything! Thank you so much.