help why i export my effect it empty its not apply

[ku2lu]

some time i expoty but my video is all green

[Movavi]

Originally posted by I'm a Devilman, too:

some time i expoty but my video is all green

Hello!

Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will help you resolve this issue.

Best regards,
Movavi team.

[ku2lu]

https://www.movavi.com/
? so next what i should to do?

[ku2lu]

Submit a ticket?

[ku2lu]

Dear Movavi Customer,



Thank you for taking the time to contact us! Your request has been sent.



We are currently experiencing an increase in number of requests due to the pandemic situation.

While we still try to reply as soon as possible, our response time can be way longer than usual.




You can also contact us via live chat (Mon - Fri: 1 PM - 5 PM GMT / 5 AM - 9 AM PST).

Otherwise please feel free to check the possible solutions below.




We are really sorry for any current inconvenience and wish you a happy and safe day.



Please check the articles of our Movavi Knowledge Base and these FAQ links. It’s possible a solution to your problem already exists on our website. Also, there are plenty useful links in Movavi Support Center.



Lost your Activation Key?

Lost your installation file?

Updates solve most of the possible problems. To install the latest update for your software, click here.

Problem activating the program?

Problem editing videos?



There’s a good chance you’ll find the solution for your problem before we get back to you. But if you don’t have the time, or you can’t resolve your issue, you will hear back from us very soon. Then we’ll do our best to guide you to a solution and show you how to avoid future problems.



Here is your ticket info if you need it. If you need to contact us again about this issue, please keep the ticket ID in the subject line so we can ensure we have all your information in one place.



Ticket ID: 2------



Warmest wishes,

The Movavi Team

[Movavi]

Originally posted by I'm a Devilman, too:

Dear Movavi Customer,



Thank you for taking the time to contact us! Your request has been sent.



We are currently experiencing an increase in number of requests due to the pandemic situation.

While we still try to reply as soon as possible, our response time can be way longer than usual.




You can also contact us via live chat (Mon - Fri: 1 PM - 5 PM GMT / 5 AM - 9 AM PST).

Otherwise please feel free to check the possible solutions below.




We are really sorry for any current inconvenience and wish you a happy and safe day.



Please check the articles of our Movavi Knowledge Base and these FAQ links. It’s possible a solution to your problem already exists on our website. Also, there are plenty useful links in Movavi Support Center.



Lost your Activation Key?

Lost your installation file?

Updates solve most of the possible problems. To install the latest update for your software, click here.

Problem activating the program?

Problem editing videos?



There’s a good chance you’ll find the solution for your problem before we get back to you. But if you don’t have the time, or you can’t resolve your issue, you will hear back from us very soon. Then we’ll do our best to guide you to a solution and show you how to avoid future problems.



Here is your ticket info if you need it. If you need to contact us again about this issue, please keep the ticket ID in the subject line so we can ensure we have all your information in one place.



Ticket ID: 2------



Warmest wishes,

The Movavi Team

Hello! Please indicate the ticket ID issued to you by our support team so that we can find your request and resolve your problem as soon as possible.

[Thorfinn]

Hey every time I try to open the app it acts like its going to and then nothing... Someone please help me

[Movavi]

Originally posted by chiron26:

Hey every time I try to open the app it acts like its going to and then nothing... Someone please help me

Hello!

We apologize for any inconvenience. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will help you resolve this issue.

Best regards,
Movavi team.