OpenGL 2.0 Error

[tatertot18]

Getting an error when I try to run. I'm on an MSi laptop with a 2070 for video card, all drivers are updated.

Pic 1 [ibb.co]
Pic 2 [ibb.co]

[cliffski]

Whoah thats crazy unusual. Have you checked there are not updated drivers for your video card? almost any video card should have opengl drivers these days...

[tatertot18]

I just updated them based on encountering this error yesterday. It is shocking especially since I can run large open world games as well as many of your others like Big Pharma, Democracy 3, and Production Line.

Pic 3 [ibb.co]

[cliffski]

Our previous games used directx, but for boring complex reasons Democracy uses opengl. I will see if I can find out why this is happening...

[cliffski]

Could you post the contents of this file:
\my documents\my games\democracy 4 \debug\debug.txt
Cheers

[cliffski]

This should help:
https://steamcommunity.com/app/1410710/discussions/2/3053986162863145630/

[tatertot18]

[1:42:50:430]- ----DEBUG FILE----
[1:42:50:430]- Windows 7 detected
[1:42:50:430]- Game version: 1.31
[1:42:50:430]- setlocale was a success. Current locale is [C] should be C
[1:42:50:430]- Loading app options
[1:42:50:430]- app options loaded
[1:42:50:430]-
GetLogicalProcessorInformation results:

[1:42:50:430]- Number of NUMA nodes: 1

[1:42:50:430]- Number of physical processor packages: 1

[1:42:50:430]- Number of processor cores: 6

[1:42:50:430]- Number of logical processors: 12

[1:42:50:430]- Number of processor L1/L2/L3 caches: 12/6/1

[1:42:50:430]- Setting Color palette
[1:42:50:430]- Updating BG shader
[1:42:50:430]- BG shader updated
[1:42:50:430]- Saving options
[1:42:50:430]- Options saved
[1:42:50:431]- Color palette set
[1:42:50:431]- Saving options
[1:42:50:431]- Options saved
[1:42:50:431]- Failed to open file: C:\Users\mathe\Documents/My Games/democracy4/mod_status.ini : 2
[1:42:50:431]- GBufferedFile failed to open file [C:\Users\mathe\Documents/My Games/democracy4/mod_status.ini]
[1:42:50:708]- Setting Color palette
[1:42:50:709]- Updating BG shader
[1:42:50:709]- BG shader updated
[1:42:50:709]- Saving options
[1:42:50:709]- Options saved
[1:42:50:709]- Color palette set
[1:42:50:710]- Desktop resolution is 1920 x 1080
[1:42:50:711]- Loaded Config: 1920x1080@0 [windowed]
[1:42:50:711]- GEngine::Init Engine mode: 1920x1080
[1:42:50:712]- GEngine::Desktop mode: 1920x1080
[1:42:50:712]- Matching desktop res
[1:42:50:712]- Calling SDL_CreateWindow: 1920x1080@0 [fullscreen]
[1:42:52:177]- Initialising 3D Engine
[1:42:52:190]- OpenGL Vendor : Microsoft Corporation
[1:42:52:190]- OpenGL Renderer: GDI Generic
[1:42:52:190]- OpenGL Version : 1.1.0

[tatertot18]

I can see it shows OpenGl Version 1.1.0, which is odd. I'm running the newest version of my display drivers as of today.

[cliffski]

Yes exactly, this is almost certainly using the wrong card. Have you checked that link and tried to force it?
drawdebug.txt should explicitly state the card

[visde]

i have the same problem but i can't solve it by setting my video card in nvidia settings

[cliffski]

Is this situation the same for you? in that you have 2 video cards? What does the game say it is doing in the debug file?
example:

[11:37:57:377]- SDL_GetNumVideoDisplays returned 1

[visde]

yes I have a laptop with integrated intel card and a g-force 970. I have already tried to follow the advice of the link and it doesn't work anyway, I send the debug

[15:31:29:252]- ----DEBUG FILE----
[15:31:29:252]- Windows 7 or later detected
[15:31:29:253]- Game version: 1.51
[15:31:29:253]- setlocale was a success. Current locale is [C] should be C
[15:31:29:253]- Loading app options
[15:31:29:257]- app options loaded
[15:31:29:257]-
GetLogicalProcessorInformation results:
[15:31:29:257]- Number of NUMA nodes: 1
[15:31:29:257]- Number of physical processor packages: 1
[15:31:29:257]- Number of processor cores: 4
[15:31:29:257]- Number of logical processors: 8
[15:31:29:257]- Number of processor L1/L2/L3 caches: 8/4/1
[15:31:29:257]- Setting Color palette
[15:31:29:257]- Updating BG shader
[15:31:29:257]- BG shader updated
[15:31:29:257]- Saving options
[15:31:29:257]- Options saved
[15:31:29:257]- Color palette set
[15:31:29:257]- Saving options
[15:31:29:258]- Options saved
[15:31:29:265]- Desktop resolution is 1920 x 1080
[15:31:29:265]- Loaded Config: 1920x1080@0 scale1.00 [windowed]
[15:31:29:266]- Failed to open file: data/dlc.txt : 2
[15:31:29:266]- GBufferedFile failed to open file [data/dlc.txt]
[15:31:29:266]- Failed to open file: C:\Users\visde\OneDrive\Documenti/My Games/democracy4/mod_status.ini : 2
[15:31:29:266]- GBufferedFile failed to open file [C:\Users\visde\OneDrive\Documenti/My Games/democracy4/mod_status.ini]
[15:31:32:538]- Setting Color palette
[15:31:32:538]- Updating BG shader
[15:31:32:538]- BG shader updated
[15:31:32:538]- Saving options
[15:31:32:539]- Options saved
[15:31:32:539]- Color palette set
[15:31:32:540]- GEngine::Init Engine mode: 1920x1080
[15:31:32:540]- SDL_GetNumVideoDisplays returned 1
[15:31:32:540]- GEngine::Desktop mode: 1920x1080
[15:31:32:540]- Matching desktop res
[15:31:32:540]- Calling SDL_CreateWindow: 1920x1080@0 [fullscreen]
[15:31:32:611]- Initialising 3D Engine
[15:31:32:612]- OpenGL Vendor : Microsoft Corporation
[15:31:32:612]- OpenGL Renderer: GDI Generic
[15:31:32:612]- OpenGL Version : 1.1.0

[cliffski]

Surely there is a way on this laptop to tell the intel card to switch off and use the proper one for specific apps? does the selection option linked above not exist for you? or does setting it seem to work, but make no difference?
Maybe intel has a control panel too?

[visde]

there is no dedicated intel panel, I tried all the ways I know, went to the component control panel and first disabled the intel card, it didn't work. later i uninstalled the intel card. it still doesn't work, same result

[tatertot18]

I was never able to resolve this either and had to request a refund at the time. I loved Democracy 3 and was sad that this happened.