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Компьютеры вашего соседа и настройки Интернета другие, поэтому и их впечатления будут другими.
Попробуйте также удалить кеш вашей игры, чтобы убедиться, что на вашем компьютере нет проблемных файлов из-за того, что вы находитесь в одном лобби с читерами.
Кроме того, как вы упомянули, в любом случае лучше в приватном вестибюле.
Hi, I'm not a "Red Dead Online expert" but your infinite loading issue is related to the game trying to connect/sync to other cheaters, before you enter the lobby.
Your neighbor's computers and internet setup are different, so their experience an be different.
Try to delete your game's cache as well to make sure your computer isn't running with problematic files from being in the same lobby with cheaters.
Besides, like you've mentioned, it's better in a private lobby anyway.
Delete cache:
C:\Users\Your PC's Name\Documents\Rockstar Games\Red Dead Redemption 2\Settings
You can safely delete all files except "system.xml" (that's your video settings).