If Your Game Freezes or Crashes at Startup

[Exhibyte]

FIX #2
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Every once in awhile your game may crash and corrupt your dinosaur save files. This can cause the game to freeze up and not load after the early access message.

I know its not an ideal solution but you can try to delete (or at least move them to a new location to see if this will fix the issue) your dinosaur save file data. If this fixes it though these files are pretty much recycle bin bound.

Ok so what you want to do is go to the following folder on your windows drive:
C:/Users/Username/AppData/LocalLow/Exhibyte/IslesOfPangaea

When you get to that folder you're going to want to delete all IOP2 files and they all have names like "savedatadino_2022_4_13_3_9_26_257"

Be sure you don't delete your hoard and nest inventory data files though.

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If this doesn't work I'm sorry but I don't think your system is compatible with my game at this time.

[VerO]

The game freezes for me right when I press something while the early acces message is there. If the menu apears it will freeze.

I dont get why my pc shouldn't be compatible tho.

this is my PC info:
- Intel(R) Core(TM) i5-10600KF CPU @ 4.10GHz 4.10 GHz
- 32GB RAM
- RTX 3060
- Windows 10

[Exhibyte]

I'm not entirely sure why it freezes sometimes, this solution only helps sometimes. Did this solution help?

[Exhibyte]

I wonder if its something to do with the graphics card.

[SHAPESHIFTERS]

I'm also having the same issue as VerO.
The game freezes when I press something

My PC config :
- RTX 2080 Ti
- 32 GB RAM
- Intel i9-9900K
- Windows 10

I tried the solution with 0,1 and 2, but appart from changing the game volume level it did nothing to fix it :/

If I press Enter to open the chat box, I can click on the menu and change the game options, but as soon as I try to play Singleplayer, the game freezes again, but the music is still playing so I don't really know what's freezing

[Exhibyte]

Sorry to hear that you're having the same issue. That's really weird behavior from the game. Its going to be very hard to track down when it never does that for me during play or testing.

[Exhibyte]

Check out the following Steam discussion I found on the internet. Page 3 from a user named NoFear, mentions a corrupt DirectX file. Maybe try what they suggest with the "sfc /scannow" command and stuff.

https://steamcommunity.com/discussions/forum/7/2254560552302022403/

[Exhibyte]

Its a longshot but I'm trying something that might help solve the issue. I'm using something called Vegetation Studio Pro to render all of the game's vegetation, it requires something called the "Collections" package to be included with the project and I found it was missing (for how long I don't know). So I'm installing that. I'm also installing a couple of extra Windows SDK packages from Visual Studio and I'm going to rebuild the project and test it to see if it works for me and then if it does I'll release an update and hopefully it fixes the issue.
When the update comes out you'll notice a different and more vibrant sky and weather effects being used but it reduces the game FPS a little, which I'm working on improving but there's no ETA yet for that.

[Exhibyte]

I just released an update where I'm attempting to fix this issue. Please let me know if it does or doesn't work so I can continue to look into the issue if needed.

[SHAPESHIFTERS]

The update did not fix the issue I'm afraid :/

[SHAPESHIFTERS]

The game was working fine on previous versions of the game (I don't remember which but it was several months ago). And I wanted to check the how the devellopement of the game was going so far, but this time the game just freezes ^^

[SHAPESHIFTERS]

I tried to play the game on my laptop, and I have the exact same issue

Laptop specs :
GTX 1060
16 GB RAM
i5-8300H
Windows 10

[Exhibyte]

Wow, that's not good. Makes me wonder how many people are even able to play the game now.

[Khainin]

Same thing happens to me. It might have something to do with the early access message perhaps? I don't recall when that particular message showed up, but I played fine a couple months ago and don't remember that at all.

Right when the menu loads in from that early access message is when it does it. Like if you click to continue, it freezes where ever the timer leaves off. If you let it count all the way down from 30, the menu will appear on the left, but the early access message will still be there, frozen at 1 second.

Maybe you can do a test branch without that early access message?

[Exhibyte]

Its freezing on the map loading stage is what's happening.
Try deleting your dinosaur save files and see if that fixes it.

FIX #2
----------
Every once in awhile your game may crash and corrupt your dinosaur save files. This can cause the game to freeze up and not load after the early access message.

I know its not an ideal solution but you can try to delete (or at least move them to a new location to see if this will fix the issue) your dinosaur save file data. If this fixes it though these files are pretty much recycle bin bound.

Ok so what you want to do is go to the following folder on your windows drive:
C:/Users/Username/AppData/LocalLow/Exhibyte/IslesOfPangaea

When you get to that folder you're going to want to delete all IOP2 files and they all have names like "savedatadino_2022_4_13_3_9_26_257"

Be sure you don't delete your hoard and nest inventory data files though.

[TimberWolf024]

Thank you! This helped a lot, I read your most recent updates and you've guys have come a long way I've been itching to try it but I couldn't because if this issue.