how do i get my premium free soundpools after purchase?

[†U2EZ† SNIPEMONKEY]

i load in and theres nothing that says where i can use the free soundpool claim from the premium edition. can someone help with this?

[Renshaw]

Hello, I also need help with this.

Just purchased the Music Maker 2021 Premium Steam Edition and I have no idea how to get those new soundpools? Please don't tell me it's the four soundpools that free users can also get, because then I just wasted a lot of money for nothing

[†U2EZ† SNIPEMONKEY]

Originally posted by Renshaw:

Hello, I also need help with this.

Just purchased the Music Maker 2021 Premium Steam Edition and I have no idea how to get those new soundpools? Please don't tell me it's the four soundpools that free users can also get, because then I just wasted a lot of money for nothing :winter2019surprisedyul:

Hey man, i ended up refunding the software and purchasing it on the official website. the dont support the steam edition it should be removed from the store. get a refund whilst you can and explain that they are misleading in there promo

[Renshaw]

Originally posted by Monkey™:

Originally posted by Renshaw:

Hello, I also need help with this.

Just purchased the Music Maker 2021 Premium Steam Edition and I have no idea how to get those new soundpools? Please don't tell me it's the four soundpools that free users can also get, because then I just wasted a lot of money for nothing

Hey man, i ended up refunding the software and purchasing it on the official website. the dont support the steam edition it should be removed from the store. get a refund whilst you can and explain that they are misleading in there promo

Thank you. I was having other issues with missing features and the application claiming it was downloading something but it never completed and stayed at 0% I ended up refunding it anyway. It really is broken.

[sproket xjr]

Hello There
How did you get your money back for premium 2021 from steam? Coz for me steam wrote: it is a Magix fault, Magix wrote - its a steam fault.

[Renshaw]

Originally posted by sproket xjr:

Hello There
How did you get your money back for premium 2021 from steam? Coz for me steam wrote: it is a Magix fault, Magix wrote - its a steam fault.

I don't know if something has changed in the last few months, but at the time it just refunded as normal. As long as you haven't used it for longer than 2 hours or request the refund within 14 days of purchase, it should go through.

Otherwise, I have no idea.

[Trondheim]

Normally access to purchased content is availible via the store top right, simply clicking those items purchased should download them. with the non-steam version you can also go on magix website and confirm what you have purchased.

If you have activation/registration codes from Magix then some are used withing the application and some via website so with steam handling purchases then I can see that it would complicate matters even further.