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Easiest way would be to test with a Laptop. First try at your place, then bring it to a friend's, your parents', any place with a known "good" internet connection.
If the game works on the other PC at your place, you have some jank going on with your regular machine. If you can connect at some other place - your home network i scuffed, or your connection through your internet provider.
Best would be to get a system that you haven't set up yourself - in case some application is part of your default "suite" you tend to install - such as "ping improvers" or whatever else might be peddled. It could be something like a software firewall.
Are you using a router/switch?
If so, what happens when you cut out all middleware and hook up your PC with an Ethernet cable straight from the socket? (You are using a wired connection.... right?)
Try to identify the area causing your issue before suspecting a cause and considering a solution.
Sorry it took me so long. To answer your questions, I did go to someone else house and tested your theory but it still didn't work. I'm pretty confident that it isn't any "ping improvers" because I haven't downloaded any such thing.
So now were left to the router/switch... Huh??? What are you talking about? I'm supposed to have a wired connection? So I can't have my laptop (Which is my main device) wireless to play this game??? That's dumb. I don't even have Ethernet!!! What do I do? If I need a wired connection, then how can I connect my laptop to my router? I don't even know what a switch is. Can you tell me? The internet is somehow not helping.
Worst case scenario you can call your ISP and they should help you run a cable to where you need it for free
No worries, I'll try shed some light on your questions before troubleshooting the connection issue.
First of: lots of different people have been reporting connection issues lately. I haven't had the issue - but I won't dismiss this based on "works on my machine". There could outside problems factoring in at this moment.
Second:
If you're using WiFi, you must have an Access Point.
If you have more than 1 single device on your network, you likely have a Switch. "Switches" in networking are devices that let different clients (computers, printers, whatever) communicate on a local network.
Most likely, the thing you've received from your Internet Service Provider is an "ISR" - Integrated Service Router. These things are an "all-in-one" type of device. They connect all your devices (like a switch) and connects this Local Network (like 192.168.1.x) to the internet. They do all sort of nifty things that let many devices connect to the internet over 1 IP address. They also tend to function as an Access Point allowing WiFi connection.
The problem with Wi-Fi:
This part is kinda long, but can be summarized as:
• WiFi is introduces delays by design, it MUST to work practice.
• More devices (phone, TV, fridge, etc) on the network = more ocurrances of lag
• Susceptible to the world around it. Other transmissions can corrupt data.
You can use WiFi to play games online - it's just not recommended. It's simply due to how the technology works.
"Wifi" which is most commonly used as a catch-all term for "wireless connection to a network" is actually a bunch if protocols which regulates how machines talk to each other. These protocols are based on the IEEE 802.11x standards, and it has some necessary limitations and needs some work-arounds to function.
The timestamped (01:37) portion of this video can especially helpful - but I would recommend watching the entire thing!
https://www.youtube.com/watch?v=UgQM0rVDIQE&t=97s
(01:37)
Wireless is generally not recommended for gaming where a stable and reliable connection is desired. It doesn't deliver the same consistency a wired connection will. Wi-Fi is a big convenience, but it just doesn't make the cut for fighting games. A common limitation of Wi-Fi is also that the communication generally works in Half-Duplex mode, meaning devices cannot send and receive data the same time.
A common example of Half-Duplex is the Walkie Talkie.
This is remedied by a technology called MIMO (Multiple Input Multiple Output) - something not available in all routers. Even if present - it's still restricted to communicating with a single device at any one time. More expensive routers have an improved version called MU-MIMO (Multiple User). But to make use of this technology, your connected devices have to support MU-MIMO.
But even with high-end hardware and equipment you'll still be susceptible to inference which wouldn't have affected a wired connection.
This is why even when you have low ping, say 10ms - a series of dropped packets or intermittent lagspike will require the game to roll back frames if the netcode's prediction was incorrect in order to keep the game in sync for both players.
This is why Wi-Fi is not recommended, and why players looking for the best experience are strong advocates of the dreaded "Wi-Fi indicator".
________________________________________________
End of "why WiFi shouldn't be used for gaming".
If your Laptop doesn't have an Ethernet Port - you can purchase an USB-adapter for less than $20 - it's definitely worth it.
If you CANNOT use Ethernet for some other reason (Parents, landlord, cable phobia) - by all means use Wi-FI! It's better than nothing! But be painfully aware that it's subpar, and probably negatively affects your experience more than you realize. In Peer-to-Peer games like Fighting Games - people could very well start avoiding you because the detriments of Wi-Fi are VERY NOTICABLE to people accustomed to stable connections in games with Rollback Netcode.
On to troubleshooting your issue.
Do you have any "Anti-Virus" or "Firewalls" installed? Any VPN clients? Make sure they're all properly configured, and for testings purposes it could be good to temporarily disable them.
As a side note - these things tend to do more harm than good. Most people don't need 3rd party Anti-Virus or Software firewalls. As long as you've got bare minimum tech savvy and smarts (e.g don't install scammers' remote assistance app or download screensaver.exe) the odds of you passively catching malware is minimal.
Despite all the flak - Microsoft has managed to get a lot of things right when it comes to the Window's Defender Firewall and Malicious Programs. Routers also tend to have a firewall, so as long as you temper your port-forwarding and don't enable "DMZ" you'll have that as a first line of defense.
It's great that you were able to test the machine on a different network, but as I recommended it would be good to install the game on a different machine.
You mentioned that the Epic Games client also has connection issues - was this also the case at your friend's house?
If you're familiar with Port forwarding, make sure the following ports are reachable on your PC:
https://help.steampowered.com/en/faqs/view/2EA8-4D75-DA21-31EB
You could also forward UDP port 7777, as someone has identified this a port used by Strive. They say it helps with match-making. Personally, I already had a rule for that port labeled "steamThingies"
steamthingies 7777:7778 192.168.1.5 7777
Hope this wasn't too much to digest. Try the suggestions and just ask if something's unclear.
I literally don't know what to do anymore, I turned off every firewall, anti-virus thing I had, I don't use a VPN, I re-installed the game, I did almost every single suggestion and more except for using another Laptop (Mostly cuz I can't afford one, and I currently can't use a friends). I feel the ONLY option I have left is to contact customer service. AND I STILL CAN'T GET INTO EPIC GAMES (App. I can log into the browser, but not the app.)
I really don't know what the problem is. I'm completely stumped, And there's no chance in hell I'll get a refund. One: because I have way to many hours in the game, and Two: I really want to play as Slayer online.
I fear that the problem is really my computer.
Does your friend have the same ISP?
Can they connect with the Epic Games client?