Full screen view?

[Laurie]

Hello.

I was keen to get this game when it came out on Big Fish Games a few weeks ago. Unfortunately I had to let it pass as there was a problem with the way it displayed on my screen. The play area was very narrow, so I had a lot of black space top and bottom and everything just looked squeezed. I couldn't see anything in the options to change this.

I'd like to try again with the Steam version, but seek advice on the display issue first, just in case!

Thank you.

[therevillsgames]

Hi Laurie,

Thanks for letting us know.

The Steam version is currently the same as the BFG version so you would more than likely have the same issue :(

We are keen to fix it for you, is there any chance you could share a screenshot of how it is squeezed? Also could you please let us know what screen resolution you use?

Cheers,
Steve and Kylie
The Revills Games

[Laurie]

Hi. Thanks for your response.

Screen resolution is 1440x900 which is the recommended setting.

I have a screenshot but can't see a way to insert it here, so I got out a tape measure, lol. My screen is 10 inches in height and 16 inches in length. The black areas are 2 inches top and bottom, so 6 inches for the play area, which is full length.

I tried windowed mode as well. I didn't think to do that previously and it actually looks a lot better. On comparison, I think it's more correct to say 'stretched lengthwise' rather than 'squeezed'.

I'm happy with windowed mode, so I'm going to go ahead and buy the game. Thank you.

[therevillsgames]

Thank you Laurie for your support, we hope you enjoy our game :)

And thanks for the info, I've set my monitor to 1440x900 and started the game in full screen mode and unfortunately it looks okay here. My monitor (27" (16:9) (1920x1080)) has a setting to pretend to be a smaller size monitor and selecting 22"W (16:10) or 19"W (16:10), the game still displays correctly.

It would great if you could send us the screenshot.

Also if you would like to help us debug this issue could you please generate a log by following these instructions:

* Set the game back to full screen and quit
* Right Click on Legends of Solitaire: Diamond Relic in Steam and select Properties
* On the Legends of Solitaire: Diamond Relic Properties dialog click the Set launch Options... button
* Type in "LOG" without the quotes
* Click OK
* Then click Close
* Launch the game
* Wait until the title screen is displayed (you can skip the intro)... then quit the game
* Go to the folder C:\ProgramData\The Revills Games\Legends of Solitaire 3, there now should be a LOG file called something like "LOG08 Aug 2020.log" (the date may be different)
* Could you please post what's in the LOG file here
* Remove the "LOG" launch option from the game

All the best,
Steve and Kylie
The Revills Games

[therevillsgames]

Laurie has confirmed that a small patch has fixed the issue :)

Many thanks Laurie for helping us with this problem. We hope you enjoy the game.

Cheers,
Steve and Kylie
The Revills Games