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It sounds like it might have been stuck trying to make a new save file. Let me know if restarting works, else I can have a deeper look.
now mention that my pc setup is a bit old it could run most things but it uses Win7 as OS and that might be causing some hiccups if that's a possibility
If that doesn't work we might be able to delete your save file and start from scratch though I'm keen to figure out what went wrong!