Payed for the game but it's not showing up my library

[Valravn]

Title..

Like wth the money has been transferred from my account to steam, and half an hour later the game still isn't in my library?!

[Cryptic]

Contact steam support

[Valravn]

Originally posted by Cryptic:

Contact steam support

I did, still pisses me off

[Cryptic]

Originally posted by TrueHawk:

Originally posted by Cryptic:

Contact steam support

I did, still pisses me off

Nobody can help you here unfortunately. If it were me, I would try restarting steam. If that didn't solve it, I would restart my machine.

[Valravn]

Originally posted by Cryptic:

Originally posted by TrueHawk:

I did, still pisses me off

Nobody can help you here unfortunately. If it were me, I would try restarting steam. If that didn't solve it, I would restart my machine.

Yeh I did those things

[PoLy]

Did you install it

[Valravn]

Originally posted by PoLy:

Did you install it

No I can't it's not showing up

[Omence072]

Check your hidden games library. Maybe you accidentally clicked ignore.

[Valravn]

Originally posted by Omence072:

Check your hidden games library. Maybe you accidentally clicked ignore.

It's actually still in my cart with an error message, but the amount was payed I have a receipt and the money is gone from my bankaccount

[|P H A N T O M|]

Originally posted by TrueHawk:

Originally posted by PoLy:

Did you install it

No I can't it's not showing up

i had the same issue

the money was taken but i haven't gotten the game since it was stuck at one point when i was buying the game on steam

i waited for some time and restarted steam for at least 3 times ^^ didn't work out, i wrote steam a support ticket and told them my issue

like an hour later i got an email that told me to try and buy it again and they put it into my steam cart to buy it again with discount (i thought it's taking money again but i guess it was just to get the process going to let steam have the money that is still pending)

that didn't work out since it got stuck again and i wrote another ticket, after that they seemingly did something or the money found it's way to steam since today the game is here and everything is fine, still sucks that i didn't get it yesterday but sometimes that happens if steam servers are under a lot of stress :D

hope it will be resolved for you as well

[Valravn]

Originally posted by |P H A N T O M|:

Originally posted by TrueHawk:

No I can't it's not showing up

i had the same issue

the money was taken but i haven't gotten the game since it was stuck at one point when i was buying the game on steam

i waited for some time and restarted steam for at least 3 times ^^ didn't work out, i wrote steam a support ticket and told them my issue

like an hour later i got an email that told me to try and buy it again and they put it into my steam cart to buy it again with discount (i thought it's taking money again but i guess it was just to get the process going to let steam have the money that is still pending)

that didn't work out since it got stuck again and i wrote another ticket, after that they seemingly did something or the money found it's way to steam since today the game is here and everything is fine, still sucks that i didn't get it yesterday but sometimes that happens if steam servers are under a lot of stress :D

hope it will be resolved for you as well

Oh man that kinda sucks, seems I have to gonna wait :/

[Valravn]

Originally posted by |P H A N T O M|:

Originally posted by TrueHawk:

No I can't it's not showing up

i had the same issue

the money was taken but i haven't gotten the game since it was stuck at one point when i was buying the game on steam

i waited for some time and restarted steam for at least 3 times ^^ didn't work out, i wrote steam a support ticket and told them my issue

like an hour later i got an email that told me to try and buy it again and they put it into my steam cart to buy it again with discount (i thought it's taking money again but i guess it was just to get the process going to let steam have the money that is still pending)

that didn't work out since it got stuck again and i wrote another ticket, after that they seemingly did something or the money found it's way to steam since today the game is here and everything is fine, still sucks that i didn't get it yesterday but sometimes that happens if steam servers are under a lot of stress :D

hope it will be resolved for you as well

I got a response they want me to pay double for the game?