An error occured while launching this game: No licenses

[Prostheus]

Can't try the game out, as I get an error message of "An error occured while launching this game: No licenses" when clicking Play Game.

[Queenca]

+1 please fix

[stylishdoggy]

Hello

Please submit a ticket here for our player support https://ordersystem.mythofempires.com/?lang=EN-US

[Prostheus]

I have raised a ticket, but the "Your ticket will be replied within 3 working days. All the replys from support team will be sent directly to your email." doesn't fill me with confidence it will be attended to. If you could reply here when the issue is resolved that would be appreciated.

Also, that should be written as "replies", not "replys" :)

[stylishdoggy]

It looks like there might be a slight issue with steam, we are looking into it. Sorry about the inconvenience

[Prostheus]

I just got an email stating:
"Your ticket number#45590, titleAn error occured while launching this game: No licenses is solved.

If you have any other issue, please click below link to submit a new ticket."

So I went to the store page, and saw the free for 4 day trial is no longer there. I wouldn't call that "solved". Taking away something that has interested me is not a solution, it has the opposite effect and making me not interested.

Edit: Just found a response in my junk folder too, where the response was "The event has not yet opened, please pay more attention to the official announcement in the future."

The offical announcement says it's available on 1 August, which it is, here in Australia. Maybe include timezones on your announcements before you tell people they're wrong and to pay more attention. My attention to detail is just fine, thank you.

[stylishdoggy]

Hello Prostheus, again we are sorry about the confusion this has caused. There was a slight mistake steam made which they added the free to play button without actually making it work and at the wrong time, again game will be free to play during the event so you will be able to enter the game then. Sorry again for the inconvenience