Solar Expanse Bug Reporting

[Rider]

How to submit a good bug report:
REMEMBER - YOU CAN PRESS F8 TO INSTANTLY OPEN A BUG REPORT WINDOW This helps immensely; the game takes a screenshot at the moment the bug reporting window is opened.

1: In the Title field, start with a clear and concise title so that it is obvious what the problem is, then write down a summary of the issue. What is the affected element of the game? What happened?
For example:
BAD: Help! My rockets won't fly on missions!!
GOOD: Hermes won't start off to Mars after planning a mission from the Luna orbit

2: Write down what the subject of the issue is and what you think happened to cause it, even if you are not certain.
3: What actions have you taken before the issue appeared? Can you attempt to redo those actions to repeat the issue? How? Imagine you are explaining this to someone who never played the game. A list is preferable.
4: Keep the entire report concise and to the point. The goal is to pass on as much info as possible without unnecessary bloat. A three-sentence report containing the essentials is better than a three-page essay.
5: Double and triple check if the issue is really an issue. Are you certain you are understanding the mechanics correctly?
6: Treat every report as a separate entity. Do not refer to reports you submitted previously.
7: ONE(1) issue per report.
8: If you have a screenshot or video proof, post it to the Solar Expanse discord! A picture is worth a thousand words. A video speaks 24 pictures per second (usually).

Feel free to join our Discord server for more help: https://discord.gg/m8zqqw94Rn

[culverit]

Happened 3 times before I gave up, hard system crash at random times, everything locks up, had to hold down the power button. Have never experienced this issue with another game as of yet on the PC. Not sure if there is a crash log I can post.
Running Windows 11 with AMD Ryzen 9 9900X and RX 9070 XT and 64GB DDR5

[NanoPaladin]

Currently I am unable to get the game to even launch. Reinstalled 2 times on different drives. I do see it populate in task manager though.

Running Win 11 RX 9070 XT with 32GB DDR5 and Ryzen 7 7700X

[anonymous_6669]

percentages are listed as coefficients, e.g: 20% oxygen on earth is listed as 0.2%
small thing, typo but it can confuse a new player.

[rpetre]

Not sure if it's a bug or just an AI issue, but I discovered the world government on Earth is having massive electricity issues, while the coal and hydrogen powerplants are closed (the popup seems to suggest they consume oxygen, maybe that's the problem since there's no explicit oxygen production on Earth). The other competitors are also ridiculously slow to develop, but i really can't tell what their bottleneck is.

[Rider]

Originally posted by culverit:

Happened 3 times before I gave up, hard system crash at random times, everything locks up, had to hold down the power button. Have never experienced this issue with another game as of yet on the PC. Not sure if there is a crash log I can post.
Running Windows 11 with AMD Ryzen 9 9900X and RX 9070 XT and 64GB DDR5

Originally posted by NanoPaladin:

Currently I am unable to get the game to even launch. Reinstalled 2 times on different drives. I do see it populate in task manager though.

Running Win 11 RX 9070 XT with 32GB DDR5 and Ryzen 7 7700X

If you go to C:\Users\USERNAME\AppData\LocalLow\SpaceOps\Solar Expanse, you will find files player and player prev - these are your logs. Please send them to [e-mail]

[rpetre]

Originally posted by rpetre:

the coal and hydrogen powerplants are closed (the popup seems to suggest they consume oxygen, maybe that's the problem since there's no explicit oxygen production on Earth).

I started a fresh game and looked explicitly at them. It looks like they start with a stockpile of oxygen which keeps them going, but they apparently run out sometime in about a couple of decades. I'd expect the plants to have some sort of modifiers to run as an open system on Earth, using the atmosphere both for oxygen and venting. Even from a roleplay perspective, trying to simulate the climate degradation would be better as an efficiency modifier (perhaps affecting the open air farms as well).

[culverit]

Originally posted by Rider:

Originally posted by culverit:

Happened 3 times before I gave up, hard system crash at random times, everything locks up, had to hold down the power button. Have never experienced this issue with another game as of yet on the PC. Not sure if there is a crash log I can post.
Running Windows 11 with AMD Ryzen 9 9900X and RX 9070 XT and 64GB DDR5

Originally posted by NanoPaladin:

Currently I am unable to get the game to even launch. Reinstalled 2 times on different drives. I do see it populate in task manager though.

Running Win 11 RX 9070 XT with 32GB DDR5 and Ryzen 7 7700X

If you go to C:\Users\USERNAME\AppData\LocalLow\SpaceOps\Solar Expanse, you will find files player and player prev - these are your logs. Please send them to [e-mail]

Found the logs, thanks, however the email address doesn't seem to work.

[e-mail]
Remote server returned '554 5.4.0 < #5.4.310 smtp;550 5.4.310 DNS domain spaceops.pl does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=spaceops.pl]>'

[Lefty]

ZOOM BUG
An easy one I think.
When you plan the launch date (optimal/fastest) if you zoom in the colored image, when you zoom out again full, it jumps the launch date again to the OPTIMAL.

[NickFreiZocktLP YouTube / Twitch]

AI stacks Rockets at Moon - some have 19 there and don't bring home one of them. Solex put a guy in a rocket, shoot him to the moon and let him die there alone. AI buy everything they need to build from the player for over 100 Million, because the fly without cargo or something. Is realy frustrating, thought I have a space race, but ...

[Rider]

Originally posted by culverit:

Originally posted by Rider:

If you go to C:\Users\USERNAME\AppData\LocalLow\SpaceOps\Solar Expanse, you will find files player and player prev - these are your logs. Please send them to [e-mail]

Found the logs, thanks, however the email address doesn't seem to work.

[e-mail]
Remote server returned '554 5.4.0 < #5.4.310 smtp;550 5.4.310 DNS domain spaceops.pl does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=spaceops.pl]>'

Please try [e-mail] then, sorry about wrong email!

[Nuclear Wessel]

An issue I seem to have is cyclical missions seem to get inverted if you use the resources at destination ending condition. For example if I setup a mission from Earth to Luna delivering supplies, with a cut off of 300 at Luna, the mission will actually take supplies to Earth, however if I use a Count condition, the mission wont have that issue

[Belissar]

I put 4 mobile refineries at construction queue on Earth and planified the mission to transport them to the moon, they dissapeared from constr queue and got constructed instantly BUT most of my buildings got inactive lacking workers, even though i had in excess and built habitats trying to offset the problem, the problem persisted.

[gigamelon1981]

1. The Cyclical mission which states until XXX doesn't work properly.
I had colonies at Ganymede and Callisto. Sending Supplies from Gany to Calli, IF Calli has 1000 or less Supplies. Is it how it supposed to work at the option?
However, my ship (a talos) dispatched and never reach Callisto. It is like indefinitely stuck at Jupiter. The prompt is something like, send any supplies from Ganimede to Callisto using the stationary catapult, if the target (Callisto) has less than 1000 Supplies.

It is not a unique case, everytime I'm using the number filter, it always came up weird.

2. For some reason, I lost my Atlas, from a trip for Mars to Earth. Carrying nothing, it should be a single trip. But the vessel never reach Earth. It only shown (232324% completion) at the mission name. I cannot cancel the mission, and the vessel forever being a burden. I hope at least i could cancel or delete the vessel.

3. When I made a group trip with a 200 Talos, the 3D models just giveup and flickers.
I siphoned CO2 from venus to mars with these. CO2 converted to carbon and oxygen. Carbon for polymer (needed for terraforming), and the O2 itself.

4. If you put a rocket into asteroid, and forgot to fly back the carrier.
The carrier stucks with the asteroid. Fortunately, it didn't destroy the ship, will be available at destination.

5. If i was about to make a mission with modules that i havent build, the start date will be further back than it should be. Compared to if im waiting the item to be completed first.

6. The AI is so bad. Tho I kinda grateful that they're.
I don't think my PC could handle if they sprawls as big as mine. Adding all competitor compared to just 2, even opening the mission menu took 5s to click the destination.
My specs is like Ryzen 7600 with 32GB RAM.

[Werewolf]

The Stratos ship can also send any cargo from Mars for zero fuel into orbit! It seems like a bug; it clearly shouldn't be!

[KitKatKrew992]

When trying to construct modules during mission planning, a popup says "you can't do that while the mission planning window is open"