Game crashes on startup - HELP PLEASE!!

[rosabot1993]

Yesterday I bought the game. Played for 7.5 hours without any problems, I was very happy with the game. However, tonight I want to play it again, but the game freezes when starting up. Eventually the main menu loads and I hear the music, but I cannot move the mouse and no keys respond. Nothing has changed on my laptop, the system requirements are all correct and are even higher. Yesterday the game worked very well and today it doesn't work anymore? Can someone please help me? I have the same thing with zoo tycoon, different developer but coincidental. I wanted to get my money back from that but the two weeks have been over so i dont get my money back :( Now i got the same problem with this game.

If I go to task manager, my computer does not freeze and I can do everything on my laptop as RCT3 is still running in the background. I can also end the RCT3 task without any problems. So it's really in the game, who can help me?

[rosabot1993]

If i download the game on my other laptop, and i stream it by steam on the laptop where the game stops working.... Its working fine.. But when i want to play it on my current laptop it doesnt work

[76561199216690294]

Hi there! Please send us a ticket via {LINK REMOVED}https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova

[j0hkn33]

Originally posted by rosabot1993:

Yesterday I bought the game. Played for 7.5 hours without any problems, I was very happy with the game. However, tonight I want to play it again, but the game freezes when starting up. Eventually the main menu loads and I hear the music, but I cannot move the mouse and no keys respond. Nothing has changed on my laptop, the system requirements are all correct and are even higher. Yesterday the game worked very well and today it doesn't work anymore? Can someone please help me? I have the same thing with zoo tycoon, different developer but coincidental. I wanted to get my money back from that but the two weeks have been over so i dont get my money back :( Now i got the same problem with this game.

If I go to task manager, my computer does not freeze and I can do everything on my laptop as RCT3 is still running in the background. I can also end the RCT3 task without any problems. So it's really in the game, who can help me?

Did you find a solution? Same problem here.

[VelhoMetalGamer]

I bought it today and I just installed and it crashed even b4 I start playing for the first time
@edit
I managed to solve by validating game's files... it seemed to have missing files

[Toronto Thonger]

I've had the same problem. I've requested a refund.