Street Fighter™ 6

Street Fighter™ 6

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jakecolon3 Jul 11, 2024 @ 11:35am
Game crash on startup
Yesterday I installed the demo for SF6 but initially couldn't get it to work: when starting the game a black window would open that shortly after turned grey before closing itself.
Restarting my PC fixed it and I went on to play for a bit before going to bed.
Today I wanted to play the local multiplayer in the demo with a friend, but the same issue was happening, and this time rebooting wasn't yielding any results.
I decided to get the game while the sale was still ongoing thinking it might've been an issue with the demo, but the issue persists.

I'm on the latest version of Windows 11 and DirectX, my graphics drivers are up to date, I updated my motherboard's BIOS, I rebooted my PC, checked game file integrity and probably other things I've forgotten, but nothing has worked. I haven't tried reinstalling the game because I frankly can't be bothered and it didn't fix the issue in the demo so I doubt it would work.
Here's the crash report:
https://drive.google.com/file/d/1dtcqMM1XRS_X6BrLEuK1xh0SkmY3wucq/view?usp=sharing
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jakecolon3 Jul 11, 2024 @ 12:28pm 
i went to record the crash and it just... worked.
after like 6 hours of troubleshooting it suddenly just worked
https://imgur.com/4IzOY3l
it usually stops at the grey screen before the health warning.
i think my graphics drivers crashed after this, all my displays flickered until only one was left on, had to restart my computer to get things working normally again.

aaaand it's back to not working, recording or not.
https://imgur.com/vegeGOf
I don't even know anymore.
jakecolon3 Jul 11, 2024 @ 3:09pm 
I have managed to get the game to start by disconnecting one of my monitors, but it crashes before getting to the main menu:
https://drive.google.com/file/d/1JKn-J25SsIKsEONQIJOJUkR4UWjZQmc3/view?usp=sharing

sometimes the window just closes:
https://drive.google.com/file/d/1538KoEXrid004nYSPVVXHGTmwVpzJHyE/view?usp=sharing

sometimes it flickers before closing (photosensitivity warning):
https://drive.google.com/file/d/1rxL-1WX70CyN-QCCUGsRptM6aP75Ricd/view?usp=sharing
jakecolon3 Jul 11, 2024 @ 3:41pm 
new error message:
https://imgur.com/6GAkmwK

I am going to bed. will do more testing tomorrow.
jakecolon3 Jul 12, 2024 @ 12:52am 
Crash report recorded when that out of memory error happens: https://drive.google.com/file/d/1DYmJ8RSigUS7I9I0NIfFEbD-7EFZzqWM/view?usp=sharing
infinatis12 Jul 12, 2024 @ 7:57am 
What CPU do you have?
jakecolon3 Jul 12, 2024 @ 8:04am 
There's a file with all my specs in the crash report I linked.
I have an AMD Ryzen 5 5600.
Gleap Jul 12, 2024 @ 9:17am 
No one's going to have significantly useful diagnostic data for you here. Easiest solutions nuke the os and reformat as it's probably something you have installed, if it's not that it's drivers, if it's not it's hardware.

Pick one and chase it.
jakecolon3 Jul 12, 2024 @ 11:11am 
I tried running the game in safe mode and nothing changed so I doubt it's something I have installed.
I've submitted a support ticket to Capcom, if I don't get a reply by tomorrow I'll just refund the game at this point.
Gleap Jul 12, 2024 @ 11:13am 
Originally posted by Spaghet4Life:
I tried running the game in safe mode and nothing changed so I doubt it's something I have installed.
I've submitted a support ticket to Capcom, if I don't get a reply by tomorrow I'll just refund the game at this point.
its not the game itself, the game runs stable on literally millions of computers many of which have identical specs to you. So the question is, Software, Drivers, or hardware. It is one of those things.
jakecolon3 Jul 12, 2024 @ 11:37am 
Guess I'll try downgrading my graphics drivers, but that's about as far as I'll go, I simply cannot be bothered to format my drives.
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Date Posted: Jul 11, 2024 @ 11:35am
Posts: 10