Street Fighter™ 6

Street Fighter™ 6

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Krusha Jun 12, 2023 @ 10:45am
CAPCOM ID is holding half of the game hostage for me
More of a rant than anything, since the forums would def. not help me resolve this. But since I can't link my Steam acc with Capcom ID, half of the menu is blocked for me. Most notably the online portion of the game. Apparently years ago, when I used Resnet, or whatever the resident evil portal was named, I deleted it at some point. Seems like that resident evil thing had been absorbed within Capcom ID and now my Steam account is still showing as linked to their servers at some capacity. So I am literally linked to something that doesn't exist and their servers refuse to acknowledge the new account.

Capcom support system must be heavily understaffed or overwhelmed but it has been days since I reported the issue and no contact.

So I have this brand new fighting game at its peak of popularity and can't match with people or anything. Just the offline mods and the world tour. It is alright as a distraction but that is not why we are here, right? Really frustrated with this, since the requirement for this third-party nonsense and its poor implementation is preventing me from joining in the fun.
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Showing 1-11 of 11 comments
nwad Jun 12, 2023 @ 10:57am 
That sucks. I've had bad experiences with Capcom support, too. I don't know any ways to fix it, but I hope they get back to you soon so you can get online and play with everyone.
Unrighteous Jun 12, 2023 @ 11:01am 
You could try creating a new steam/capcom account and family sharing the game. You'll obviously want to play on your main account eventually, but while that's being resolved you can get some practice in and enjoy playing online.
Vault Traveler Jun 12, 2023 @ 11:02am 
Street Fighter X Tekken flashbacks
Gazz Jun 12, 2023 @ 11:20am 
So i'm missing all my titles and sf2 turbo. I have all my accounts linked correctly and they still haven't shown up. It's abit rich of them to release a battle pass i have to pay extra for when i haven't even received halve of what i paid £90 for to start with ;(
nwad Jun 12, 2023 @ 11:21am 
Capcom Support Support Group.
Krusha Jun 12, 2023 @ 11:49am 
Originally posted by nwad:
Capcom Support Support Group.
:steamthumbsup:

Indeed.

Might try @Unrighteous suggestion though. Sounds reasonable enough and I wouldn't have thought about it. Yet, considering how they've set up the system, I see potential issues even with that approach. Hopefully, they fix this soon, but I am about to just give up. Too bad I can't even refund it anymore.
Astro Jun 13, 2023 @ 11:47pm 
I'm having something of a similar problem myself!

Which, I feel this is doubly messed up because on launch, SF6 didn't require the Capcom ID acct. to play online. I was playing online with friends and randos alike during that brief period and it was perfectly fine! It wasn't until they updated it to require it that I ran into trouble. I tried to link my Steam acct. to the CID I used while playing SFV but found out I had an account from ResNet linked already. So I just unlinked it so I could use my newer acct. for the SFV goodies but I guess I have to go screw myself now because Capcom won't let me link my Steam acct. to the newer CID :MHRISE_Felyne:

So now, I can't access ANY of the online components either. It's just the World Tour and other offline modes; those are all I can do now when the entire reason I bought the game was to play with friends.

I made a Support Inquiry but I'm pretty doubtful about obtaining any real results.
Last edited by Astro; Jun 13, 2023 @ 11:49pm
ELDEN LORD Jun 13, 2023 @ 11:52pm 
Originally posted by DEADMAN:
I'm having something of a similar problem myself!

Which, I feel this is doubly messed up because on launch, SF6 didn't require the Capcom ID acct. to play online. I was playing online with friends and randos alike during that brief period and it was perfectly fine! It wasn't until they updated it to require it that I ran into trouble. I tried to link my Steam acct. to the CID I used while playing SFV but found out I had an account from ResNet linked already. So I just unlinked it so I could use my newer acct. for the SFV goodies but I guess I have to go screw myself now because Capcom won't let me link my Steam acct. to the newer CID :MHRISE_Felyne:

So now, I can't access ANY of the online components either. It's just the World Tour and other offline modes; those are all I can do now when the entire reason I bought the game was to play with friends.

I made a Support Inquiry but I'm pretty doubtful about obtaining any real results.
thers gonna be something u can do, search reddit or something
Astro Jun 14, 2023 @ 12:03am 
Originally posted by blinkninja1:
thers gonna be something u can do, search reddit or something

i sure wish there was, but I've dug around some already and the few people I've seen have a specific issue like this haven't posted any new results/information or were for unrelated things like just changing your Capcom ID name. Most I've found to do is just creating a support inquiry :/
eFMeral_dEVO Jun 14, 2023 @ 12:03am 
Originally posted by Plqska:
More of a rant than anything, since the forums would def. not help me resolve this. But since I can't link my Steam acc with Capcom ID, half of the menu is blocked for me. Most notably the online portion of the game. Apparently years ago, when I used Resnet, or whatever the resident evil portal was named, I deleted it at some point. Seems like that resident evil thing had been absorbed within Capcom ID and now my Steam account is still showing as linked to their servers at some capacity. So I am literally linked to something that doesn't exist and their servers refuse to acknowledge the new account.

Capcom support system must be heavily understaffed or overwhelmed but it has been days since I reported the issue and no contact.

So I have this brand new fighting game at its peak of popularity and can't match with people or anything. Just the offline mods and the world tour. It is alright as a distraction but that is not why we are here, right? Really frustrated with this, since the requirement for this third-party nonsense and its poor implementation is preventing me from joining in the fun.

This probably won't be of much comfort, but when I was setting mine up, I recall reading a disclaimer stating something to the effect of "if you unlink your Steam account from Capcom ID, you won't be able to reconnect to same account later".

You may need to make a new steam account? Maybe you can get the game refunded from your current account, then repurchase on new account? There may be a more elegant way about it, but I haven't a clue. Just remember thinking to myself that sounded kinda harsh, wondered if it were just poorly worded and they meant something else.

But before you do anything rash, I'd wait another couple days to hear back from Capcom. Maybe you can start the refund process if you don't have crazy amounts of time in the game. Even so, you might be able to get refunded due to loss of major functionality.

Good Luck! I'm sure you'll get it solved.
Krusha Jun 14, 2023 @ 6:02am 
Originally posted by DEADMAN:
I'm having something of a similar problem myself!

Which, I feel this is doubly messed up because on launch, SF6 didn't require the Capcom ID acct. to play online. I was playing online with friends and randos alike during that brief period and it was perfectly fine! It wasn't until they updated it to require it that I ran into trouble. I tried to link my Steam acct. to the CID I used while playing SFV but found out I had an account from ResNet linked already. So I just unlinked it so I could use my newer acct. for the SFV goodies but I guess I have to go screw myself now because Capcom won't let me link my Steam acct. to the newer CID :MHRISE_Felyne:

So now, I can't access ANY of the online components either. It's just the World Tour and other offline modes; those are all I can do now when the entire reason I bought the game was to play with friends.

I made a Support Inquiry but I'm pretty doubtful about obtaining any real results.

Yep, exactly the same issue. I made a second ticket, but to no avail as of typing this. Which is beyond frustrating. I detailed the ticket with proof of the previous unlinking and deletion of the previous CapcomID account. There should be no traces left of my account in their system, but the truth is, of course, stupider. It is a poorly thought-out system and should have never been there in the first place. They proved it with the Resident Evil portal. They don't plan on keeping things forever. Who knows how long the CapcomID would last before they decide to re-brand it to something else or drop it off completely.

This is souring the experience to such an extent I can't put into words. And to think Capcom had somewhat of a good reputation in the last few years. The one saving grace is this is so cumbersome, you can't even access the real money shop. The lack of CapcomID completely shuts down 1/3 of the game and within that third is the shop. So at least I don't have to look at that crap.
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Date Posted: Jun 12, 2023 @ 10:45am
Posts: 11