Can Not Cancel the Subscription！

[Soma]

I cannot cancel my subscription, after I click the button the programming is crashed.
Anyone has the same problem? Anyone know how to fix this? Thanks guys!

[devops]

Hello Soma

Sorry to hear you are experiencing this.

All Steam subscriptions can always be managed via your Steam Account, on the Steam website (you don't need to be in the app or even at a PC).
https://store.steampowered.com/account/subscriptions/


That being said we do want to learn what is causing the in-app crash for you; if you can send the support team a description of the issue together with the files needed to investigate, that would help us reproduce, find and fix the issue.

Context on what the files are and the method of sending them over is listed here: https://steamcommunity.com/app/1364390/discussions/2/2963893984908719071/