Ghost Reacon Island Thunder doesn´t start

[TaxEvader]

Hi i wanted to play the game once again. So I bought it on Steam and installed it. I tried to start it but the only thing it did was a window open for one sec
yes i did the checkup with the gamedata
maybe somebody can help me:)

[oyaji67]

Do you have Ghost Reacon installed? Cannot play with DS or IT alone.I can also play on Windows 10-64bit.

[Ubi-WheelyDuck]

Originally posted by Yeetus the Fetus:

Hi i wanted to play the game once again. So I bought it on Steam and installed it. I tried to start it but the only thing it did was a window open for one sec
yes i did the checkup with the gamedata
maybe somebody can help me:)

Sorry to hear you are having trouble.

Do you get any errors at all?

I would also recommend to try the steps in this support article[support.ubisoft.com]

Any trouble just let us know

-Ubisoft Support🦆

[Eisenhauer]

Try renaming the dbghelp.dll file to dbghelp_old.dll located in the Ghost Recon directory

[TaxEvader]

Originally posted by Ubi-WheelyDuck:

Originally posted by Yeetus the Fetus:

Hi i wanted to play the game once again. So I bought it on Steam and installed it. I tried to start it but the only thing it did was a window open for one sec
yes i did the checkup with the gamedata
maybe somebody can help me:)

Sorry to hear you are having trouble.

Do you get any errors at all?

I would also recommend to try the steps in this support article[support.ubisoft.com]

Any trouble just let us know

-Ubisoft Support🦆

No i didnt. just a black screen for one sec

[TaxEvader]

Originally posted by Eisenhauer:

Try renaming the dbghelp.dll file to dbghelp_old.dll located in the Ghost Recon directory

Yea i saw the YT Video for it but i didnt work either

[Eisenhauer]

Now tell which graphics card you are using and which operating system
if you find the options.xml show your settings you can edit them with a text editor
ideally set everything to 32 bit and fullscreen adjust, the resolution to your system
turn off the intros

[Ubi Milky]

Hi Yeetus, sorry to see you are unable to launch the game.

I checked your game library and couldn't see the expansion game or the original game Ghost Recon in your Steam library? Can you confirm if you own both when trying to launch the expansion?

-Ubisoft Support

[TaxEvader]

Originally posted by Ubi-Milky:

Hi Yeetus, sorry to see you are unable to launch the game.

I checked your game library and couldn't see the expansion game or the original game Ghost Recon in your Steam library? Can you confirm if you own both when trying to launch the expansion?

-Ubisoft Support

Yes i already requested a refund and steam accepted it. so thx for the support but ill try to play it on the xbox once again

PS: i owned ghost recon and the two expansions

[TaxEvader]

Originally posted by Eisenhauer:

Now tell which graphics card you are using and which operating system
if you find the options.xml show your settings you can edit them with a text editor
ideally set everything to 32 bit and fullscreen adjust, the resolution to your system
turn off the intros

I use Windows 10 pro 64bit
and a Nvidia geforce gtx 980

thx for Help but i already took a refund and try to play it now on my old xbox
thx for your help and time

[Ubi Milky]

No problem Yeetus, I thought that might be the case with a refund, but thought it best to check with you first, I apologize we were unable to help you get the game up and running on your PC in time.

-Ubisoft Support

[why?]

Island thunder has been giving me issues as well. If its installed, it makes the game not start. If its not installed, it works just fine. And I've tried renaming the .dll file.

[Ubi_TheBerry]

Originally posted by why?:

Island thunder has been giving me issues as well. If its installed, it makes the game not start. If its not installed, it works just fine. And I've tried renaming the .dll file.

Hey there!

Are you unable to start the original Ghost Recon as long as Island Thunder is installed?

If so, do you receive any specific error messages or codes when the game crashes / fails to launch?

Does verifying both Ghost Recon and Island Thunder's files[ubi.li] change anything?

- Ubisoft Support

[rowdee27]

Having issue myself. Ive had the game for years. I DL'd it here in Steam on another box and it was working fine. I re-DL'd it to this laptop and it wont start. In or out of Steam. I played this game in the very beginning with PBC (Point Blank Comedians) back in the day. Still my fav. Love to get it running. The other box is almost dead. Need it to work here.

[Ubi_TheBerry]

Originally posted by rowdee27:

Having issue myself. Ive had the game for years. I DL'd it here in Steam on another box and it was working fine. I re-DL'd it to this laptop and it wont start. In or out of Steam. I played this game in the very beginning with PBC (Point Blank Comedians) back in the day. Still my fav. Love to get it running. The other box is almost dead. Need it to work here.

Hello rowdee27,

Thank you for getting in touch, sorry to see you're having issues!

Just to first confirm, have you given any of the suggested steps above a try yet to address this?

- Ubisoft Support

[rowdee27]

Yes, I did try these things. Not working. I had it on another computer that died and reloaded it on this one. Its an ASUS ROG gaming laptop.