black screen on load

[Chris Solomon]

last time i played the game was a couple of months ago, i worked just fine. but now it just loads to a black screen and just site there. looking at tmnt.log there appears to be an error -

00:01:42.305 - Paris.Engine.Audio.AudioManager.LoadSFXPack : ERROR | Invalid data being read in SFXPack "C:\Program Files (x86)\Steam\steamapps\common\TMNT\Content\Audio\SFXPack.pbn" using list of sounds from SoundsSettings; SoundsSettings & SFXPack are out of sync! Error message: Thread was being aborted.

I have verified the game files several times, but nothing seems to be corrupted. so maybe there is an issue with the game files themselves that needs patching?

[ÀlaReskoos]

Originally posted by Chris Solomon:

last time i played the game was a couple of months ago, i worked just fine. but now it just loads to a black screen and just site there. looking at tmnt.log there appears to be an error -

00:01:42.305 - Paris.Engine.Audio.AudioManager.LoadSFXPack : ERROR | Invalid data being read in SFXPack "C:\Program Files (x86)\Steam\steamapps\common\TMNT\Content\Audio\SFXPack.pbn" using list of sounds from SoundsSettings; SoundsSettings & SFXPack are out of sync! Error message: Thread was being aborted.

I have verified the game files several times, but nothing seems to be corrupted. so maybe there is an issue with the game files themselves that needs patching?

Hey there,

Thank you very much for the report and sorry for the inconvenience.

That's not a known issue on our side.

We’ll need your DxDiag and logs in order to investigate with the team.

The process here: https://dotemuhelp.groovehq.com/help/useful-files-for-bug-reports

Thanks in advance.

At your disposal if needed.

[Chris Solomon]

looks like i was not waiting long enough. i let the game sit at the black screen for almost 10 minutes, then the opening animations played and everything loaded up normally. on subsequent loads, the game loaded up quickly like normal. maybe stuff was updating internally and since i had not played in a while it took a bit to update things?

[ÀlaReskoos]

Originally posted by Chris Solomon:

looks like i was not waiting long enough. i let the game sit at the black screen for almost 10 minutes, then the opening animations played and everything loaded up normally. on subsequent loads, the game loaded up quickly like normal. maybe stuff was updating internally and since i had not played in a while it took a bit to update things?

Thanks for the follow-up, that was a weird one. Let us know if it happens again.

At your disposal ;D