Teenage Mutant Ninja Turtles: Shredder's Revenge

Teenage Mutant Ninja Turtles: Shredder's Revenge

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Pikachu May 18, 2023 @ 5:42pm
[Solved] Unable to join other lobbies.
So, this problem started 2 days ago when I noticed that after an hour of trying to play with people that I played before that wasn't possible.
If I tried to join, after a while the error "You have lost connection to the game. Check your connection" would appear, if I hosted the same error would pop for them.

"Okay, SR sometimes does that, let's play another day"

Today, after another 2 hours it was the same and did the following with no luck:
- Reinstalled SR.
- Rebooted router.
- Took a laptop, with this account or with another doign family share.
- Installing Epic client (because last I remembered that the online was all Epic, so maybe it would've helped...)

NOPE, the game didn't let me.
"Okay, let's test with arcade public lobbies"
Out of the 3 available at that time, the same happened with the 3 lobbies.


And if it was more than SR I'd say "okay, something's really ♥♥♥♥♥♥" but the worst part is that other games don't have this issue, only SR.
Last edited by Pikachu; May 21, 2023 @ 9:01am
Originally posted by Pikachu:
After so many days, so many tests, hoops and loops done, I finally resolved it and the culprit was so stupid that I'm still baffled to this very moment.

So, my router has their DHCP done by a Raspberry Pi Zero running Pi-Hole. It seems that after a reset caused when it started, something went wrong and both Google and OpenDNS had something against Epic Online Services.
When I tested the other day I changed from OpenDNS to Google's ones. Because (unknown to me at that point) Google's DNS didn't work too I assumed that everything on that part was perfect and wasn't the culprit.

Today after many days I decided to factory reset the router (why I didn't do it sooner? Because when I did a test with my smartphone as AP and another computer, that didn't work too, even my smartphone wasn't connected to the Wi-Fi and the other PC had that home Wi-Fi disabled, flushed DNS and released IP... I don't know what happened) I assumed that it was indeed my ISP, but not my home connection.
After a factory reset I tested with an arcade public run, I connected and was happy to finally see that it was fixed.

Asked on Discord to double check, it worked, went my merry way to re-enable DHCP through the Raspberry and not from the router, and second test went poof with the same problem. After another test and re-enabling various DNS resolvers and watching that both Google and OpenDNS didn't work but other ones like Cloudflare or Quad9 worked it was clear, something between these 2 DNS providers for the Pi was doing the error and not allowing me toconnect even when I checked the query log they weren't blocked or anything, so...




TL:DR: Pi-Hole and DNS went bananas and ♥♥♥♥♥♥ me for over four days.
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Showing 1-3 of 3 comments
Radical Rat May 19, 2023 @ 1:48am 
Have you tried getting rid completely of that old save game data? I believe it's still stored on hdd and in cloud even after reinstal. No idea if this will solve it, just my first guess

I recall same thing happening to me, but it was always enough to rehost or relaunch the game
Pikachu May 20, 2023 @ 6:57pm 
Yep, I booted up an old laptop, family shared, went to another account and downloaded SR to no avail.
(Well, the idea was to see if the PC was the culprit by any means, but it killed multiple birds in one stone)
Even changed Steam download region just to see if it helped, but nope.

This is like you say, it happens from time to time (even loading with a black screen) but it's the first time that I see it during multiple days and it's very strange.

[Deleted the original post I did some days ago and reposting, after some tests with other games (specially 20XX, since that game goes through Epic Online Services for public games but for Steam friends goes through Steam...) public we have 0 luck, but via Steam it worked with no problems, so I'm around 99.9999999% that is Epic Online Services related, even when I got the laptop with another external IP but with the same ISP or when I downloaded the Epic Client to see if it solved everything...]
A developer of this app has indicated that this post answers the original topic.
Pikachu May 21, 2023 @ 8:57am 
After so many days, so many tests, hoops and loops done, I finally resolved it and the culprit was so stupid that I'm still baffled to this very moment.

So, my router has their DHCP done by a Raspberry Pi Zero running Pi-Hole. It seems that after a reset caused when it started, something went wrong and both Google and OpenDNS had something against Epic Online Services.
When I tested the other day I changed from OpenDNS to Google's ones. Because (unknown to me at that point) Google's DNS didn't work too I assumed that everything on that part was perfect and wasn't the culprit.

Today after many days I decided to factory reset the router (why I didn't do it sooner? Because when I did a test with my smartphone as AP and another computer, that didn't work too, even my smartphone wasn't connected to the Wi-Fi and the other PC had that home Wi-Fi disabled, flushed DNS and released IP... I don't know what happened) I assumed that it was indeed my ISP, but not my home connection.
After a factory reset I tested with an arcade public run, I connected and was happy to finally see that it was fixed.

Asked on Discord to double check, it worked, went my merry way to re-enable DHCP through the Raspberry and not from the router, and second test went poof with the same problem. After another test and re-enabling various DNS resolvers and watching that both Google and OpenDNS didn't work but other ones like Cloudflare or Quad9 worked it was clear, something between these 2 DNS providers for the Pi was doing the error and not allowing me toconnect even when I checked the query log they weren't blocked or anything, so...




TL:DR: Pi-Hole and DNS went bananas and ♥♥♥♥♥♥ me for over four days.
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Showing 1-3 of 3 comments
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