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(Windows 11) System->Sound->Properties. Selecting my "Arctis 7 Game" headphones. Then setting the "Audio enhancements" to Off.
My first suggestion would be to check if the game has a log file and review the contents of that. if it has and you see critical errors about shader decompression, then I suspect the following applies.
Secondly, check your Event Viewer for WHEA-Logger warnings and search specifically for "Internal Parity Error" and "Translation Lookaside Buffer" text in entries.
Games crashing during gameplay or during start up, especially around shader cache, potentially points to a faulty CPU and if I were a betting man...I'd bet you're on a 12th or 13th gen Intel CPU, on a 690 or 790 chipset motherboard.
Edit: I guess I was wrong, lol.
Good luck with the sound problem.
I checked the console logs and it definitely looks like its a sound issue
<<Lua Error>>scripts/settings/options/sound_settings.lua:219: attempt to index local 'option' (a nil value)<</Lua Error>>
No idea what I can do to fix it.