Unable to find valid display mode [Please Help]

[charles]

Hello Community! Please help me.

I know this is a common issue but every fix that I have tried simply didn't work. I open, somehow it says that my graphic card doens't support the game. I click yes, ran the game on safe mode and shows that "Unable to find valid display mode".

I have all the requirements.
I have deleted hardware.ini and put those custom resolutions.
I am running on compatibility mode with Win XP (Service Pack 2)

Should I Refund? I simply CAN'T PLAY THE GAME!

[MrArdilla]

Try the widescreen mod in http://ps2wide.net/pc.html#popst

[charles]

Originally posted by MrArdilla:

Try the widescreen mod in http://ps2wide.net/pc.html#popst

It worked 10/10. Finally i can get to the menu. But the game is running super slow. I have the same problem with AC II. Any tips? Thanks for the help! You are a life savior.

[MrArdilla]

Originally posted by charleselric:

Originally posted by MrArdilla:

Try the widescreen mod in http://ps2wide.net/pc.html#popst

It worked 10/10. Finally i can get to the menu. But the game is running super slow. I have the same problem with AC II. Any tips? Thanks for the help! You are a life savior.

What are your specs? Do you have a laptop with dedicated graphics?

[charles]

Originally posted by MrArdilla:

Originally posted by charleselric:

It worked 10/10. Finally i can get to the menu. But the game is running super slow. I have the same problem with AC II. Any tips? Thanks for the help! You are a life savior.

What are your specs? Do you have a laptop with dedicated graphics?

Aspire E5-553G
AMD Radeon R8 M445DX with 2gb Dedicated RAM
AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G (4 CPUs), ~2.4GHz
12gb RAM
480 GB SSD

This is strange because i can run games like Tomb Raider (2015), Batman Arkham City, Pay Day 2 etc...

[MrArdilla]

Originally posted by charleselric:

Originally posted by MrArdilla:

What are your specs? Do you have a laptop with dedicated graphics?

Aspire E5-553G
AMD Radeon R8 M445DX with 2gb Dedicated RAM
AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G (4 CPUs), ~2.4GHz
12gb RAM
480 GB SSD

This is strange because i can run games like Tomb Raider (2015), Batman Arkham City, Pay Day 2 etc...

That's a dedicated graphics card or is it the integrated graphics with the processor? Look if the game uses the dedicated graphics. Reinstall the game and put the mod again and disable the compatibility with xp

[charles]

Originally posted by MrArdilla:

Originally posted by charleselric:

Aspire E5-553G
AMD Radeon R8 M445DX with 2gb Dedicated RAM
AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G (4 CPUs), ~2.4GHz
12gb RAM
480 GB SSD

This is strange because i can run games like Tomb Raider (2015), Batman Arkham City, Pay Day 2 etc...

That's a dedicated graphics card or is it the integrated graphics with the processor? Look if the game uses the dedicated graphics. Reinstall the game and put the mod again and disable the compatibility with xp

I was able to solved it by restoring my system to a previous point. I have opened another games and all of them were running super slow. So i figured that the cause could be the Visual C++ that i have downloaded (i had all of them). I restored the system back when everything was working fine and installed PoP again and it ran fine.

[charles]

So if one reads this and could not make PoP Sands of Time work, just use the widescreen mod like Mr.Ardilla has suggested. Extract the file to a random folder, change the resolution to your liking and move the three files to your PoP folder. It should work. Thanks MrArdilla for the help.

[Ubi Milky]

Thanks for updating the thread charleselric.

We are unable to advise players as Ubisoft Support when they choose to download mods for the game, to enable something that is not supported natively like a widescreen display but thank you for letting us know how you were able to resolve this after reinstalling the game and redownloading the correct supporting software C++ as they may come in handy for other players who try this too.

-Ubisoft Support

[WarLyric]

Originally posted by MrArdilla:

Try the widescreen mod in http://ps2wide.net/pc.html#popst

Thank you very much very cool I set the .ini to The Steam Deck's native resolution 1280×800 and it runs and look exactly how I want it much love!

[76561199415776636]

Originally posted by WarLyric:

Originally posted by MrArdilla:

Try the widescreen mod in {LINK REMOVED}http://ps2wide.net/pc.html#popst

Thank you very much very cool I set the .ini to The Steam Deck's native resolution 1280×800 and it runs and look exactly how I want it much love!

Good to hear!

If anyone need anything else, feel free to let us know or create a new thread.

Thanks.

- Ubisoft Support