Zoo 2: Animal Park

Zoo 2: Animal Park

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tvmyran Jan 16, 2022 @ 5:32am
Error messeges
Since last night, everytime I try to start the game different error messeges occured. I've tried to reinstall the game but it doesn't help. Anyone else having the same problem or having any tips on what I should do?
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Showing 1-15 of 26 comments
Panimo  [developer] Jan 17, 2022 @ 3:30am 
Hi,

I'm sorry the game won't let you play it. Could you please tell me the error messages' contents? What do they say?
GoggaBug Jan 22, 2022 @ 5:15am 
I also seem to be having this problem. It also sometimes happens while I play the game, one of the error messages that I have gotten say:
An error occurred. Attempting to reload...
Fehler: d9291ff9

The error code changes every time. I suspect it has to do with the quest I have to complete since it usually occurs as I try to do the quest. For the quest, I have to place the Grassland enclosure.
I already tried to re-synchronizing my operating system's time and I also uninstalled, reinstalled and restarted my pc multiple times.
Can you please help me as well? ;-;
Panimo  [developer] Jan 24, 2022 @ 5:07am 
Originally posted by GoggaBug:
I also seem to be having this problem. It also sometimes happens while I play the game, one of the error messages that I have gotten say:
An error occurred. Attempting to reload...
Fehler: d9291ff9

The error code changes every time. I suspect it has to do with the quest I have to complete since it usually occurs as I try to do the quest. For the quest, I have to place the Grassland enclosure.
I already tried to re-synchronizing my operating system's time and I also uninstalled, reinstalled and restarted my pc multiple times.
Can you please help me as well? ;-;

Could you please give me your user ID (displayed on the loading screen or in the game's settings) so I can check?

Thank you!
ArSakha Feb 9, 2022 @ 6:25pm 
I got some problem fehler error code , please help fix that
support ID = aaQE_W
Panimo  [developer] Feb 10, 2022 @ 2:35am 
Hi, does this occur often or only at ceretain intervals? It seems you were able to play 3-4 hours ago.

Originally posted by ArSakha:
I got some problem fehler error code , please help fix that
support ID = aaQE_W
ArSakha Feb 10, 2022 @ 4:21am 
it happens every time i build grassland or another else, i cant build some space for new animal. Always error if i do that, please fix that

this error if only build enclosure, another building no have problem
Last edited by ArSakha; Feb 10, 2022 @ 4:23am
Panimo  [developer] Feb 11, 2022 @ 3:18am 
Thank you, I'll go ahead and try to reproduce this issue, hopefully finding a solution for you in the process.
Last edited by Panimo; Feb 11, 2022 @ 3:19am
Zygfryd80 Feb 23, 2022 @ 4:52am 
Hello, I also have the same issue. Everytime I try to start the game there is a message diplayed that error occured and game will be restarted, each time different error code.
I've tried to check interity of game files but it;s still the same.
Support ID: Hxu7tp
Last edited by Zygfryd80; Feb 23, 2022 @ 11:32am
Panimo  [developer] Feb 24, 2022 @ 4:09am 
Originally posted by Zygfryd80:
Hello, I also have the same issue. Everytime I try to start the game there is a message diplayed that error occured and game will be restarted, each time different error code.
I've tried to check interity of game files but it;s still the same.
Support ID: Hxu7tp

I'm sorry you're experiencing issues with the game. Could you give an example as to what the error messages say (error codes), please?

Thank you.
Last edited by Panimo; Feb 24, 2022 @ 4:09am
Zygfryd80 Feb 24, 2022 @ 2:20pm 
examples:

"Error occured. The game will be reloaded."

Fehler: 819B49FB
Fehler: 715F9AE5
Fehler: CDE_2915
Fehler: DDB7AA3A
Fehler: 9_6DF4D2

each time different error code (Fefler). It's like that since two weeks.
Panimo  [developer] Feb 25, 2022 @ 3:06am 
Thanks, I've made an internal ticket for your case and I'll get back to you once I know more.
Zygfryd80 Mar 4, 2022 @ 10:25am 
Hello, do you have any update on this? I still can't open the game :(
S0ndar Mar 6, 2022 @ 1:50am 
Hi, I'm getting the error Fehler: 7984DC_7 everytime I try to launch the game. Are there any updates as to the cause of the issue? Thanks
Panimo  [developer] Mar 7, 2022 @ 5:06am 
Haven't gotten any word back yet, I'll make sure to let you know as soon as I know more.
tvmyran Mar 8, 2022 @ 1:11am 
My problem is back again, everytime I try to start the game different error messeges occure. For example 7CB99283, 179E_A36 and 46_F3B5B. It's been like this for three days.
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