Black screen on start, can't proceed

[dmawusel]

I was ready to feel like nine years old again and... nothing. Well, not really nothing, just a black screen and the cursor. For a short moment, a loadingscreen was visible, but then again a black screen. Sometimes it crashes. Looks like I have to wait for a hotfix.

[fagatron]

Game Crashing when I go to play the first mission.

Every time I click on Nubt and go to start the mission, it loads for a bit and then crashes.
A message with a red exclamation mark appears along with a picture of a pyramid and says something like Pharaoh.Unity. with a bunch of numbers at the end like 'Pharaoh.Unity.11223434' for example. I couldn't read it all before the game closes and I'm returned to Steam.

Any ideas on why this might be happening?

[BiBi]

Stuck at loading screen

need your help with the game. purchased today on steam - download and installation done smoothly but when I start it I see loading screen where background is changing - I hear Pharaoh music and sounds - the whell is turning on the bottom - and I have a small black square with green outline in top left corner. nothing happens, game is not starting. please help. I have changed to start as Admin and also moved Priority to REAL Time. nothing works

[anmazol]

It froze my Pc on first start

Anybody had this problem? It just came up as a black, then white screen, and no response. After 10 minutes I had to force reset my computer.
I have a GTX 1070, and a 4K monitor. Did the game get confused by 4k? Or was it my pen tablet also being plugged in? I'm baffled. Was looking forward to play this game again in HD.

[fagatron]

Game keeps crashing?

Every time I go to load a mission/map the game keeps crashing.
Tried changing resolutions and all that but still crashes every time I go to load a mission/map.

[KingsOfLeon]

yea, i have the same issue. NVIDIA 1080, installed on a SSD. At the beginning i see for 0.5 sec a Picture but then the Screen is just black and backgroundmusic. annoying :(

[anmazol]

Originally posted by Bam-Bam:

yea, i have the same issue. NVIDIA 1080, installed on a SSD. At the beginning i see for 0.5 sec a Picture but then the Screen is just black and backgroundmusic. annoying :(

I guess we have to wait for some fixes and updates.
The worrisome part is that it froze my pc completely, so I had to force reset. I def don't want to do that, so I'm vary to try it again

[bobanova.andrea]

Problem with start game

Hi, does anyone problem with open the game? I saw only intro, after I press on play, choose the mission and after my screen get black. I must restart PC by hot start and try again. Now its the fift time and I start be really confused and desperated :-) Any advice? THX

[anmazol]

I tried to run the game again, with the task manager open this time. The memory usage (I have 32 gb ram) went up quickly to 80, then 90+ % , then i force quit it. It has memory usage problems.

[fagatron]

The same thing keeps happening to me, crashing when i go to load a mission/map

Not sure why, tried changing resolutions and stuff like that but still crashes each time. I wrote a post and messaged the developer team but haven't heard anything back from them

[bobanova.andrea]

thanks for reaction, please can you let me know here, when you will get response from developer? Even i uninstall and again installed and still the same problem.
over 20 years i have been waiting and now this :)

[carsten.wollsen]

More or less the same here. I just only get a very short flash of the game graphics, then a completely black screen

[anmazol]

I don't even get the flash of the game, it starts with a black screen, freezing my pc. I noticed it starts using a 100% of my 32 gb ram, leading to freeze, definitely not normal

[zaibolaidis]

yeah, same problem.
Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 12288MB RAM
Card name: NVIDIA GeForce GTX 960M
Dedicated Memory: 2008 MB

[fagatron]

Hi - I got a message from the developers about the crashing issue -


Hello,

Thanks a lot for your report and sorry for the inconvenience.

That's not a known issue on our side.

We would need your Family folder indeed and your DxDiag.

Here's the process for both:

https://dotemuhelp.groovehq.com/help/useful-files-for-bug-reports-c9b61a0b

https://dotemuhelp.groovehq.com/help/how-to-generate-a-dxdiag-report

We remain at your disposal if needed.

Kind regards,
Dotemu Support

[ÀlaReskoos]

Originally posted by fagatron:

Hi - I got a message from the developers about the crashing issue -


Hello,

Thanks a lot for your report and sorry for the inconvenience.

That's not a known issue on our side.

We would need your Family folder indeed and your DxDiag.

Here's the process for both:

https://dotemuhelp.groovehq.com/help/useful-files-for-bug-reports-c9b61a0b

https://dotemuhelp.groovehq.com/help/how-to-generate-a-dxdiag-report

We remain at your disposal if needed.

Kind regards,
Dotemu Support

Yes, you also have a few workarounds here: https://dotemuhelp.groovehq.com/help/pharaoh-a-new-era-technical-support-guide

And if the issue remains we're interested by your files to investigate with the team.

At your disposal